Bing Liu

Zixuan Ke, Yijia Shao, Haowei Lin et al. · deepmind, pku

Domain-adaptive pre-training (or DA-training for short), also known as post-training, aims to train a pre-trained general-purpose language model (LM) using an unlabeled corpus of a particular domain to adapt the LM so that end-tasks in the domain can give improved performances. However, existing DA-training methods are in some sense blind as they do not explicitly identify what knowledge in the LM should be preserved and what should be changed by the domain corpus. This paper shows that the existing methods are suboptimal and proposes a novel method to perform a more informed adaptation of the knowledge in the LM by (1) soft-masking the attention heads based on their importance to best preserve the general knowledge in the LM and (2) contrasting the representations of the general and the full (both general and domain knowledge) to learn an integrated representation with both general and domain-specific knowledge. Experimental results will demonstrate the effectiveness of the proposed approach.

Shengyao Zhuang, Bing Liu, Bevan Koopman et al.

In the field of information retrieval, Query Likelihood Models (QLMs) rank documents based on the probability of generating the query given the content of a document. Recently, advanced large language models (LLMs) have emerged as effective QLMs, showcasing promising ranking capabilities. This paper focuses on investigating the genuine zero-shot ranking effectiveness of recent LLMs, which are solely pre-trained on unstructured text data without supervised instruction fine-tuning. Our findings reveal the robust zero-shot ranking ability of such LLMs, highlighting that additional instruction fine-tuning may hinder effectiveness unless a question generation task is present in the fine-tuning dataset. Furthermore, we introduce a novel state-of-the-art ranking system that integrates LLM-based QLMs with a hybrid zero-shot retriever, demonstrating exceptional effectiveness in both zero-shot and few-shot scenarios. We make our codebase publicly available at https://github.com/ielab/llm-qlm.

Afra Feyza Akyürek, Advait Gosai, Chen Bo Calvin Zhang et al.

Frontier model progress is often measured by academic benchmarks, which offer a limited view of performance in real-world professional contexts. Existing evaluations often fail to assess open-ended, economically consequential tasks in high-stakes domains like Legal and Finance, where practical returns are paramount. To address this, we introduce Professional Reasoning Bench (PRBench), a realistic, open-ended, and difficult benchmark of real-world problems in Finance and Law. We open-source its 1,100 expert-authored tasks and 19,356 expert-curated criteria, making it, to our knowledge, the largest public, rubric-based benchmark for both legal and finance domains. We recruit 182 qualified professionals, holding JDs, CFAs, or 6+ years of experience, who contributed tasks inspired by their actual workflows. This process yields significant diversity, with tasks spanning 114 countries and 47 US jurisdictions. Our expert-curated rubrics are validated through a rigorous quality pipeline, including independent expert validation. Subsequent evaluation of 20 leading models reveals substantial room for improvement, with top scores of only 0.39 (Finance) and 0.37 (Legal) on our Hard subsets. We further catalog associated economic impacts of the prompts and analyze performance using human-annotated rubric categories. Our analysis shows that models with similar overall scores can diverge significantly on specific capabilities. Common failure modes include inaccurate judgments, a lack of process transparency and incomplete reasoning, highlighting critical gaps in their reliability for professional adoption.

Sahisnu Mazumder, Bing Liu, Shuai Wang et al.

This paper proposes a new method to drastically speed up deep reinforcement learning (deep RL) training for problems that have the property of state-action permissibility (SAP). Two types of permissibility are defined under SAP. The first type says that after an action $a_t$ is performed in a state $s_t$ and the agent has reached the new state $s_{t+1}$, the agent can decide whether $a_t$ is permissible or not permissible in $s_t$. The second type says that even without performing $a_t$ in $s_t$, the agent can already decide whether $a_t$ is permissible or not in $s_t$. An action is not permissible in a state if the action can never lead to an optimal solution and thus should not be tried (over and over again). We incorporate the proposed SAP property and encode action permissibility knowledge into two state-of-the-art deep RL algorithms to guide their state-action exploration together with a virtual stopping strategy. Results show that the SAP-based guidance can markedly speed up RL training.

Nianzu Ma, Sahisnu Mazumder, Alexander Politowicz et al.

