Zhiping Zhang

HC
h-index38
3papers
88citations
Novelty40%
AI Score28

3 Papers

15.5HCSep 28, 2024
Secret Use of Large Language Model (LLM)

Zhiping Zhang, Chenxinran Shen, Bingsheng Yao et al.

The advancements of Large Language Models (LLMs) have decentralized the responsibility for the transparency of AI usage. Specifically, LLM users are now encouraged or required to disclose the use of LLM-generated content for varied types of real-world tasks. However, an emerging phenomenon, users' secret use of LLM, raises challenges in ensuring end users adhere to the transparency requirement. Our study used mixed-methods with an exploratory survey (125 real-world secret use cases reported) and a controlled experiment among 300 users to investigate the contexts and causes behind the secret use of LLMs. We found that such secretive behavior is often triggered by certain tasks, transcending demographic and personality differences among users. Task types were found to affect users' intentions to use secretive behavior, primarily through influencing perceived external judgment regarding LLM usage. Our results yield important insights for future work on designing interventions to encourage more transparent disclosure of the use of LLMs or other AI technologies.

32.0HCApr 15, 2025
The Obvious Invisible Threat: LLM-Powered GUI Agents' Vulnerability to Fine-Print Injections

Chaoran Chen, Zhiping Zhang, Bingcan Guo et al.

A Large Language Model (LLM) powered GUI agent is a specialized autonomous system that performs tasks on the user's behalf according to high-level instructions. It does so by perceiving and interpreting the graphical user interfaces (GUIs) of relevant apps, often visually, inferring necessary sequences of actions, and then interacting with GUIs by executing the actions such as clicking, typing, and tapping. To complete real-world tasks, such as filling forms or booking services, GUI agents often need to process and act on sensitive user data. However, this autonomy introduces new privacy and security risks. Adversaries can inject malicious content into the GUIs that alters agent behaviors or induces unintended disclosures of private information. These attacks often exploit the discrepancy between visual saliency for agents and human users, or the agent's limited ability to detect violations of contextual integrity in task automation. In this paper, we characterized six types of such attacks, and conducted an experimental study to test these attacks with six state-of-the-art GUI agents, 234 adversarial webpages, and 39 human participants. Our findings suggest that GUI agents are highly vulnerable, particularly to contextually embedded threats. Moreover, human users are also susceptible to many of these attacks, indicating that simple human oversight may not reliably prevent failures. This misalignment highlights the need for privacy-aware agent design. We propose practical defense strategies to inform the development of safer and more reliable GUI agents.

18.0HCApr 24, 2025
Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agents

Chaoran Chen, Zhiping Zhang, Ibrahim Khalilov et al.

The rise of Large Language Models (LLMs) has revolutionized Graphical User Interface (GUI) automation through LLM-powered GUI agents, yet their ability to process sensitive data with limited human oversight raises significant privacy and security risks. This position paper identifies three key risks of GUI agents and examines how they differ from traditional GUI automation and general autonomous agents. Despite these risks, existing evaluations focus primarily on performance, leaving privacy and security assessments largely unexplored. We review current evaluation metrics for both GUI and general LLM agents and outline five key challenges in integrating human evaluators for GUI agent assessments. To address these gaps, we advocate for a human-centered evaluation framework that incorporates risk assessments, enhances user awareness through in-context consent, and embeds privacy and security considerations into GUI agent design and evaluation.