Simone Filice

Sudipta Kar, Giuseppe Castellucci, Simone Filice et al. · amazon-science

Multi-Task Learning (MTL) is widely-accepted in Natural Language Processing as a standard technique for learning multiple related tasks in one model. Training an MTL model requires having the training data for all tasks available at the same time. As systems usually evolve over time, (e.g., to support new functionalities), adding a new task to an existing MTL model usually requires retraining the model from scratch on all the tasks and this can be time-consuming and computationally expensive. Moreover, in some scenarios, the data used to train the original training may be no longer available, for example, due to storage or privacy concerns. In this paper, we approach the problem of incrementally expanding MTL models' capability to solve new tasks over time by distilling the knowledge of an already trained model on n tasks into a new one for solving n+1 tasks. To avoid catastrophic forgetting, we propose to exploit unlabeled data from the same distributions of the old tasks. Our experiments on publicly available benchmarks show that such a technique dramatically benefits the distillation by preserving the already acquired knowledge (i.e., preventing up to 20% performance drops on old tasks) while obtaining good performance on the incrementally added tasks. Further, we also show that our approach is beneficial in practical settings by using data from a leading voice assistant.

Simone Filice, Jason Ingyu Choi, Giuseppe Castellucci et al. · amazon-science

Many Natural Language Generation (NLG) tasks aim to generate a single output text given an input prompt. Other settings require the generation of multiple texts, e.g., for Synthetic Traffic Generation (STG). This generation task is crucial for training and evaluating QA systems as well as conversational agents, where the goal is to generate multiple questions or utterances resembling the linguistic variability of real users. In this paper, we show that common NLG metrics, like BLEU, are not suitable for evaluating STG. We propose and evaluate several metrics designed to compare the generated traffic to the distribution of real user texts. We validate our metrics with an automatic procedure to verify whether they capture different types of quality issues of generated data; we also run human annotations to verify the correlation with human judgements. Experiments on three tasks, i.e., Shopping Utterance Generation, Product Question Generation and Query Auto Completion, demonstrate that our metrics are effective for evaluating STG tasks, and improve the agreement with human judgement up to 20% with respect to common NLG metrics. We believe these findings can pave the way towards better solutions for estimating the representativeness of synthetic text data.

David Carmel, Simone Filice, Guy Horowitz et al.

The LiveRAG Challenge at SIGIR 2025, held between March and May 2025, provided a competitive platform for advancing Retrieval-Augmented Generation (RAG) technologies. Participants from academia and industry were invited to develop a RAG-based question-answering system using a fixed corpus (Fineweb-10BT) and a common open-source LLM (Falcon3-10B-Instruct). The goal was to facilitate challenging comparisons of retrieval and prompting strategies. During the Live Challenge Day, 70 teams from 27 different countries provided answers and supportive information to 500 unseen questions within a strict two-hour time window. Evaluation was conducted in two stages: first an automated LLM-as-a-judge approach was used to compute correctness and faithfulness score, then a manual review of top ranked submissions was conducted. The finalists were announced on June 12, 2025, with prizes awarded during the LiveRAG Workshop at SIGIR 2025 in Padua, Italy.

Zhuoer Wang, Marcus Collins, Nikhita Vedula et al.

Methods to generate text from structured data have advanced significantly in recent years, primarily due to fine-tuning of pre-trained language models on large datasets. However, such models can fail to produce output faithful to the input data, particularly on out-of-domain data. Sufficient annotated data is often not available for specific domains, leading us to seek an unsupervised approach to improve the faithfulness of output text. Since the problem is fundamentally one of consistency between the representations of the structured data and text, we evaluate the effectiveness of cycle training in this work. Cycle training uses two models which are inverses of each other: one that generates text from structured data, and one which generates the structured data from natural language text. We show that cycle training, when initialized with a small amount of supervised data (100 samples in our case), achieves nearly the same performance as fully supervised approaches for the data-to-text generation task on the WebNLG, E2E, WTQ, and WSQL datasets. We perform extensive empirical analysis with automated evaluation metrics and a newly designed human evaluation schema to reveal different cycle training strategies' effectiveness of reducing various types of generation errors. Our code is publicly available at https://github.com/Edillower/CycleNLG.