Much of the existing work on text novelty detection has been studied at the topic level, i.e., identifying whether the topic of a document or a sentence is novel or not. Little work has been done at the fine-grained semantic level (or contextual level). For example, given that we know Elon Musk is the CEO of a technology company, the sentence "Elon Musk acted in the sitcom The Big Bang Theory" is novel and surprising because normally a CEO would not be an actor. Existing topic-based novelty detection methods work poorly on this problem because they do not perform semantic reasoning involving relations between named entities in the text and their background knowledge. This paper proposes an effective model (called PAT-SND) to solve the problem, which can also characterize the novelty. An annotated dataset is also created. Evaluation shows that PAT-SND outperforms 10 baselines by large margins.

Zhenhua Liu, Tong Zhu, Chuanyuan Tan et al.

Large Language Models (LLMs) have shown their impressive capabilities, while also raising concerns about the data contamination problems due to privacy issues and leakage of benchmark datasets in the pre-training phase. Therefore, it is vital to detect the contamination by checking whether an LLM has been pre-trained on the target texts. Recent studies focus on the generated texts and compute perplexities, which are superficial features and not reliable. In this study, we propose to utilize the probing technique for pre-training data detection by examining the model's internal activations. Our method is simple and effective and leads to more trustworthy pre-training data detection. Additionally, we propose ArxivMIA, a new challenging benchmark comprising arxiv abstracts from Computer Science and Mathematics categories. Our experiments demonstrate that our method outperforms all baselines, and achieves state-of-the-art performance on both WikiMIA and ArxivMIA, with additional experiments confirming its efficacy (Our code and dataset are available at https://github.com/zhliu0106/probing-lm-data).

Hu Xu, Lei Shu, Philip S. Yu et al.

This paper analyzes the pre-trained hidden representations learned from reviews on BERT for tasks in aspect-based sentiment analysis (ABSA). Our work is motivated by the recent progress in BERT-based language models for ABSA. However, it is not clear how the general proxy task of (masked) language model trained on unlabeled corpus without annotations of aspects or opinions can provide important features for downstream tasks in ABSA. By leveraging the annotated datasets in ABSA, we investigate both the attentions and the learned representations of BERT pre-trained on reviews. We found that BERT uses very few self-attention heads to encode context words (such as prepositions or pronouns that indicating an aspect) and opinion words for an aspect. Most features in the representation of an aspect are dedicated to the fine-grained semantics of the domain (or product category) and the aspect itself, instead of carrying summarized opinions from its context. We hope this investigation can help future research in improving self-supervised learning, unsupervised learning and fine-tuning for ABSA. The pre-trained model and code can be found at https://github.com/howardhsu/BERT-for-RRC-ABSA.

Zhiyu Chen, Honglei Liu, Hu Xu et al.

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the users can speak freely in their own way. It is extremely hard, if not impossible, for the users to adapt to the unknown system ontology. In this work, we attempt to build a user-centric dialogue system. As there is no clean mapping for a user's free form utterance to an ontology, we first model the user preferences as estimated distributions over the system ontology and map the users' utterances to such distributions. Learning such a mapping poses new challenges on reasoning over existing knowledge, ranging from factoid knowledge, commonsense knowledge to the users' own situations. To this end, we build a new dataset named NUANCED that focuses on such realistic settings for conversational recommendation. Collected via dialogue simulation and paraphrasing, NUANCED contains 5.1k dialogues, 26k turns of high-quality user responses. We conduct experiments, showing both the usefulness and challenges of our problem setting. We believe NUANCED can serve as a valuable resource to push existing research from the agent-centric system to the user-centric system. The code and data is publicly available at \url{https://github.com/facebookresearch/nuanced}.

Hu Xu, Bing Liu, Lei Shu et al.

Aspect-based sentiment classification (ASC) is an important task in fine-grained sentiment analysis.~Deep supervised ASC approaches typically model this task as a pair-wise classification task that takes an aspect and a sentence containing the aspect and outputs the polarity of the aspect in that sentence. However, we discovered that many existing approaches fail to learn an effective ASC classifier but more like a sentence-level sentiment classifier because they have difficulty to handle sentences with different polarities for different aspects.~This paper first demonstrates this problem using several state-of-the-art ASC models. It then proposes a novel and general adaptive re-weighting (ARW) scheme to adjust the training to dramatically improve ASC for such complex sentences. Experimental results show that the proposed framework is effective \footnote{The dataset and code are available at \url{https://github.com/howardhsu/ASC_failure}.}.

