Fei Liu

Sangwoo Cho, Kaiqiang Song, Xiaoyang Wang et al. · tencent-ai

Text segmentation is important for signaling a document's structure. Without segmenting a long document into topically coherent sections, it is difficult for readers to comprehend the text, let alone find important information. The problem is only exacerbated by a lack of segmentation in transcripts of audio/video recordings. In this paper, we explore the role that section segmentation plays in extractive summarization of written and spoken documents. Our approach learns robust sentence representations by performing summarization and segmentation simultaneously, which is further enhanced by an optimization-based regularizer to promote selection of diverse summary sentences. We conduct experiments on multiple datasets ranging from scientific articles to spoken transcripts to evaluate the model's performance. Our findings suggest that the model can not only achieve state-of-the-art performance on publicly available benchmarks, but demonstrate better cross-genre transferability when equipped with text segmentation. We perform a series of analyses to quantify the impact of section segmentation on summarizing written and spoken documents of substantial length and complexity.

Pengshan Cai, Hui Wan, Fei Liu et al. · ibm-research

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system employs a novel adaptation of reinforced self-play so that the system can be transferred to various domains without in-domain dialogue data, and can carry out conversations both informative and attentive to users. Our extensive subjective and objective evaluations on three large public data corpora demonstrate the effectiveness of our system to deliver knowledge-intensive and attentive conversations and help end users substantially gain knowledge without reading passages. Our code and datasets are publicly available for follow-up research.

Pengshan Cai, Zonghai Yao, Fei Liu et al.

Patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions. In this paper, we present PaniniQA, a patient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients' discharge instructions and then formulates patient-specific educational questions. In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients' misunderstandings. Our comprehensive automatic and human evaluation results demonstrate our PaniniQA is capable of improving patients' mastery of their medical instructions through effective interactions

Kaiqiang Song, Chen Li, Xiaoyang Wang et al.

Podcasts have recently shown a rapid rise in popularity. Summarization of podcast transcripts is of practical benefit to both content providers and consumers. It helps consumers to quickly decide whether they will listen to the podcasts and reduces the cognitive load of content providers to write summaries. Nevertheless, podcast summarization faces significant challenges including factual inconsistencies with respect to the inputs. The problem is exacerbated by speech disfluencies and recognition errors in transcripts of spoken language. In this paper, we explore a novel abstractive summarization method to alleviate these challenges. Specifically, our approach learns to produce an abstractive summary while grounding summary segments in specific portions of the transcript to allow for full inspection of summary details. We conduct a series of analyses of the proposed approach on a large podcast dataset and show that the approach can achieve promising results. Grounded summaries bring clear benefits in locating the summary and transcript segments that contain inconsistent information, and hence significantly improve summarization quality in both automatic and human evaluation metrics.

William Held, Christopher Hidey, Fei Liu et al. · gatech

Modern virtual assistants use internal semantic parsing engines to convert user utterances to actionable commands. However, prior work has demonstrated that semantic parsing is a difficult multilingual transfer task with low transfer efficiency compared to other tasks. In global markets such as India and Latin America, this is a critical issue as switching between languages is prevalent for bilingual users. In this work we dramatically improve the zero-shot performance of a multilingual and codeswitched semantic parsing system using two stages of multilingual alignment. First, we show that constrastive alignment pretraining improves both English performance and transfer efficiency. We then introduce a constrained optimization approach for hyperparameter-free adversarial alignment during finetuning. Our Doubly Aligned Multilingual Parser (DAMP) improves mBERT transfer performance by 3x, 6x, and 81x on the Spanglish, Hinglish and Multilingual Task Oriented Parsing benchmarks respectively and outperforms XLM-R and mT5-Large using 3.2x fewer parameters.

Christopher Hidey, Fei Liu, Rahul Goel

Retraining modern deep learning systems can lead to variations in model performance even when trained using the same data and hyper-parameters by simply using different random seeds. We call this phenomenon model jitter. This issue is often exacerbated in production settings, where models are retrained on noisy data. In this work we tackle the problem of stable retraining with a focus on conversational semantic parsers. We first quantify the model jitter problem by introducing the model agreement metric and showing the variation with dataset noise and model sizes. We then demonstrate the effectiveness of various jitter reduction techniques such as ensembling and distillation. Lastly, we discuss practical trade-offs between such techniques and show that co-distillation provides a sweet spot in terms of jitter reduction for semantic parsing systems with only a modest increase in resource usage.

Yebowen Hu, Kaiqiang Song, Sangwoo Cho et al.