Simone Filice, Guy Horowitz, David Carmel et al.

Evaluating Retrieval-Augmented Generation (RAG) systems, especially in domain-specific contexts, requires benchmarks that address the distinctive requirements of the applicative scenario. Since real data can be hard to obtain, a common strategy is to use LLM-based methods to generate synthetic data. Existing solutions are general purpose: given a document, they generate a question to build a Q&A pair. However, although the generated questions can be individually good, they are typically not diverse enough to reasonably cover the different ways real end-users can interact with the RAG system. We introduce here DataMorgana, a tool for generating highly customizable and diverse synthetic Q&A benchmarks tailored to RAG applications. DataMorgana enables detailed configurations of user and question categories and provides control over their distribution within the benchmark. It uses a lightweight two-stage process, ensuring efficiency and fast iterations, while generating benchmarks that reflect the expected traffic. We conduct a thorough line of experiments, showing quantitatively and qualitatively that DataMorgana surpasses existing tools and approaches in producing lexically, syntactically, and semantically diverse question sets across domain-specific and general-knowledge corpora. DataMorgana will be made available to selected teams in the research community, as first beta testers, in the context of the upcoming SIGIR'2025 LiveRAG challenge to be announced in early February 2025.

Chen Amiraz, Florin Cuconasu, Simone Filice et al.

A well-known issue with Retrieval Augmented Generation (RAG) is that retrieved passages that are irrelevant to the query sometimes distract the answer-generating LLM, causing it to provide an incorrect response. In this paper, we shed light on this core issue and formulate the distracting effect of a passage w.r.t. a query (and an LLM). We provide a quantifiable measure of the distracting effect of a passage and demonstrate its robustness across LLMs. Our research introduces novel methods for identifying and using hard distracting passages to improve RAG systems. By fine-tuning LLMs with these carefully selected distracting passages, we achieve up to a 7.5% increase in answering accuracy compared to counterparts fine-tuned on conventional RAG datasets. Our contribution is two-fold: first, we move beyond the simple binary classification of irrelevant passages as either completely unrelated vs. distracting, and second, we develop and analyze multiple methods for finding hard distracting passages. To our knowledge, no other research has provided such a comprehensive framework for identifying and utilizing hard distracting passages.

Parth Patwa, Simone Filice, Zhiyu Chen et al. · amazon-science

Large Language Models (LLMs) operating in 0-shot or few-shot settings achieve competitive results in Text Classification tasks. In-Context Learning (ICL) typically achieves better accuracy than the 0-shot setting, but it pays in terms of efficiency, due to the longer input prompt. In this paper, we propose a strategy to make LLMs as efficient as 0-shot text classifiers, while getting comparable or better accuracy than ICL. Our solution targets the low resource setting, i.e., when only 4 examples per class are available. Using a single LLM and few-shot real data we perform a sequence of generation, filtering and Parameter-Efficient Fine-Tuning steps to create a robust and efficient classifier. Experimental results show that our approach leads to competitive results on multiple text classification datasets.

Florin Cuconasu, Simone Filice, Guy Horowitz et al.

Retrieval Augmented Generation enhances LLM accuracy by adding passages retrieved from an external corpus to the LLM prompt. This paper investigates how positional bias - the tendency of LLMs to weight information differently based on its position in the prompt - affects not only the LLM's capability to capitalize on relevant passages, but also its susceptibility to distracting passages. Through extensive experiments on three benchmarks, we show how state-of-the-art retrieval pipelines, while attempting to retrieve relevant passages, systematically bring highly distracting ones to the top ranks, with over 60% of queries containing at least one highly distracting passage among the top-10 retrieved passages. As a result, the impact of the LLM positional bias, which in controlled settings is often reported as very prominent by related works, is actually marginal in real scenarios since both relevant and distracting passages are, in turn, penalized. Indeed, our findings reveal that sophisticated strategies that attempt to rearrange the passages based on LLM positional preferences do not perform better than random shuffling.

David Carmel, Simone Filice, Guy Horowitz et al.