Lei Shu, Hu Xu, Bing Liu et al.

Dialogue management (DM) plays a key role in the quality of the interaction with the user in a task-oriented dialogue system. In most existing approaches, the agent predicts only one DM policy action per turn. This significantly limits the expressive power of the conversational agent and introduces unwanted turns of interactions that may challenge users' patience. Longer conversations also lead to more errors and the system needs to be more robust to handle them. In this paper, we compare the performance of several models on the task of predicting multiple acts for each turn. A novel policy model is proposed based on a recurrent cell called gated Continue-Act-Slots (gCAS) that overcomes the limitations of the existing models. Experimental results show that gCAS outperforms other approaches. The code is available at https://leishu02.github.io/

Anisha Gunjal, Anthony Wang, Elaine Lau et al.

Reinforcement Learning with Verifiable Rewards (RLVR) has proven effective for complex reasoning tasks with clear correctness signals such as math and coding. However, extending it to real-world reasoning tasks is challenging, as evaluation depends on nuanced, multi-criteria judgments rather than binary correctness. Instance-specific rubrics have recently been used in evaluation benchmarks to capture such judgments, but their potential as reward signals for on-policy post-training remains underexplored. We introduce $\textbf{Rubrics as Rewards}$ (RaR), an on-policy reinforcement learning method that extends RLVR beyond verifiable domains by using rubric-based feedback. Across both medical and science domains, we evaluate multiple strategies for aggregating rubric feedback into rewards. The best RaR variant achieves relative improvements of up to $31\%$ on HealthBench and $7\%$ on GPQA-Diamond over popular LLM-as-judge baselines that rely on direct Likert-based rewards. These results demonstrate that RaR-trained policies adapt well to diverse evaluation formats, performing strongly on both rubric-based and multiple-choice tasks. Moreover, we find that using rubrics as structured reward signals yields better alignment for smaller judges and reduces performance variance across judge scales.

Yue Zhou, Barbara Di Eugenio, Brian Ziebart et al.

Health coaching helps patients achieve personalized and lifestyle-related goals, effectively managing chronic conditions and alleviating mental health issues. It is particularly beneficial, however cost-prohibitive, for low-socioeconomic status populations due to its highly personalized and labor-intensive nature. In this paper, we propose a neuro-symbolic goal summarizer to support health coaches in keeping track of the goals and a text-units-text dialogue generation model that converses with patients and helps them create and accomplish specific goals for physical activities. Our models outperform previous state-of-the-art while eliminating the need for predefined schema and corresponding annotation. We also propose a new health coaching dataset extending previous work and a metric to measure the unconventionality of the patient's response based on data difficulty, facilitating potential coach alerts during deployment.

Derda Kaymak, Gyuhak Kim, Tomoya Kaichi et al.

In classic supervised learning, once a model is deployed in an application, it is fixed. No updates will be made to it during the application. This is inappropriate for many dynamic and open environments, where unexpected samples from unseen classes may appear. In such an environment, the model should be able to detect these novel samples from unseen classes and learn them after they are labeled. We call this paradigm Autonomous Learning after Model Deployment (ALMD). The learning here is continuous and involves no human engineers. Labeling in this scenario is performed by human co-workers or other knowledgeable agents, which is similar to what humans do when they encounter an unfamiliar object and ask another person for its name. In ALMD, the detection of novel samples is dynamic and differs from traditional out-of-distribution (OOD) detection in that the set of in-distribution (ID) classes expands as new classes are learned during application, whereas ID classes is fixed in traditional OOD detection. Learning is also different from classic supervised learning because in ALMD, we learn the encountered new classes immediately and incrementally. It is difficult to retrain the model from scratch using all the past data from the ID classes and the novel samples from newly discovered classes, as this would be resource- and time-consuming. Apart from these two challenges, ALMD faces the data scarcity issue because instances of new classes often appear sporadically in real-life applications. To address these issues, we propose a novel method, PLDA, which performs dynamic OOD detection and incremental learning of new classes on the fly. Empirical evaluations will demonstrate the effectiveness of PLDA.