Reasoning is most powerful when an LLM accurately aggregates relevant information. We examine the critical role of information aggregation in reasoning by requiring the LLM to analyze sports narratives. To succeed at this task, an LLM must infer points from actions, identify related entities, attribute points accurately to players and teams, and compile key statistics to draw conclusions. We conduct comprehensive experiments with real NBA basketball data and present SportsGen, a new method to synthesize game narratives. By synthesizing data, we can rigorously evaluate LLMs' reasoning capabilities under complex scenarios with varying narrative lengths and density of information. Our findings show that most models, including GPT-4o, often fail to accurately aggregate basketball scores due to frequent scoring patterns. Open-source models like Llama-3 further suffer from significant score hallucinations. Finally, the effectiveness of reasoning is influenced by narrative complexity, information density, and domain-specific terms, highlighting the challenges in analytical reasoning tasks.

Logan Lebanoff, John Muchovej, Franck Dernoncourt et al.

Fusing sentences containing disparate content is a remarkable human ability that helps create informative and succinct summaries. Such a simple task for humans has remained challenging for modern abstractive summarizers, substantially restricting their applicability in real-world scenarios. In this paper, we present an investigation into fusing sentences drawn from a document by introducing the notion of points of correspondence, which are cohesive devices that tie any two sentences together into a coherent text. The types of points of correspondence are delineated by text cohesion theory, covering pronominal and nominal referencing, repetition and beyond. We create a dataset containing the documents, source and fusion sentences, and human annotations of points of correspondence between sentences. Our dataset bridges the gap between coreference resolution and summarization. It is publicly shared to serve as a basis for future work to measure the success of sentence fusion systems. (https://github.com/ucfnlp/points-of-correspondence)

Fei Liu, Jeffrey Flanigan, Sam Thomson et al.

We present a novel abstractive summarization framework that draws on the recent development of a treebank for the Abstract Meaning Representation (AMR). In this framework, the source text is parsed to a set of AMR graphs, the graphs are transformed into a summary graph, and then text is generated from the summary graph. We focus on the graph-to-graph transformation that reduces the source semantic graph into a summary graph, making use of an existing AMR parser and assuming the eventual availability of an AMR-to-text generator. The framework is data-driven, trainable, and not specifically designed for a particular domain. Experiments on gold-standard AMR annotations and system parses show promising results. Code is available at: https://github.com/summarization

Yiwei Qin, Kaiqiang Song, Yebowen Hu et al. · tencent-ai

This paper introduces the Decomposed Requirements Following Ratio (DRFR), a new metric for evaluating Large Language Models' (LLMs) ability to follow instructions. Addressing a gap in current methodologies, DRFR breaks down complex instructions into simpler criteria, facilitating a detailed analysis of LLMs' compliance with various aspects of tasks. Alongside this metric, we present InFoBench, a benchmark comprising 500 diverse instructions and 2,250 decomposed questions across multiple constraint categories. Our experiments compare DRFR with traditional scoring methods and explore annotation sources, including human experts, crowd-sourced workers, and GPT-4. The findings demonstrate DRFR's higher reliability and the effectiveness of using GPT-4 as a cost-efficient annotator. The evaluation of several advanced LLMs using this framework reveals their strengths and areas needing improvement, particularly in complex instruction-following. This study contributes a novel metric and benchmark, offering insights for future LLM development and evaluation.

Yao Lu, Song Bian, Lequn Chen et al.

In this paper, we investigate the intersection of large generative AI models and cloud-native computing architectures. Recent large models such as ChatGPT, while revolutionary in their capabilities, face challenges like escalating costs and demand for high-end GPUs. Drawing analogies between large-model-as-a-service (LMaaS) and cloud database-as-a-service (DBaaS), we describe an AI-native computing paradigm that harnesses the power of both cloud-native technologies (e.g., multi-tenancy and serverless computing) and advanced machine learning runtime (e.g., batched LoRA inference). These joint efforts aim to optimize costs-of-goods-sold (COGS) and improve resource accessibility. The journey of merging these two domains is just at the beginning and we hope to stimulate future research and development in this area.

Yebowen Hu, Kaiqiang Song, Sangwoo Cho et al. · tencent-ai

Large language models hold significant potential for integrating various data types, such as text documents and database records, for advanced analytics. However, blending text and numerical data presents substantial challenges. LLMs need to process and cross-reference entities and numbers, handle data inconsistencies and redundancies, and develop planning capabilities such as building a working memory for managing complex data queries. In this paper, we introduce four novel tasks centered around sports data analytics to evaluate the numerical reasoning and information fusion capabilities of LLMs. These tasks involve providing LLMs with detailed, play-by-play sports game descriptions, then challenging them with adversarial scenarios such as new game rules, longer durations, scrambled narratives, and analyzing key statistics in game summaries. We conduct extensive experiments on NBA and NFL games to assess the performance of LLMs on these tasks. Our benchmark, SportsMetrics, introduces a new mechanism for assessing LLMs' numerical reasoning and fusion skills.

Liyan Xu, Zhenlin Su, Mo Yu et al.

