Junho Myung

Juhyun Oh, Nayeon Lee, Chani Jung et al.

Large Language Models (LLMs) often generate overly cautious and vague responses on sensitive topics, sacrificing helpfulness for safety. Existing evaluation frameworks lack systematic methods to identify and address specific weaknesses in responses to sensitive topics, making it difficult to improve both safety and helpfulness simultaneously. To address this, we introduce FINEST, a FINE-grained response evaluation taxonomy for Sensitive Topics, which breaks down helpfulness and harmlessness into errors across three main categories: Content, Logic, and Appropriateness. Experiments on a Korean-sensitive question dataset demonstrate that our score- and error-based improvement pipeline, guided by FINEST, significantly improves the model responses across all three categories, outperforming refinement without guidance. Notably, score-based improvement -- providing category-specific scores and justifications -- yields the most significant gains, reducing the error sentence ratio for Appropriateness by up to 33.09%. This work lays the foundation for a more explainable and comprehensive evaluation and improvement of LLM responses to sensitive questions.

Junho Myung, Yeon Su Park, Sunwoo Kim et al.

Evaluating the performance and biases of large language models (LLMs) through role-playing scenarios is becoming increasingly common, as LLMs often exhibit biased behaviors in these contexts. Building on this line of research, we introduce PapersPlease, a benchmark consisting of 3,700 moral dilemmas designed to investigate LLMs' decision-making in prioritizing various levels of human needs. In our setup, LLMs act as immigration inspectors deciding whether to approve or deny entry based on the short narratives of people. These narratives are constructed using the Existence, Relatedness, and Growth (ERG) theory, which categorizes human needs into three hierarchical levels. Our analysis of six LLMs reveals statistically significant patterns in decision-making, suggesting that LLMs encode implicit preferences. Additionally, our evaluation of the impact of incorporating social identities into the narratives shows varying responsiveness based on both motivational needs and identity cues, with some models exhibiting higher denial rates for marginalized identities. All data is publicly available at https://github.com/yeonsuuuu28/papers-please.

Junho Myung, Nayeon Lee, Yi Zhou et al.

Large language models (LLMs) often lack culture-specific knowledge of daily life, especially across diverse regions and non-English languages. Existing benchmarks for evaluating LLMs' cultural sensitivities are limited to a single language or collected from online sources such as Wikipedia, which do not reflect the mundane everyday lifestyles of diverse regions. That is, information about the food people eat for their birthday celebrations, spices they typically use, musical instruments youngsters play, or the sports they practice in school is common cultural knowledge but uncommon in easily collected online sources, especially for underrepresented cultures. To address this issue, we introduce BLEnD, a hand-crafted benchmark designed to evaluate LLMs' everyday knowledge across diverse cultures and languages. BLEnD comprises 52.6k question-answer pairs from 16 countries/regions, in 13 different languages, including low-resource ones such as Amharic, Assamese, Azerbaijani, Hausa, and Sundanese. We construct the benchmark to include two formats of questions: short-answer and multiple-choice. We show that LLMs perform better for cultures that are highly represented online, with a maximum 57.34% difference in GPT-4, the best-performing model, in the short-answer format. For cultures represented by mid-to-high-resource languages, LLMs perform better in their local languages, but for cultures represented by low-resource languages, LLMs perform better in English than the local languages. We make our dataset publicly available at: https://github.com/nlee0212/BLEnD.

Genta Indra Winata, Frederikus Hudi, Patrick Amadeus Irawan et al.

Vision Language Models (VLMs) often struggle with culture-specific knowledge, particularly in languages other than English and in underrepresented cultural contexts. To evaluate their understanding of such knowledge, we introduce WorldCuisines, a massive-scale benchmark for multilingual and multicultural, visually grounded language understanding. This benchmark includes a visual question answering (VQA) dataset with text-image pairs across 30 languages and dialects, spanning 9 language families and featuring over 1 million data points, making it the largest multicultural VQA benchmark to date. It includes tasks for identifying dish names and their origins. We provide evaluation datasets in two sizes (12k and 60k instances) alongside a training dataset (1 million instances). Our findings show that while VLMs perform better with correct location context, they struggle with adversarial contexts and predicting specific regional cuisines and languages. To support future research, we release a knowledge base with annotated food entries and images along with the VQA data.