Shuting Wang

Shuting Wang, Jiejun Tan, Zhicheng Dou et al.

As a typical and practical application of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) techniques have gained extensive attention, particularly in vertical domains where LLMs may lack domain-specific knowledge. In this paper, we introduce an omnidirectional and automatic RAG benchmark, OmniEval, in the financial domain. Our benchmark is characterized by its multi-dimensional evaluation framework, including (1) a matrix-based RAG scenario evaluation system that categorizes queries into five task classes and 16 financial topics, leading to a structured assessment of diverse query scenarios; (2) a multi-dimensional evaluation data generation approach, which combines GPT-4-based automatic generation and human annotation, achieving an 87.47\% acceptance ratio in human evaluations on generated instances; (3) a multi-stage evaluation system that evaluates both retrieval and generation performance, result in a comprehensive evaluation on the RAG pipeline; and (4) robust evaluation metrics derived from rule-based and LLM-based ones, enhancing the reliability of assessments through manual annotations and supervised fine-tuning of an LLM evaluator. Our experiments demonstrate the comprehensiveness of OmniEval, which includes extensive test datasets and highlights the performance variations of RAG systems across diverse topics and tasks, revealing significant opportunities for RAG models to improve their capabilities in vertical domains. We open source the code of our benchmark in \href{https://github.com/RUC-NLPIR/OmniEval}{https://github.com/RUC-NLPIR/OmniEval}.

Shuting Wang, Jiongnan Liu, Shiren Song et al.

Retrieval-Augmented Generation (RAG) offers a promising solution to address various limitations of Large Language Models (LLMs), such as hallucination and difficulties in keeping up with real-time updates. This approach is particularly critical in expert and domain-specific applications where LLMs struggle to cover expert knowledge. Therefore, evaluating RAG models in such scenarios is crucial, yet current studies often rely on general knowledge sources like Wikipedia to assess the models' abilities in solving common-sense problems. In this paper, we evaluated LLMs by RAG settings in a domain-specific context, college enrollment. We identified six required abilities for RAG models, including the ability in conversational RAG, analyzing structural information, faithfulness to external knowledge, denoising, solving time-sensitive problems, and understanding multi-document interactions. Each ability has an associated dataset with shared corpora to evaluate the RAG models' performance. We evaluated popular LLMs such as Llama, Baichuan, ChatGLM, and GPT models. Experimental results indicate that existing closed-book LLMs struggle with domain-specific questions, highlighting the need for RAG models to solve expert problems. Moreover, there is room for RAG models to improve their abilities in comprehending conversational history, analyzing structural information, denoising, processing multi-document interactions, and faithfulness in expert knowledge. We expect future studies could solve these problems better.