Factual inconsistencies pose a significant hurdle for the faithful summarization by generative models. While a major direction to enhance inconsistency detection is to derive stronger Natural Language Inference (NLI) models, we propose an orthogonal aspect that underscores the importance of incorporating task-specific taxonomy into the inference. To this end, we consolidate key error types of inconsistent facts in summaries, and incorporate them to facilitate both the zero-shot and supervised paradigms of LLMs. Extensive experiments on ten datasets of five distinct domains suggest that, zero-shot LLM inference could benefit from the explicit solution space depicted by the error type taxonomy, and achieves state-of-the-art performance overall, surpassing specialized non-LLM baselines, as well as recent LLM baselines. We further distill models that fuse the taxonomy into parameters through our designed prompt completions and supervised training strategies, efficiently substituting state-of-the-art zero-shot inference with much larger LLMs.

Yiming Lu, Yebowen Hu, Hassan Foroosh et al.

Countless decisions shape our daily lives, and it is paramount to understand the how and why behind these choices. In this paper, we introduce a new LLM decision-making framework called STRUX, which enhances LLM decision-making by providing structured explanations. These include favorable and adverse facts related to the decision, along with their respective strengths. STRUX begins by distilling lengthy information into a concise table of key facts. It then employs a series of self-reflection steps to determine which of these facts are pivotal, categorizing them as either favorable or adverse in relation to a specific decision. Lastly, we fine-tune an LLM to identify and prioritize these key facts to optimize decision-making. STRUX has been evaluated on the challenging task of forecasting stock investment decisions based on earnings call transcripts and demonstrated superior performance against strong baselines. It enhances decision transparency by allowing users to understand the impact of different factors, representing a meaningful step towards practical decision-making with LLMs.

Yebowen Hu, Tim Ganter, Hanieh Deilamsalehy et al.

As the number of recorded meetings increases, it becomes increasingly important to utilize summarization technology to create useful summaries of these recordings. However, there is a crucial lack of annotated meeting corpora for developing this technology, as it can be hard to collect meetings, especially when the topics discussed are confidential. Furthermore, meeting summaries written by experienced writers are scarce, making it hard for abstractive summarizers to produce sensible output without a reliable reference. This lack of annotated corpora has hindered the development of meeting summarization technology. In this paper, we present MeetingBank, a new benchmark dataset of city council meetings over the past decade. MeetingBank is unique among other meeting corpora due to its divide-and-conquer approach, which involves dividing professionally written meeting minutes into shorter passages and aligning them with specific segments of the meeting. This breaks down the process of summarizing a lengthy meeting into smaller, more manageable tasks. The dataset provides a new testbed of various meeting summarization systems and also allows the public to gain insight into how council decisions are made. We make the collection, including meeting video links, transcripts, reference summaries, agenda, and other metadata, publicly available to facilitate the development of better meeting summarization techniques. Our dataset can be accessed at: https://meetingbank.github.io

Yebowen Hu, Kaiqiang Song, Sangwoo Cho et al.

Human preference judgments are pivotal in guiding large language models (LLMs) to produce outputs that align with human values. Human evaluations are also used in summarization tasks to compare outputs from various systems, complementing existing automatic metrics. Despite their significance, however, there has been limited research probing these pairwise or $k$-wise comparisons. The collective impact and relative importance of factors such as output length, informativeness, fluency, and factual consistency are still not well understood. It is also unclear if there are other hidden factors influencing human judgments. In this paper, we conduct an in-depth examination of a collection of pairwise human judgments released by OpenAI. Utilizing the Bradley-Terry-Luce (BTL) model, we reveal the inherent preferences embedded in these human judgments. We find that the most favored factors vary across tasks and genres, whereas the least favored factors tend to be consistent, e.g., outputs are too brief, contain excessive off-focus content or hallucinated facts. Our findings have implications on the construction of balanced datasets in human preference evaluations, which is a crucial step in shaping the behaviors of future LLMs.

Logan Lebanoff, Bingqing Wang, Zhe Feng et al.

A crucial difference between single- and multi-document summarization is how salient content manifests itself in the document(s). While such content may appear at the beginning of a single document, essential information is frequently reiterated in a set of documents related to a particular topic, resulting in an endorsement effect that increases information salience. In this paper, we model the cross-document endorsement effect and its utilization in multiple document summarization. Our method generates a synopsis from each document, which serves as an endorser to identify salient content from other documents. Strongly endorsed text segments are used to enrich a neural encoder-decoder model to consolidate them into an abstractive summary. The method has a great potential to learn from fewer examples to identify salient content, which alleviates the need for costly retraining when the set of documents is dynamically adjusted. Through extensive experiments on benchmark multi-document summarization datasets, we demonstrate the effectiveness of our proposed method over strong published baselines. Finally, we shed light on future research directions and discuss broader challenges of this task using a case study.

Jia Jin Koay, Alexander Roustai, Xiaojin Dai et al.

