Zijian Wang

Yaohui Wang, Guozheng Li, Zijian Wang et al.

Cloud-based services are surging into popularity in recent years. However, outages, i.e., severe incidents that always impact multiple services, can dramatically affect user experience and incur severe economic losses. Locating the root-cause service, i.e., the service that contains the root cause of the outage, is a crucial step to mitigate the impact of the outage. In current industrial practice, this is generally performed in a bootstrap manner and largely depends on human efforts: the service that directly causes the outage is identified first, and the suspected root cause is traced back manually from service to service during diagnosis until the actual root cause is found. Unfortunately, production cloud systems typically contain a large number of interdependent services. Such a manual root cause analysis is often time-consuming and labor-intensive. In this work, we propose COT, the first outage triage approach that considers the global view of service correlations. COT mines the correlations among services from outage diagnosis data. After learning from historical outages, COT can infer the root cause of emerging ones accurately. We implement COT and evaluate it on a real-world dataset containing one year of data collected from Microsoft Azure, one of the representative cloud computing platforms in the world. Our experimental results show that COT can reach a triage accuracy of 82.1%~83.5%, which outperforms the state-of-the-art triage approach by 28.0%~29.7%.

Elisa Kreiss, Zijian Wang, Christopher Potts

Crime reporting is a prevalent form of journalism with the power to shape public perceptions and social policies. How does the language of these reports act on readers? We seek to address this question with the SuspectGuilt Corpus of annotated crime stories from English-language newspapers in the U.S. For SuspectGuilt, annotators read short crime articles and provided text-level ratings concerning the guilt of the main suspect as well as span-level annotations indicating which parts of the story they felt most influenced their ratings. SuspectGuilt thus provides a rich picture of how linguistic choices affect subjective guilt judgments. In addition, we use SuspectGuilt to train and assess predictive models, and show that these models benefit from genre pretraining and joint supervision from the text-level ratings and span-level annotations. Such models might be used as tools for understanding the societal effects of crime reporting.

Peng Qi, Xiaowen Lin, Leo Mehr et al.

It is challenging for current one-step retrieve-and-read question answering (QA) systems to answer questions like "Which novel by the author of 'Armada' will be adapted as a feature film by Steven Spielberg?" because the question seldom contains retrievable clues about the missing entity (here, the author). Answering such a question requires multi-hop reasoning where one must gather information about the missing entity (or facts) to proceed with further reasoning. We present GoldEn (Gold Entity) Retriever, which iterates between reading context and retrieving more supporting documents to answer open-domain multi-hop questions. Instead of using opaque and computationally expensive neural retrieval models, GoldEn Retriever generates natural language search queries given the question and available context, and leverages off-the-shelf information retrieval systems to query for missing entities. This allows GoldEn Retriever to scale up efficiently for open-domain multi-hop reasoning while maintaining interpretability. We evaluate GoldEn Retriever on the recently proposed open-domain multi-hop QA dataset, HotpotQA, and demonstrate that it outperforms the best previously published model despite not using pretrained language models such as BERT.