With Retrieval Augmented Generation (RAG) becoming more and more prominent in generative AI solutions, there is an emerging need for systematically evaluating their effectiveness. We introduce the LiveRAG benchmark, a publicly available dataset of 895 synthetic questions and answers designed to support systematic evaluation of RAG-based Q&A systems. This synthetic benchmark is derived from the one used during the SIGIR'2025 LiveRAG Challenge, where competitors were evaluated under strict time constraints. It is augmented with information that was not made available to competitors during the Challenge, such as the ground-truth answers, together with their associated supporting claims which were used for evaluating competitors' answers. In addition, each question is associated with estimated difficulty and discriminability scores, derived from applying an Item Response Theory model to competitors' responses. Our analysis highlights the benchmark's questions diversity, the wide range of their difficulty levels, and their usefulness in differentiating between system capabilities. The LiveRAG benchmark will hopefully help the community advance RAG research, conduct systematic evaluation, and develop more robust Q&A systems.

Giovanni Trappolini, Florin Cuconasu, Simone Filice et al.

Traditional Information Retrieval (IR) metrics, such as nDCG, MAP, and MRR, assume that human users sequentially examine documents with diminishing attention to lower ranks. This assumption breaks down in Retrieval Augmented Generation (RAG) systems, where search results are consumed by Large Language Models (LLMs), which, unlike humans, process all retrieved documents as a whole rather than sequentially. Additionally, traditional IR metrics do not account for related but irrelevant documents that actively degrade generation quality, rather than merely being ignored. Due to these two major misalignments, namely human vs. machine position discount and human relevance vs. machine utility, classical IR metrics do not accurately predict RAG performance. We introduce a utility-based annotation schema that quantifies both the positive contribution of relevant passages and the negative impact of distracting ones. Building on this foundation, we propose UDCG (Utility and Distraction-aware Cumulative Gain), a metric using an LLM-oriented positional discount to directly optimize the correlation with the end-to-end answer accuracy. Experiments on five datasets and six LLMs demonstrate that UDCG improves correlation by up to 36% compared to traditional metrics. Our work provides a critical step toward aligning IR evaluation with LLM consumers and enables more reliable assessment of RAG components

Florin Cuconasu, Giovanni Trappolini, Federico Siciliano et al.

Retrieval-Augmented Generation (RAG) has recently emerged as a method to extend beyond the pre-trained knowledge of Large Language Models by augmenting the original prompt with relevant passages or documents retrieved by an Information Retrieval (IR) system. RAG has become increasingly important for Generative AI solutions, especially in enterprise settings or in any domain in which knowledge is constantly refreshed and cannot be memorized in the LLM. We argue here that the retrieval component of RAG systems, be it dense or sparse, deserves increased attention from the research community, and accordingly, we conduct the first comprehensive and systematic examination of the retrieval strategy of RAG systems. We focus, in particular, on the type of passages IR systems within a RAG solution should retrieve. Our analysis considers multiple factors, such as the relevance of the passages included in the prompt context, their position, and their number. One counter-intuitive finding of this work is that the retriever's highest-scoring documents that are not directly relevant to the query (e.g., do not contain the answer) negatively impact the effectiveness of the LLM. Even more surprising, we discovered that adding random documents in the prompt improves the LLM accuracy by up to 35%. These results highlight the need to investigate the appropriate strategies when integrating retrieval with LLMs, thereby laying the groundwork for future research in this area.

Shafiq Joty, Alberto Barrón-Cedeño, Giovanni Da San Martino et al.

Community question answering, a recent evolution of question answering in the Web context, allows a user to quickly consult the opinion of a number of people on a particular topic, thus taking advantage of the wisdom of the crowd. Here we try to help the user by deciding automatically which answers are good and which are bad for a given question. In particular, we focus on exploiting the output structure at the thread level in order to make more consistent global decisions. More specifically, we exploit the relations between pairs of comments at any distance in the thread, which we incorporate in a graph-cut and in an ILP frameworks. We evaluated our approach on the benchmark dataset of SemEval-2015 Task 3. Results improved over the state of the art, confirming the importance of using thread level information.