Meeting minutes record any subject matters discussed, decisions reached and actions taken at meetings. The importance of minuting cannot be overemphasized in a time when a significant number of meetings take place in the virtual space. In this paper, we present a sliding window approach to automatic generation of meeting minutes. It aims to tackle issues associated with the nature of spoken text, including lengthy transcripts and lack of document structure, which make it difficult to identify salient content to be included in the meeting minutes. Our approach combines a sliding window and a neural abstractive summarizer to navigate through the transcripts to find salient content. The approach is evaluated on transcripts of natural meeting conversations, where we compare results obtained for human transcripts and two versions of automatic transcripts and discuss how and to what extent the summarizer succeeds at capturing salient content.

Kaiqiang Song, Bingqing Wang, Zhe Feng et al.

We propose a new approach to generate multiple variants of the target summary with diverse content and varying lengths, then score and select admissible ones according to users' needs. Abstractive summarizers trained on single reference summaries may struggle to produce outputs that achieve multiple desirable properties, i.e., capturing the most important information, being faithful to the original, grammatical and fluent. In this paper, we propose a two-staged strategy to generate a diverse set of candidate summaries from the source text in stage one, then score and select admissible ones in stage two. Importantly, our generator gives a precise control over the length of the summary, which is especially well-suited when space is limited. Our selectors are designed to predict the optimal summary length and put special emphasis on faithfulness to the original text. Both stages can be effectively trained, optimized and evaluated. Our experiments on benchmark summarization datasets suggest that this paradigm can achieve state-of-the-art performance.

Kaiqiang Song, Chen Li, Xiaoyang Wang et al.

We present implementation details of our abstractive summarizers that achieve competitive results on the Podcast Summarization task of TREC 2020. A concise textual summary that captures important information is crucial for users to decide whether to listen to the podcast. Prior work focuses primarily on learning contextualized representations. Instead, we investigate several less-studied aspects of neural abstractive summarization, including (i) the importance of selecting important segments from transcripts to serve as input to the summarizer; (ii) striking a balance between the amount and quality of training instances; (iii) the appropriate summary length and start/end points. We highlight the design considerations behind our system and offer key insights into the strengths and weaknesses of neural abstractive systems. Our results suggest that identifying important segments from transcripts to use as input to an abstractive summarizer is advantageous for summarizing long documents. Our best system achieves a quality rating of 1.559 judged by NIST evaluators---an absolute increase of 0.268 (+21%) over the creator descriptions.

Jia Jin Koay, Alexander Roustai, Xiaojin Dai et al.

Meetings are essential to modern organizations. Numerous meetings are held and recorded daily, more than can ever be comprehended. A meeting summarization system that identifies salient utterances from the transcripts to automatically generate meeting minutes can help. It empowers users to rapidly search and sift through large meeting collections. To date, the impact of domain terminology on the performance of meeting summarization remains understudied, despite that meetings are rich with domain knowledge. In this paper, we create gold-standard annotations for domain terminology on a sizable meeting corpus; they are known as jargon terms. We then analyze the performance of a meeting summarization system with and without jargon terms. Our findings reveal that domain terminology can have a substantial impact on summarization performance. We publicly release all domain terminology to advance research in meeting summarization.

Sangwoo Cho, Kaiqiang Song, Chen Li et al.

Amongst the best means to summarize is highlighting. In this paper, we aim to generate summary highlights to be overlaid on the original documents to make it easier for readers to sift through a large amount of text. The method allows summaries to be understood in context to prevent a summarizer from distorting the original meaning, of which abstractive summarizers usually fall short. In particular, we present a new method to produce self-contained highlights that are understandable on their own to avoid confusion. Our method combines determinantal point processes and deep contextualized representations to identify an optimal set of sub-sentence segments that are both important and non-redundant to form summary highlights. To demonstrate the flexibility and modeling power of our method, we conduct extensive experiments on summarization datasets. Our analysis provides evidence that highlighting is a promising avenue of research towards future summarization.

Logan Lebanoff, Franck Dernoncourt, Doo Soon Kim et al.

The ability to fuse sentences is highly attractive for summarization systems because it is an essential step to produce succinct abstracts. However, to date, summarizers can fail on fusing sentences. They tend to produce few summary sentences by fusion or generate incorrect fusions that lead the summary to fail to retain the original meaning. In this paper, we explore the ability of Transformers to fuse sentences and propose novel algorithms to enhance their ability to perform sentence fusion by leveraging the knowledge of points of correspondence between sentences. Through extensive experiments, we investigate the effects of different design choices on Transformer's performance. Our findings highlight the importance of modeling points of correspondence between sentences for effective sentence fusion.

Logan Lebanoff, Franck Dernoncourt, Doo Soon Kim et al.

