Aleksandr Khvorov

Egor Shibaev, Denis Sushentsev, Yaroslav Golubev et al.

In large-scale software systems, there are often no fully-fledged bug reports with human-written descriptions when an error occurs. In this case, developers rely on stack traces, i.e., series of function calls that led to the error. Since there can be tens and hundreds of thousands of them describing the same issue from different users, automatic deduplication into categories is necessary to allow for processing. Recent works have proposed powerful deep learning-based approaches for this, but they are evaluated and compared in isolation from real-life workflows, and it is not clear whether they will actually work well at scale. To overcome this gap, this work presents three main contributions: a novel model, an industry-based dataset, and a multi-faceted evaluation. Our model consists of two parts - (1) an embedding model with byte-pair encoding and approximate nearest neighbor search to quickly find the most relevant stack traces to the incoming one, and (2) a reranker that re-ranks the most fitting stack traces, taking into account the repeated frames between them. To complement the existing datasets collected from open-source projects, we share with the community SlowOps - a dataset of stack traces from IntelliJ-based products developed by JetBrains, which has an order of magnitude more stack traces per category. Finally, we carry out an evaluation that strives to be realistic: measuring not only the accuracy of categorization, but also the operation time and the ability to create new categories. The evaluation shows that our model strikes a good balance - it outperforms other models on both open-source datasets and SlowOps, while also being faster on time than most. We release all of our code and data, and hope that our work can pave the way to further practice-oriented research in the area.

Aleksandr Khvorov, Roman Vasiliev, George Chernishev et al.

Automatic crash reporting systems have become a de-facto standard in software development. These systems monitor target software, and if a crash occurs they send details to a backend application. Later on, these reports are aggregated and used in the development process to 1) understand whether it is a new or an existing issue, 2) assign these bugs to appropriate developers, and 3) gain a general overview of the application's bug landscape. The efficiency of report aggregation and subsequent operations heavily depends on the quality of the report similarity metric. However, a distinctive feature of this kind of report is that no textual input from the user (i.e., bug description) is available: it contains only stack trace information. In this paper, we present S3M ("extreme") -- the first approach to computing stack trace similarity based on deep learning. It is based on a siamese architecture that uses a biLSTM encoder and a fully-connected classifier to compute similarity. Our experiments demonstrate the superiority of our approach over the state-of-the-art on both open-sourced data and a private JetBrains dataset. Additionally, we review the impact of stack trace trimming on the quality of the results.

Denis Sushentsev, Aleksandr Khvorov, Roman Vasiliev et al.

The task of finding the best developer to fix a bug is called bug triage. Most of the existing approaches consider the bug triage task as a classification problem, however, classification is not appropriate when the sets of classes change over time (as developers often do in a project). Furthermore, to the best of our knowledge, all the existing models use textual sources of information, i.e., bug descriptions, which are not always available. In this work, we explore the applicability of existing solutions for the bug triage problem when stack traces are used as the main data source of bug reports. Additionally, we reformulate this task as a ranking problem and propose new deep learning models to solve it. The models are based on a bidirectional recurrent neural network with attention and on a convolutional neural network, with the weights of the models optimized using a ranking loss function. To improve the quality of ranking, we propose using additional information from version control system annotations. Two approaches are proposed for extracting features from annotations: manual and using an additional neural network. To evaluate our models, we collected two datasets of real-world stack traces. Our experiments show that the proposed models outperform existing models adapted to handle stack traces. To facilitate further research in this area, we publish the source code of our models and one of the collected datasets.

Roman Vasiliev, Dmitrij Koznov, George Chernishev et al.

Many contemporary software products have subsystems for automatic crash reporting. However, it is well-known that the same bug can produce slightly different reports. To manage this problem, reports are usually grouped, often manually by developers. Manual triaging, however, becomes infeasible for products that have large userbases, which is the reason for many different approaches to automating this task. Moreover, it is important to improve quality of triaging due to the big volume of reports that needs to be processed properly. Therefore, even a relatively small improvement could play a significant role in overall accuracy of report bucketing. The majority of existing studies use some kind of a stack trace similarity metric, either based on information retrieval techniques or string matching methods. However, it should be stressed that the quality of triaging is still insufficient. In this paper, we describe TraceSim -- a novel approach to address this problem which combines TF-IDF, Levenshtein distance, and machine learning to construct a similarity metric. Our metric has been implemented inside an industrial-grade report triaging system. The evaluation on a manually labeled dataset shows significantly better results compared to baseline approaches.