Yu Ying Chiu, Michael S. Lee, Rachel Calcott et al. · uw

As AI systems progress, we rely more on them to make decisions with us and for us. To ensure that such decisions are aligned with human values, it is imperative for us to understand not only what decisions they make but also how they come to those decisions. Reasoning language models, which provide both final responses and (partially transparent) intermediate thinking traces, present a timely opportunity to study AI procedural reasoning. Unlike math and code problems which often have objectively correct answers, moral dilemmas are an excellent testbed for process-focused evaluation because they allow for multiple defensible conclusions. To do so, we present MoReBench: 1,000 moral scenarios, each paired with a set of rubric criteria that experts consider essential to include (or avoid) when reasoning about the scenarios. MoReBench contains over 23 thousand criteria including identifying moral considerations, weighing trade-offs, and giving actionable recommendations to cover cases on AI advising humans moral decisions as well as making moral decisions autonomously. Separately, we curate MoReBench-Theory: 150 examples to test whether AI can reason under five major frameworks in normative ethics. Our results show that scaling laws and existing benchmarks on math, code, and scientific reasoning tasks fail to predict models' abilities to perform moral reasoning. Models also show partiality towards specific moral frameworks (e.g., Benthamite Act Utilitarianism and Kantian Deontology), which might be side effects of popular training paradigms. Together, these benchmarks advance process-focused reasoning evaluation towards safer and more transparent AI.

Shuyi Wang, Bing Liu, Guido Zuccon

Data protection legislation like the European Union's General Data Protection Regulation (GDPR) establishes the \textit{right to be forgotten}: a user (client) can request contributions made using their data to be removed from learned models. In this paper, we study how to remove the contributions made by a client participating in a Federated Online Learning to Rank (FOLTR) system. In a FOLTR system, a ranker is learned by aggregating local updates to the global ranking model. Local updates are learned in an online manner at a client-level using queries and implicit interactions that have occurred within that specific client. By doing so, each client's local data is not shared with other clients or with a centralised search service, while at the same time clients can benefit from an effective global ranking model learned from contributions of each client in the federation. In this paper, we study an effective and efficient unlearning method that can remove a client's contribution without compromising the overall ranker effectiveness and without needing to retrain the global ranker from scratch. A key challenge is how to measure whether the model has unlearned the contributions from the client $c^*$ that has requested removal. For this, we instruct $c^*$ to perform a poisoning attack (add noise to this client updates) and then we measure whether the impact of the attack is lessened when the unlearning process has taken place. Through experiments on four datasets, we demonstrate the effectiveness and efficiency of the unlearning strategy under different combinations of parameter settings.

Danqing Hu, Bing Liu, Xiaofeng Zhu et al.

Electronic health records contain an enormous amount of valuable information, but many are recorded in free text. Information extraction is the strategy to transform the sequence of characters into structured data, which can be employed for secondary analysis. However, the traditional information extraction components, such as named entity recognition and relation extraction, require annotated data to optimize the model parameters, which has become one of the major bottlenecks in building information extraction systems. With the large language models achieving good performances on various downstream NLP tasks without parameter tuning, it becomes possible to use large language models for zero-shot information extraction. In this study, we aim to explore whether the most popular large language model, ChatGPT, can extract useful information from the radiological reports. We first design the prompt template for the interested information in the CT reports. Then, we generate the prompts by combining the prompt template with the CT reports as the inputs of ChatGPT to obtain the responses. A post-processing module is developed to transform the responses into structured extraction results. We conducted the experiments with 847 CT reports collected from Peking University Cancer Hospital. The experimental results indicate that ChatGPT can achieve competitive performances for some extraction tasks compared with the baseline information extraction system, but some limitations need to be further improved.

Yiduo Guo, Yaobo Liang, Dongyan Zhao et al.

Existing research has shown that a multilingual pre-trained language model fine-tuned with one (source) language also performs well on downstream tasks for non-source languages, even though no fine-tuning is done on these languages. However, there is a clear gap between the performance of the source language and that of the non-source languages. This paper analyzes the fine-tuning process, discovers when the performance gap changes and identifies which network weights affect the overall performance most. Additionally, the paper seeks to answer to what extent the gap can be reduced by reducing forgetting. Based on the analysis results, a method named Fine-tuning slow and fast with four training policies is proposed to address these issues. Experimental results show the proposed method outperforms baselines by a clear margin.