We present an empirical study in favor of a cascade architecture to neural text summarization. Summarization practices vary widely but few other than news summarization can provide a sufficient amount of training data enough to meet the requirement of end-to-end neural abstractive systems which perform content selection and surface realization jointly to generate abstracts. Such systems also pose a challenge to summarization evaluation, as they force content selection to be evaluated along with text generation, yet evaluation of the latter remains an unsolved problem. In this paper, we present empirical results showing that the performance of a cascaded pipeline that separately identifies important content pieces and stitches them together into a coherent text is comparable to or outranks that of end-to-end systems, whereas a pipeline architecture allows for flexible content selection. We finally discuss how we can take advantage of a cascaded pipeline in neural text summarization and shed light on important directions for future research.

Mika Ylianttila, Raimo Kantola, Andrei Gurtov et al.

The roles of trust, security and privacy are somewhat interconnected, but different facets of next generation networks. The challenges in creating a trustworthy 6G are multidisciplinary spanning technology, regulation, techno-economics, politics and ethics. This white paper addresses their fundamental research challenges in three key areas. Trust: Under the current "open internet" regulation, the telco cloud can be used for trust services only equally for all users. 6G network must support embedded trust for increased level of information security in 6G. Trust modeling, trust policies and trust mechanisms need to be defined. 6G interlinks physical and digital worlds making safety dependent on information security. Therefore, we need trustworthy 6G. Security: In 6G era, the dependence of the economy and societies on IT and the networks will deepen. The role of IT and the networks in national security keeps rising - a continuation of what we see in 5G. The development towards cloud and edge native infrastructures is expected to continue in 6G networks, and we need holistic 6G network security architecture planning. Security automation opens new questions: machine learning can be used to make safer systems, but also more dangerous attacks. Physical layer security techniques can also represent efficient solutions for securing less investigated network segments as first line of defense. Privacy: There is currently no way to unambiguously determine when linked, deidentified datasets cross the threshold to become personally identifiable. Courts in different parts of the world are making decisions about whether privacy is being infringed, while companies are seeking new ways to exploit private data to create new business revenues. As solution alternatives, we may consider blockchain, distributed ledger technologies and differential privacy approaches.

Kaiqiang Song, Bingqing Wang, Zhe Feng et al.

An abstract must not change the meaning of the original text. A single most effective way to achieve that is to increase the amount of copying while still allowing for text abstraction. Human editors can usually exercise control over copying, resulting in summaries that are more extractive than abstractive, or vice versa. However, it remains poorly understood whether modern neural abstractive summarizers can provide the same flexibility, i.e., learning from single reference summaries to generate multiple summary hypotheses with varying degrees of copying. In this paper, we present a neural summarization model that, by learning from single human abstracts, can produce a broad spectrum of summaries ranging from purely extractive to highly generative ones. We frame the task of summarization as language modeling and exploit alternative mechanisms to generate summary hypotheses. Our method allows for control over copying during both training and decoding stages of a neural summarization model. Through extensive experiments we illustrate the significance of our proposed method on controlling the amount of verbatim copying and achieve competitive results over strong baselines. Our analysis further reveals interesting and unobvious facts.

Kaiqiang Song, Logan Lebanoff, Qipeng Guo et al.

Sentences produced by abstractive summarization systems can be ungrammatical and fail to preserve the original meanings, despite being locally fluent. In this paper we propose to remedy this problem by jointly generating a sentence and its syntactic dependency parse while performing abstraction. If generating a word can introduce an erroneous relation to the summary, the behavior must be discouraged. The proposed method thus holds promise for producing grammatical sentences and encouraging the summary to stay true-to-original. Our contributions of this work are twofold. First, we present a novel neural architecture for abstractive summarization that combines a sequential decoder with a tree-based decoder in a synchronized manner to generate a summary sentence and its syntactic parse. Secondly, we describe a novel human evaluation protocol to assess if, and to what extent, a summary remains true to its original meanings. We evaluate our method on a number of summarization datasets and demonstrate competitive results against strong baselines.

Sangwoo Cho, Chen Li, Dong Yu et al.

Emerged as one of the best performing techniques for extractive summarization, determinantal point processes select the most probable set of sentences to form a summary according to a probability measure defined by modeling sentence prominence and pairwise repulsion. Traditionally, these aspects are modelled using shallow and linguistically informed features, but the rise of deep contextualized representations raises an interesting question of whether, and to what extent, contextualized representations can be used to improve DPP modeling. Our findings suggest that, despite the success of deep representations, it remains necessary to combine them with surface indicators for effective identification of summary sentences.

Kristjan Arumae, Parminder Bhatia, Fei Liu

Highlighting is a powerful tool to pick out important content and emphasize. Creating summary highlights at the sub-sentence level is particularly desirable, because sub-sentences are more concise than whole sentences. They are also better suited than individual words and phrases that can potentially lead to disfluent, fragmented summaries. In this paper we seek to generate summary highlights by annotating summary-worthy sub-sentences and teaching classifiers to do the same. We frame the task as jointly selecting important sentences and identifying a single most informative textual unit from each sentence. This formulation dramatically reduces the task complexity involved in sentence compression. Our study provides new benchmarks and baselines for generating highlights at the sub-sentence level.

