Di Zhang

h-index60
2papers
12,606citations

2 Papers

23.3HCMay 4
Augmenting Interface Usability Heuristics for Reliable Computer-Use Agents

Jiateng Liu, Rushi Wang, Bingxuan Li et al.

Recent advances have enabled general computer-use agents that interpret screens and execute grounded actions from human instructions, yet they still struggle to generalize to unseen and evolving interfaces. While improving agent capability remains important, agent compatible interface design offers a complementary path by aligning interaction semantics with agent prior knowledge. In this paper, we revisit Nielsen 10 usability heuristics through the lens of computer-use agents, identifying which principles naturally transfer, where implicit design assumptions create agent specific failures, and how safe additive augmentations can improve robustness without harming human usability. To evaluate these ideas, we introduce UI-Verse, a suite of controlled environments built around functionally similar interfaces with different applied heuristics. Experiments show that our augmented heuristics consistently improve task completion and modestly improve efficiency, with combined heuristics yielding further gains. Human studies further show that these designs preserve the original interaction workflow without observable usability regressions. Overall, our findings highlight interface design as a practical complementary avenue for improving the reliability and generalization of computer use agents.

9.6AIJun 26, 2025Code
Beyond Reactive Safety: Risk-Aware LLM Alignment via Long-Horizon Simulation

Chenkai Sun, Denghui Zhang, ChengXiang Zhai et al.

Given the growing influence of language model-based agents on high-stakes societal decisions, from public policy to healthcare, ensuring their beneficial impact requires understanding the far-reaching implications of their suggestions. We propose a proof-of-concept framework that projects how model-generated advice could propagate through societal systems on a macroscopic scale over time, enabling more robust alignment. To assess the long-term safety awareness of language models, we also introduce a dataset of 100 indirect harm scenarios, testing models' ability to foresee adverse, non-obvious outcomes from seemingly harmless user prompts. Our approach achieves not only over 20% improvement on the new dataset but also an average win rate exceeding 70% against strong baselines on existing safety benchmarks (AdvBench, SafeRLHF, WildGuardMix), suggesting a promising direction for safer agents.