Lei Shu, Hu Xu, Bing Liu et al.

Aspect-based sentiment analysis (ABSA) typically requires in-domain annotated data for supervised training/fine-tuning. It is a big challenge to scale ABSA to a large number of new domains. This paper aims to train a unified model that can perform zero-shot ABSA without using any annotated data for a new domain. We propose a method called contrastive post-training on review Natural Language Inference (CORN). Later ABSA tasks can be cast into NLI for zero-shot transfer. We evaluate CORN on ABSA tasks, ranging from aspect extraction (AE), aspect sentiment classification (ASC), to end-to-end aspect-based sentiment analysis (E2E ABSA), which show ABSA can be conducted without any human annotated ABSA data.

Zixuan Ke, Bing Liu, Nianzu Ma et al.

Continual learning (CL) learns a sequence of tasks incrementally with the goal of achieving two main objectives: overcoming catastrophic forgetting (CF) and encouraging knowledge transfer (KT) across tasks. However, most existing techniques focus only on overcoming CF and have no mechanism to encourage KT, and thus do not do well in KT. Although several papers have tried to deal with both CF and KT, our experiments show that they suffer from serious CF when the tasks do not have much shared knowledge. Another observation is that most current CL methods do not use pre-trained models, but it has been shown that such models can significantly improve the end task performance. For example, in natural language processing, fine-tuning a BERT-like pre-trained language model is one of the most effective approaches. However, for CL, this approach suffers from serious CF. An interesting question is how to make the best use of pre-trained models for CL. This paper proposes a novel model called CTR to solve these problems. Our experimental results demonstrate the effectiveness of CTR

Bing Liu, Chuhe Mei

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge about the world that may be useful to others. If a chatbot can learn from their users during chatting, it will greatly expand its knowledge base and serve its users better. This paper proposes to build such a learning capability in a rule-based chatbot so that it can continuously acquire new knowledge in its chatting with users. This work is useful because many real-life deployed chatbots are rule-based.

Jiahua Chen, Shuai Wang, Sahisnu Mazumder et al.

Classifying and resolving coreferences of objects (e.g., product names) and attributes (e.g., product aspects) in opinionated reviews is crucial for improving the opinion mining performance. However, the task is challenging as one often needs to consider domain-specific knowledge (e.g., iPad is a tablet and has aspect resolution) to identify coreferences in opinionated reviews. Also, compiling a handcrafted and curated domain-specific knowledge base for each domain is very time consuming and arduous. This paper proposes an approach to automatically mine and leverage domain-specific knowledge for classifying objects and attribute coreferences. The approach extracts domain-specific knowledge from unlabeled review data and trains a knowledgeaware neural coreference classification model to leverage (useful) domain knowledge together with general commonsense knowledge for the task. Experimental evaluation on realworld datasets involving five domains (product types) shows the effectiveness of the approach.

Lei Shu, Alexandros Papangelis, Yi-Chia Wang et al.

This work introduces Focused-Variation Network (FVN), a novel model to control language generation. The main problems in previous controlled language generation models range from the difficulty of generating text according to the given attributes, to the lack of diversity of the generated texts. FVN addresses these issues by learning disjoint discrete latent spaces for each attribute inside codebooks, which allows for both controllability and diversity, while at the same time generating fluent text. We evaluate FVN on two text generation datasets with annotated content and style, and show state-of-the-art performance as assessed by automatic and human evaluations.

Qi Qin, Wenpeng Hu, Bing Liu

This paper studies the problem of detecting novel or unexpected instances in text classification. In traditional text classification, the classes appeared in testing must have been seen in training. However, in many applications, this is not the case because in testing, we may see unexpected instances that are not from any of the training classes. In this paper, we propose a significantly more effective approach that converts the original problem to a pair-wise matching problem and then outputs how probable two instances belong to the same class. Under this approach, we present two models. The more effective model uses two embedding matrices of a pair of instances as two channels of a CNN. The output probabilities from such pairs are used to judge whether a test instance is from a seen class or is novel/unexpected. Experimental results show that the proposed method substantially outperforms the state-of-the-art baselines.