Logan Lebanoff, John Muchovej, Franck Dernoncourt et al.

While recent work in abstractive summarization has resulted in higher scores in automatic metrics, there is little understanding on how these systems combine information taken from multiple document sentences. In this paper, we analyze the outputs of five state-of-the-art abstractive summarizers, focusing on summary sentences that are formed by sentence fusion. We ask assessors to judge the grammaticality, faithfulness, and method of fusion for summary sentences. Our analysis reveals that system sentences are mostly grammatical, but often fail to remain faithful to the original article.

Logan Lebanoff, Kaiqiang Song, Franck Dernoncourt et al.

When writing a summary, humans tend to choose content from one or two sentences and merge them into a single summary sentence. However, the mechanisms behind the selection of one or multiple source sentences remain poorly understood. Sentence fusion assumes multi-sentence input; yet sentence selection methods only work with single sentences and not combinations of them. There is thus a crucial gap between sentence selection and fusion to support summarizing by both compressing single sentences and fusing pairs. This paper attempts to bridge the gap by ranking sentence singletons and pairs together in a unified space. Our proposed framework attempts to model human methodology by selecting either a single sentence or a pair of sentences, then compressing or fusing the sentence(s) to produce a summary sentence. We conduct extensive experiments on both single- and multi-document summarization datasets and report findings on sentence selection and abstraction.

Sangwoo Cho, Logan Lebanoff, Hassan Foroosh et al.

The most important obstacles facing multi-document summarization include excessive redundancy in source descriptions and the looming shortage of training data. These obstacles prevent encoder-decoder models from being used directly, but optimization-based methods such as determinantal point processes (DPPs) are known to handle them well. In this paper we seek to strengthen a DPP-based method for extractive multi-document summarization by presenting a novel similarity measure inspired by capsule networks. The approach measures redundancy between a pair of sentences based on surface form and semantic information. We show that our DPP system with improved similarity measure performs competitively, outperforming strong summarization baselines on benchmark datasets. Our findings are particularly meaningful for summarizing documents created by multiple authors containing redundant yet lexically diverse expressions.

Kristjan Arumae, Fei Liu

Highlighting while reading is a natural behavior for people to track salient content of a document. It would be desirable to teach an extractive summarizer to do the same. However, a major obstacle to the development of a supervised summarizer is the lack of ground-truth. Manual annotation of extraction units is cost-prohibitive, whereas acquiring labels by automatically aligning human abstracts and source documents can yield inferior results. In this paper we describe a novel framework to guide a supervised, extractive summarization system with question-answering rewards. We argue that quality summaries should serve as a document surrogate to answer important questions, and such question-answer pairs can be conveniently obtained from human abstracts. The system learns to promote summaries that are informative, fluent, and perform competitively on question-answering. Our results compare favorably with those reported by strong summarization baselines as evaluated by automatic metrics and human assessors.

Fei Liu, Luke Zettlemoyer, Jacob Eisenstein

We present a new architecture for storing and accessing entity mentions during online text processing. While reading the text, entity references are identified, and may be stored by either updating or overwriting a cell in a fixed-length memory. The update operation implies coreference with the other mentions that are stored in the same cell; the overwrite operation causes these mentions to be forgotten. By encoding the memory operations as differentiable gates, it is possible to train the model end-to-end, using both a supervised anaphora resolution objective as well as a supplementary language modeling objective. Evaluation on a dataset of pronoun-name anaphora demonstrates strong performance with purely incremental text processing.

Minghao Wu, Fei Liu, Trevor Cohn

Conventional wisdom is that hand-crafted features are redundant for deep learning models, as they already learn adequate representations of text automatically from corpora. In this work, we test this claim by proposing a new method for exploiting handcrafted features as part of a novel hybrid learning approach, incorporating a feature auto-encoder loss component. We evaluate on the task of named entity recognition (NER), where we show that including manual features for part-of-speech, word shapes and gazetteers can improve the performance of a neural CRF model. We obtain a $F_1$ of 91.89 for the CoNLL-2003 English shared task, which significantly outperforms a collection of highly competitive baseline models. We also present an ablation study showing the importance of auto-encoding, over using features as either inputs or outputs alone, and moreover, show including the autoencoder components reduces training requirements to 60\%, while retaining the same predictive accuracy.

Logan Lebanoff, Fei Liu

Website privacy policies represent the single most important source of information for users to gauge how their personal data are collected, used and shared by companies. However, privacy policies are often vague and people struggle to understand the content. Their opaqueness poses a significant challenge to both users and policy regulators. In this paper, we seek to identify vague content in privacy policies. We construct the first corpus of human-annotated vague words and sentences and present empirical studies on automatic vagueness detection. In particular, we investigate context-aware and context-agnostic models for predicting vague words, and explore auxiliary-classifier generative adversarial networks for characterizing sentence vagueness. Our experimental results demonstrate the effectiveness of proposed approaches. Finally, we provide suggestions for resolving vagueness and improving the usability of privacy policies.

