Xiao Yang

Sahas Dendukuri, Pooja Chitkara, Joel Ruben Antony Moniz et al.

Entity tags in human-machine dialog are integral to natural language understanding (NLU) tasks in conversational assistants. However, current systems struggle to accurately parse spoken queries with the typical use of text input alone, and often fail to understand the user intent. Previous work in linguistics has identified a cross-language tendency for longer speech pauses surrounding nouns as compared to verbs. We demonstrate that the linguistic observation on pauses can be used to improve accuracy in machine-learnt language understanding tasks. Analysis of pauses in French and English utterances from a commercial voice assistant shows the statistically significant difference in pause duration around multi-token entity span boundaries compared to within entity spans. Additionally, in contrast to text-based NLU, we apply pause duration to enrich contextual embeddings to improve shallow parsing of entities. Results show that our proposed novel embeddings improve the relative error rate by up to 8% consistently across three domains for French, without any added annotation or alignment costs to the parser.

Xiao Yang, Craig Macdonald, Iadh Ounis

Word embeddings and convolutional neural networks (CNN) have attracted extensive attention in various classification tasks for Twitter, e.g. sentiment classification. However, the effect of the configuration used to train and generate the word embeddings on the classification performance has not been studied in the existing literature. In this paper, using a Twitter election classification task that aims to detect election-related tweets, we investigate the impact of the background dataset used to train the embedding models, the context window size and the dimensionality of word embeddings on the classification performance. By comparing the classification results of two word embedding models, which are trained using different background corpora (e.g. Wikipedia articles and Twitter microposts), we show that the background data type should align with the Twitter classification dataset to achieve a better performance. Moreover, by evaluating the results of word embeddings models trained using various context window sizes and dimensionalities, we found that large context window and dimension sizes are preferable to improve the performance. Our experimental results also show that using word embeddings and CNN leads to statistically significant improvements over various baselines such as random, SVM with TF-IDF and SVM with word embeddings.