Hu Xu, Seungwhan Moon, Honglei Liu et al.

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and accurate recommendations. For this study, we create a new Memory Graph (MG) <--> Conversational Recommendation parallel corpus called MGConvRex with 7K+ human-to-human role-playing dialogs, grounded on a large-scale user memory bootstrapped from real-world user scenarios. MGConvRex captures human-level reasoning over user memory and has disjoint training/testing sets of users for zero-shot (cold-start) reasoning for recommendation. We propose a simple yet expandable formulation for constructing and updating the MG, and a reasoning model that predicts optimal dialog policies and recommendation items in unconstrained graph space. The prediction of our proposed model inherits the graph structure, providing a natural way to explain the model's recommendation. Experiments are conducted for both offline metrics and online simulation, showing competitive results.

Shuai Wang, Guangyi Lv, Sahisnu Mazumder et al.

Sentiment lexicons are instrumental for sentiment analysis. One can use a set of sentiment words provided in a sentiment lexicon and a lexicon-based classifier to perform sentiment classification. One major issue with this approach is that many sentiment words are domain dependent. That is, they may be positive in some domains but negative in some others. We refer to this problem as domain polarity-changes of words. Detecting such words and correcting their sentiment for an application domain is very important. In this paper, we propose a graph-based technique to tackle this problem. Experimental results show its effectiveness on multiple real-world datasets.

Hu Xu, Bing Liu, Lei Shu et al.

This paper focuses on learning domain-oriented language models driven by end tasks, which aims to combine the worlds of both general-purpose language models (such as ELMo and BERT) and domain-specific language understanding. We propose DomBERT, an extension of BERT to learn from both in-domain corpus and relevant domain corpora. This helps in learning domain language models with low-resources. Experiments are conducted on an assortment of tasks in aspect-based sentiment analysis, demonstrating promising results.

Wenpeng Hu, Mengyu Wang, Bing Liu et al.

Sparsity is regarded as a desirable property of representations, especially in terms of explanation. However, its usage has been limited due to the gap with dense representations. Most NLP research progresses in recent years are based on dense representations. Thus the desirable property of sparsity cannot be leveraged. Inspired by Fourier Transformation, in this paper, we propose a novel Semantic Transformation method to bridge the dense and sparse spaces, which can facilitate the NLP research to shift from dense space to sparse space or to jointly use both spaces. The key idea of the proposed approach is to use a Forward Transformation to transform dense representations to sparse representations. Then some useful operations in the sparse space can be performed over the sparse representations, and the sparse representations can be used directly to perform downstream tasks such as text classification and natural language inference. Then, a Backward Transformation can also be carried out to transform those processed sparse representations to dense representations. Experiments using classification tasks and natural language inference task show that the proposed Semantic Transformation is effective.

Huaishao Luo, Tianrui Li, Bing Liu et al.

This paper focuses on two related subtasks of aspect-based sentiment analysis, namely aspect term extraction and aspect sentiment classification, which we call aspect term-polarity co-extraction. The former task is to extract aspects of a product or service from an opinion document, and the latter is to identify the polarity expressed in the document about these extracted aspects. Most existing algorithms address them as two separate tasks and solve them one by one, or only perform one task, which can be complicated for real applications. In this paper, we treat these two tasks as two sequence labeling problems and propose a novel Dual crOss-sharEd RNN framework (DOER) to generate all aspect term-polarity pairs of the input sentence simultaneously. Specifically, DOER involves a dual recurrent neural network to extract the respective representation of each task, and a cross-shared unit to consider the relationship between them. Experimental results demonstrate that the proposed framework outperforms state-of-the-art baselines on three benchmark datasets.

Hao Wang, Linlin Zong, Bing Liu et al.