Logan Lebanoff, Kaiqiang Song, Fei Liu

Generating a text abstract from a set of documents remains a challenging task. The neural encoder-decoder framework has recently been exploited to summarize single documents, but its success can in part be attributed to the availability of large parallel data automatically acquired from the Web. In contrast, parallel data for multi-document summarization are scarce and costly to obtain. There is a pressing need to adapt an encoder-decoder model trained on single-document summarization data to work with multiple-document input. In this paper, we present an initial investigation into a novel adaptation method. It exploits the maximal marginal relevance method to select representative sentences from multi-document input, and leverages an abstractive encoder-decoder model to fuse disparate sentences to an abstractive summary. The adaptation method is robust and itself requires no training data. Our system compares favorably to state-of-the-art extractive and abstractive approaches judged by automatic metrics and human assessors.

Wencan Luo, Fei Liu, Zitao Liu et al.

Summarizing content contributed by individuals can be challenging, because people make different lexical choices even when describing the same events. However, there remains a significant need to summarize such content. Examples include the student responses to post-class reflective questions, product reviews, and news articles published by different news agencies related to the same events. High lexical diversity of these documents hinders the system's ability to effectively identify salient content and reduce summary redundancy. In this paper, we overcome this issue by introducing an integer linear programming-based summarization framework. It incorporates a low-rank approximation to the sentence-word co-occurrence matrix to intrinsically group semantically-similar lexical items. We conduct extensive experiments on datasets of student responses, product reviews, and news documents. Our approach compares favorably to a number of extractive baselines as well as a neural abstractive summarization system. The paper finally sheds light on when and why the proposed framework is effective at summarizing content with high lexical variety.

Kaiqiang Song, Lin Zhao, Fei Liu

Seq2seq learning has produced promising results on summarization. However, in many cases, system summaries still struggle to keep the meaning of the original intact. They may miss out important words or relations that play critical roles in the syntactic structure of source sentences. In this paper, we present structure-infused copy mechanisms to facilitate copying important words and relations from the source sentence to summary sentence. The approach naturally combines source dependency structure with the copy mechanism of an abstractive sentence summarizer. Experimental results demonstrate the effectiveness of incorporating source-side syntactic information in the system, and our proposed approach compares favorably to state-of-the-art methods.

Kexin Liao, Logan Lebanoff, Fei Liu

Generating an abstract from a collection of documents is a desirable capability for many real-world applications. However, abstractive approaches to multi-document summarization have not been thoroughly investigated. This paper studies the feasibility of using Abstract Meaning Representation (AMR), a semantic representation of natural language grounded in linguistic theory, as a form of content representation. Our approach condenses source documents to a set of summary graphs following the AMR formalism. The summary graphs are then transformed to a set of summary sentences in a surface realization step. The framework is fully data-driven and flexible. Each component can be optimized independently using small-scale, in-domain training data. We perform experiments on benchmark summarization datasets and report promising results. We also describe opportunities and challenges for advancing this line of research.

Wencan Luo, Fei Liu, Diane Litman

Teaching large classes remains a great challenge, primarily because it is difficult to attend to all the student needs in a timely manner. Automatic text summarization systems can be leveraged to summarize the student feedback, submitted immediately after each lecture, but it is left to be discovered what makes a good summary for student responses. In this work we explore a new methodology that effectively extracts summary phrases from the student responses. Each phrase is tagged with the number of students who raise the issue. The phrases are evaluated along two dimensions: with respect to text content, they should be informative and well-formed, measured by the ROUGE metric; additionally, they shall attend to the most pressing student needs, measured by a newly proposed metric. This work is enabled by a phrase-based annotation and highlighting scheme, which is new to the summarization task. The phrase-based framework allows us to summarize the student responses into a set of bullet points and present to the instructor promptly.

Fei Liu, Nicole Lee Fella, Kexin Liao

Website privacy policies are too long to read and difficult to understand. The over-sophisticated language makes privacy notices to be less effective than they should be. People become even less willing to share their personal information when they perceive the privacy policy as vague. This paper focuses on decoding vagueness from a natural language processing perspective. While thoroughly identifying the vague terms and their linguistic scope remains an elusive challenge, in this work we seek to learn vector representations of words in privacy policies using deep neural networks. The vector representations are fed to an interactive visualization tool (LSTMVis) to test on their ability to discover syntactically and semantically related vague terms. The approach holds promise for modeling and understanding language vagueness.

Kristjan Arumae, Fei Liu

We investigate a new training paradigm for extractive summarization. Traditionally, human abstracts are used to derive goldstandard labels for extraction units. However, the labels are often inaccurate, because human abstracts and source documents cannot be easily aligned at the word level. In this paper we convert human abstracts to a set of Cloze-style comprehension questions. System summaries are encouraged to preserve salient source content useful for answering questions and share common words with the abstracts. We use reinforcement learning to explore the space of possible extractive summaries and introduce a question-focused reward function to promote concise, fluent, and informative summaries. Our experiments show that the proposed method is effective. It surpasses state-of-the-art systems on the standard summarization dataset.

