Kun Chen

Qixin Wang, Dawei Wang, Kun Chen et al.

In recent years, recommendation systems have evolved from providing a single list of recommendations to offering a comprehensive suite of topic focused services. To better accomplish this task, conversational recommendation systems (CRS) have progressed from basic retrieval augmented LLM generation to agentic systems with advanced reasoning and self correction capabilities. However, agentic systems come with notable response latency, a longstanding challenge for conversational recommendation systems. To balance the trade off between handling complex queries and minimizing latency, we propose AdaptJobRec, the first conversational job recommendation system that leverages autonomous agent to integrate personalized recommendation algorithm tools. The system employs a user query complexity identification mechanism to minimize response latency. For straightforward queries, the agent directly selects the appropriate tool for rapid responses. For complex queries, the agent uses the memory processing module to filter chat history for relevant content, then passes the results to the intelligent task decomposition planner, and finally executes the tasks using personalized recommendation tools. Evaluation on Walmart's real world career recommendation scenarios demonstrates that AdaptJobRec reduces average response latency by up to 53.3% compared to competitive baselines, while significantly improving recommendation accuracy.

Kun Chen, Kechao Cai, Longbo Huang et al.

The web link selection problem is to select a small subset of web links from a large web link pool, and to place the selected links on a web page that can only accommodate a limited number of links, e.g., advertisements, recommendations, or news feeds. Despite the long concerned click-through rate which reflects the attractiveness of the link itself, the revenue can only be obtained from user actions after clicks, e.g., purchasing after being directed to the product pages by recommendation links. Thus, the web links have an intrinsic \emph{multi-level feedback structure}. With this observation, we consider the context-free web link selection problem, where the objective is to maximize revenue while ensuring that the attractiveness is no less than a preset threshold. The key challenge of the problem is that each link's multi-level feedbacks are stochastic, and unobservable unless the link is selected. We model this problem with a constrained stochastic multi-armed bandit formulation, and design an efficient link selection algorithm, called Constrained Upper Confidence Bound algorithm (\textbf{Con-UCB}), and prove $O(\sqrt{T\ln T})$ bounds on both the regret and the violation of the attractiveness constraint. We conduct extensive experiments on three real-world datasets, and show that \textbf{Con-UCB} outperforms state-of-the-art context-free bandit algorithms concerning the multi-level feedback structure.