Beyond existing multi-view clustering, this paper studies a more realistic clustering scenario, referred to as incomplete multi-view clustering, where a number of data instances are missing in certain views. To tackle this problem, we explore spectral perturbation theory. In this work, we show a strong link between perturbation risk bounds and incomplete multi-view clustering. That is, as the similarity matrix fed into spectral clustering is a quantity bounded in magnitude O(1), we transfer the missing problem from data to similarity and tailor a matrix completion method for incomplete similarity matrix. Moreover, we show that the minimization of perturbation risk bounds among different views maximizes the final fusion result across all views. This provides a solid fusion criteria for multi-view data. We motivate and propose a Perturbation-oriented Incomplete multi-view Clustering (PIC) method. Experimental results demonstrate the effectiveness of the proposed method.

Hu Xu, Bing Liu, Lei Shu et al.

Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine reading comprehension (MRC) on formal documents, this paper explores the potential of turning customer reviews into a large source of knowledge that can be exploited to answer user questions.~We call this problem Review Reading Comprehension (RRC). To the best of our knowledge, no existing work has been done on RRC. In this work, we first build an RRC dataset called ReviewRC based on a popular benchmark for aspect-based sentiment analysis. Since ReviewRC has limited training examples for RRC (and also for aspect-based sentiment analysis), we then explore a novel post-training approach on the popular language model BERT to enhance the performance of fine-tuning of BERT for RRC. To show the generality of the approach, the proposed post-training is also applied to some other review-based tasks such as aspect extraction and aspect sentiment classification in aspect-based sentiment analysis. Experimental results demonstrate that the proposed post-training is highly effective. The datasets and code are available at https://www.cs.uic.edu/~hxu/.

Huaishao Luo, Tianrui Li, Bing Liu et al.

Aspect term extraction is one of the important subtasks in aspect-based sentiment analysis. Previous studies have shown that using dependency tree structure representation is promising for this task. However, most dependency tree structures involve only one directional propagation on the dependency tree. In this paper, we first propose a novel bidirectional dependency tree network to extract dependency structure features from the given sentences. The key idea is to explicitly incorporate both representations gained separately from the bottom-up and top-down propagation on the given dependency syntactic tree. An end-to-end framework is then developed to integrate the embedded representations and BiLSTM plus CRF to learn both tree-structured and sequential features to solve the aspect term extraction problem. Experimental results demonstrate that the proposed model outperforms state-of-the-art baseline models on four benchmark SemEval datasets.

Sahisnu Mazumder, Bing Liu

Knowledge base (KB) completion aims to infer missing facts from existing ones in a KB. Among various approaches, path ranking (PR) algorithms have received increasing attention in recent years. PR algorithms enumerate paths between entity pairs in a KB and use those paths as features to train a model for missing fact prediction. Due to their good performances and high model interpretability, several methods have been proposed. However, most existing methods suffer from scalability (high RAM consumption) and feature explosion (trains on an exponentially large number of features) problems. This paper proposes a Context-aware Path Ranking (C-PR) algorithm to solve these problems by introducing a selective path exploration strategy. C-PR learns global semantics of entities in the KB using word embedding and leverages the knowledge of entity semantics to enumerate contextually relevant paths using bidirectional random walk. Experimental results on three large KBs show that the path features (fewer in number) discovered by C-PR not only improve predictive performance but also are more interpretable than existing baselines.

Bei Liu, Tieyun Qian, Bing Liu et al.

The wide spread of location-based social networks brings about a huge volume of user check-in data, which facilitates the recommendation of points of interest (POIs). Recent advances on distributed representation shed light on learning low dimensional dense vectors to alleviate the data sparsity problem. Current studies on representation learning for POI recommendation embed both users and POIs in a common latent space, and users' preference is inferred based on the distance/similarity between a user and a POI. Such an approach is not in accordance with the semantics of users and POIs as they are inherently different objects. In this paper, we present a novel spatiotemporal aware (STA) representation, which models the spatial and temporal information as \emph{a relationship connecting users and POIs}. Our model generalizes the recent advances in knowledge graph embedding. The basic idea is that the embedding of a $<$time, location$>$ pair corresponds to a translation from embeddings of users to POIs. Since the POI embedding should be close to the user embedding plus the relationship vector, the recommendation can be performed by selecting the top-\emph{k} POIs similar to the translated POI, which are all of the same type of objects. We conduct extensive experiments on two real-world datasets. The results demonstrate that our STA model achieves the state-of-the-art performance in terms of high recommendation accuracy, robustness to data sparsity and effectiveness in handling cold start problem.