Sansiri Tarnpradab, Fei Liu, Kien A. Hua

Forum threads are lengthy and rich in content. Concise thread summaries will benefit both newcomers seeking information and those who participate in the discussion. Few studies, however, have examined the task of forum thread summarization. In this work we make the first attempt to adapt the hierarchical attention networks for thread summarization. The model draws on the recent development of neural attention mechanisms to build sentence and thread representations and use them for summarization. Our results indicate that the proposed approach can outperform a range of competitive baselines. Further, a redundancy removal step is crucial for achieving outstanding results.

Kristjan Arumae, Guo-Jun Qi, Fei Liu

Asking effective questions is a powerful social skill. In this paper we seek to build computational models that learn to discriminate effective questions from ineffective ones. Armed with such a capability, future advanced systems can evaluate the quality of questions and provide suggestions for effective question wording. We create a large-scale, real-world dataset that contains over 400,000 questions collected from Reddit "Ask Me Anything" threads. Each thread resembles an online press conference where questions compete with each other for attention from the host. This dataset enables the development of a class of computational models for predicting whether a question will be answered. We develop a new convolutional neural network architecture with variable-length context and demonstrate the efficacy of the model by comparing it with state-of-the-art baselines and human judges.

Fei Liu, Trevor Cohn, Timothy Baldwin

Story comprehension requires a deep semantic understanding of the narrative, making it a challenging task. Inspired by previous studies on ROC Story Cloze Test, we propose a novel method, tracking various semantic aspects with external neural memory chains while encouraging each to focus on a particular semantic aspect. Evaluated on the task of story ending prediction, our model demonstrates superior performance to a collection of competitive baselines, setting a new state of the art.

Fei Liu, Trevor Cohn, Timothy Baldwin

While neural networks have been shown to achieve impressive results for sentence-level sentiment analysis, targeted aspect-based sentiment analysis (TABSA) --- extraction of fine-grained opinion polarity w.r.t. a pre-defined set of aspects --- remains a difficult task. Motivated by recent advances in memory-augmented models for machine reading, we propose a novel architecture, utilising external "memory chains" with a delayed memory update mechanism to track entities. On a TABSA task, the proposed model demonstrates substantial improvements over state-of-the-art approaches, including those using external knowledge bases.

Fei Liu, Timothy Baldwin, Trevor Cohn

Despite successful applications across a broad range of NLP tasks, conditional random fields ("CRFs"), in particular the linear-chain variant, are only able to model local features. While this has important benefits in terms of inference tractability, it limits the ability of the model to capture long-range dependencies between items. Attempts to extend CRFs to capture long-range dependencies have largely come at the cost of computational complexity and approximate inference. In this work, we propose an extension to CRFs by integrating external memory, taking inspiration from memory networks, thereby allowing CRFs to incorporate information far beyond neighbouring steps. Experiments across two tasks show substantial improvements over strong CRF and LSTM baselines.

Fei Liu, Julien Perez, Scott Nowson

Many methods have been used to recognize author personality traits from text, typically combining linguistic feature engineering with shallow learning models, e.g. linear regression or Support Vector Machines. This work uses deep-learning-based models and atomic features of text, the characters, to build hierarchical, vectorial word and sentence representations for trait inference. This method, applied to a corpus of tweets, shows state-of-the-art performance across five traits and three languages (English, Spanish and Italian) compared with prior work in author profiling. The results, supported by preliminary visualisation work, are encouraging for the ability to detect complex human traits.

Julien Perez, Fei Liu

Machine reading using differentiable reasoning models has recently shown remarkable progress. In this context, End-to-End trainable Memory Networks, MemN2N, have demonstrated promising performance on simple natural language based reasoning tasks such as factual reasoning and basic deduction. However, other tasks, namely multi-fact question-answering, positional reasoning or dialog related tasks, remain challenging particularly due to the necessity of more complex interactions between the memory and controller modules composing this family of models. In this paper, we introduce a novel end-to-end memory access regulation mechanism inspired by the current progress on the connection short-cutting principle in the field of computer vision. Concretely, we develop a Gated End-to-End trainable Memory Network architecture, GMemN2N. From the machine learning perspective, this new capability is learned in an end-to-end fashion without the use of any additional supervision signal which is, as far as our knowledge goes, the first of its kind. Our experiments show significant improvements on the most challenging tasks in the 20 bAbI dataset, without the use of any domain knowledge. Then, we show improvements on the dialog bAbI tasks including the real human-bot conversion-based Dialog State Tracking Challenge (DSTC-2) dataset. On these two datasets, our model sets the new state of the art.