Young-Ho Kim

Donghoon Shin, Gary Hsieh, Young-Ho Kim · uw

Creating personalized and actionable exercise plans often requires iteration with experts, which can be costly and inaccessible to many individuals. This work explores the capabilities of Large Language Models (LLMs) in addressing these challenges. We present PlanFitting, an LLM-driven conversational agent that assists users in creating and refining personalized weekly exercise plans. By engaging users in free-form conversations, PlanFitting helps elicit users' goals, availabilities, and potential obstacles, and enables individuals to generate personalized exercise plans aligned with established exercise guidelines. Our study -- involving a user study, intrinsic evaluation, and expert evaluation -- demonstrated PlanFitting's ability to guide users to create tailored, actionable, and evidence-based plans. We discuss future design opportunities for LLM-driven conversational agents to create plans that better comply with exercise principles and accommodate personal constraints.

Tong Steven Sun, Yuyang Gao, Shubham Khaladkar et al.

The local explanation provides heatmaps on images to explain how Convolutional Neural Networks (CNNs) derive their output. Due to its visual straightforwardness, the method has been one of the most popular explainable AI (XAI) methods for diagnosing CNNs. Through our formative study (S1), however, we captured ML engineers' ambivalent perspective about the local explanation as a valuable and indispensable envision in building CNNs versus the process that exhausts them due to the heuristic nature of detecting vulnerability. Moreover, steering the CNNs based on the vulnerability learned from the diagnosis seemed highly challenging. To mitigate the gap, we designed DeepFuse, the first interactive design that realizes the direct feedback loop between a user and CNNs in diagnosing and revising CNN's vulnerability using local explanations. DeepFuse helps CNN engineers to systemically search "unreasonable" local explanations and annotate the new boundaries for those identified as unreasonable in a labor-efficient manner. Next, it steers the model based on the given annotation such that the model doesn't introduce similar mistakes. We conducted a two-day study (S2) with 12 experienced CNN engineers. Using DeepFuse, participants made a more accurate and "reasonable" model than the current state-of-the-art. Also, participants found the way DeepFuse guides case-based reasoning can practically improve their current practice. We provide implications for design that explain how future HCI-driven design can move our practice forward to make XAI-driven insights more actionable.

Inhwa Song, SoHyun Park, Sachin R. Pendse et al.

Expressing stressful experiences in words is proven to improve mental and physical health, but individuals often disengage with writing interventions as they struggle to organize their thoughts and emotions. Reflective prompts have been used to provide direction, and large language models (LLMs) have demonstrated the potential to provide tailored guidance. However, current systems often limit users' flexibility to direct their reflections. We thus present ExploreSelf, an LLM-driven application designed to empower users to control their reflective journey, providing adaptive support through dynamically generated questions. Through an exploratory study with 19 participants, we examine how participants explore and reflect on personal challenges using ExploreSelf. Our findings demonstrate that participants valued the flexible navigation of adaptive guidance to control their reflective journey, leading to deeper engagement and insight. Building on our findings, we discuss the implications of designing LLM-driven tools that facilitate user-driven and effective reflection of personal challenges.

Suhyeon Yoo, Khai N. Truong, Young-Ho Kim

d/Deaf and hearing song-signers have become prevalent across video-sharing platforms, but translating songs into sign language remains cumbersome and inaccessible. Our formative study revealed the challenges song-signers face, including semantic, syntactic, expressive, and rhythmic considerations in translations. We present ELMI, an accessible song-signing tool that assists in translating lyrics into sign language. ELMI enables users to edit glosses line-by-line, with real-time synced lyric and music video snippets. Users can also chat with a large language model-driven AI to discuss meaning, glossing, emoting, and timing. Through an exploratory study with 13 song-signers, we examined how ELMI facilitates their workflows and how song-signers leverage and receive an LLM-driven chat for translation. Participants successfully adopted ELMI to song-signing, with active discussions throughout. They also reported improved confidence and independence in their translations, finding ELMI encouraging, constructive, and informative. We discuss research and design implications for accessible and culturally sensitive song-signing translation tools.

Takyoung Kim, Jamin Shin, Young-Ho Kim et al.

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias deepens when it combines with data-driven TOD systems, as it is impossible to fathom the effect of it with existing static evaluations. Hence, we conduct an interactive user study to unveil how vulnerable TOD systems are against realistic scenarios. In particular, we compare users with 1) detailed goal instructions that conform to the system boundaries (closed-goal) and 2) vague goal instructions that are often unsupported but realistic (open-goal). Our study reveals that conversations in open-goal settings lead to catastrophic failures of the system, in which 92% of the dialogues had significant issues. Moreover, we conduct a thorough analysis to identify distinctive features between the two settings through error annotation. From this, we discover a novel "pretending" behavior, in which the system pretends to handle the user requests even though they are beyond the system's capabilities. We discuss its characteristics and toxicity while showing recent large language models can also suffer from this behavior.

Youngtaek Kim, Jaeyoung Kim, Hyeon Jeon et al.

Git metadata contains rich information for developers to understand the overall context of a large software development project. Thus it can help new developers, managers, and testers understand the history of development without needing to dig into a large pile of unfamiliar source code. However, the current tools for Git visualization are not adequate to analyze and explore the metadata: They focus mainly on improving the usability of Git commands instead of on helping users understand the development history. Furthermore, they do not scale for large and complex Git commit graphs, which can play an important role in understanding the overall development history. In this paper, we present Githru, an interactive visual analytics system that enables developers to effectively understand the context of development history through the interactive exploration of Git metadata. We design an interactive visual encoding idiom to represent a large Git graph in a scalable manner while preserving the topological structures in the Git graph. To enable scalable exploration of a large Git commit graph, we propose novel techniques (graph reconstruction, clustering, and Context-Preserving Squash Merge (CSM) methods) to abstract a large-scale Git commit graph. Based on these Git commit graph abstraction techniques, Githru provides an interactive summary view to help users gain an overview of the development history and a comparison view in which users can compare different clusters of commits. The efficacy of Githru has been demonstrated by case studies with domain experts using real-world, in-house datasets from a large software development team at a major international IT company. A controlled user study with 12 developers comparing Githru to previous tools also confirms the effectiveness of Githru in terms of task completion time.