Teng Ye

Matthew O. Jackson, Qiaozhu Me, Stephanie W. Wang et al.

We outline a foundation for a new field of ``AI Behavioral Science,'' covering three perspectives. First, as AI becomes ubiquitous and is increasingly proprietary and opaque, it becomes vital to develop techniques for assessing AI behavior. We outline how tools developed to assess people's behaviors by social scientists can be used to assess and infer AI's behaviors biases, tendencies, and heuristics. Second, we also discuss how AI can change the ways in which we learn about human behavior. Beyond its computational power, AI offers new techniques for simulating, inferring, and predicting human behaviors that we outline and discuss. Third, as humans and AI are interacting in increasingly complex and intertwined systems, we need to understand the implications for the resulting economic and political outcomes. We outline issues that are increasingly pressing concerning the future of human-AI interactions and potential changes and disruptions that can ensue.

Teng Ye, Jingnan Zheng, Junhui Jin et al.

While small businesses are increasingly turning to online crowdfunding platforms for essential funding, over 40% of these campaigns may fail to raise any money, especially those from low socio-economic areas. We utilize the latest advancements in AI technology to identify crucial factors that influence the success of crowdfunding campaigns and to improve their fundraising outcomes by strategically optimizing these factors. Our best-performing machine learning model accurately predicts the fundraising outcomes of 81.0% of campaigns, primarily based on their textual descriptions. Interpreting the machine learning model allows us to provide actionable suggestions on improving the textual description before launching a campaign. We demonstrate that by augmenting just three aspects of the narrative using a large language model, a campaign becomes more preferable to 83% human evaluators, and its likelihood of securing financial support increases by 11.9%. Our research uncovers the effective strategies for crafting descriptions for small business fundraising campaigns and opens up a new realm in integrating large language models into crowdfunding methodologies.

Teng Ye, Wei Ai, Lingyu Zhang et al.

Millions of drivers worldwide have enjoyed financial benefits and work schedule flexibility through a ride-sharing economy, but meanwhile they have suffered from the lack of a sense of identity and career achievement. Equipped with social identity and contest theories, financially incentivized team competitions have been an effective instrument to increase drivers' productivity, job satisfaction, and retention, and to improve revenue over cost for ride-sharing platforms. While these competitions are overall effective, the decisive factors behind the treatment effects and how they affect the outcomes of individual drivers have been largely mysterious. In this study, we analyze data collected from more than 500 large-scale team competitions organized by a leading ride-sharing platform, building machine learning models to predict individual treatment effects. Through a careful investigation of features and predictors, we are able to reduce out-sample prediction error by more than 24%. Through interpreting the best-performing models, we discover many novel and actionable insights regarding how to optimize the design and the execution of team competitions on ride-sharing platforms. A simulated analysis demonstrates that by simply changing a few contest design options, the average treatment effect of a real competition is expected to increase by as much as 26%. Our procedure and findings shed light on how to analyze and optimize large-scale online field experiments in general.