Xiaobin Wang

Tianyu Yu, Chengyue Jiang, Chao Lou et al.

Large language models (LLMs) have shown impressive ability for open-domain NLP tasks. However, LLMs are sometimes too footloose for natural language understanding (NLU) tasks which always have restricted output and input format. Their performances on NLU tasks are highly related to prompts or demonstrations and are shown to be poor at performing several representative NLU tasks, such as event extraction and entity typing. To this end, we present SeqGPT, a bilingual (i.e., English and Chinese) open-source autoregressive model specially enhanced for open-domain natural language understanding. We express all NLU tasks with two atomic tasks, which define fixed instructions to restrict the input and output format but still ``open'' for arbitrarily varied label sets. The model is first instruction-tuned with extremely fine-grained labeled data synthesized by ChatGPT and then further fine-tuned by 233 different atomic tasks from 152 datasets across various domains. The experimental results show that SeqGPT has decent classification and extraction ability, and is capable of performing language understanding tasks on unseen domains. We also conduct empirical studies on the scaling of data and model size as well as on the transfer across tasks. Our model is accessible at https://github.com/Alibaba-NLP/SeqGPT.

Yangning Li, Shirong Ma, Xiaobin Wang et al.

Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose significant challenges to general LLMs. An LLM tailored specifically for E-commerce scenarios, possessing robust cross-dataset/task generalization capabilities, is a pressing necessity. To solve this issue, in this work, we proposed the first e-commerce instruction dataset EcomInstruct, with a total of 2.5 million instruction data. EcomInstruct scales up the data size and task diversity by constructing atomic tasks with E-commerce basic data types, such as product information, user reviews. Atomic tasks are defined as intermediate tasks implicitly involved in solving a final task, which we also call Chain-of-Task tasks. We developed EcomGPT with different parameter scales by training the backbone model BLOOMZ with the EcomInstruct. Benefiting from the fundamental semantic understanding capabilities acquired from the Chain-of-Task tasks, EcomGPT exhibits excellent zero-shot generalization capabilities. Extensive experiments and human evaluations demonstrate that EcomGPT outperforms ChatGPT in term of cross-dataset/task generalization on E-commerce tasks.

Chengyue Jiang, Wenyang Hui, Yong Jiang et al.

Ultra-fine entity typing (UFET) predicts extremely free-formed types (e.g., president, politician) of a given entity mention (e.g., Joe Biden) in context. State-of-the-art (SOTA) methods use the cross-encoder (CE) based architecture. CE concatenates the mention (and its context) with each type and feeds the pairs into a pretrained language model (PLM) to score their relevance. It brings deeper interaction between mention and types to reach better performance but has to perform N (type set size) forward passes to infer types of a single mention. CE is therefore very slow in inference when the type set is large (e.g., N = 10k for UFET). To this end, we propose to perform entity typing in a recall-expand-filter manner. The recall and expand stages prune the large type set and generate K (K is typically less than 256) most relevant type candidates for each mention. At the filter stage, we use a novel model called MCCE to concurrently encode and score these K candidates in only one forward pass to obtain the final type prediction. We investigate different variants of MCCE and extensive experiments show that MCCE under our paradigm reaches SOTA performance on ultra-fine entity typing and is thousands of times faster than the cross-encoder. We also found MCCE is very effective in fine-grained (130 types) and coarse-grained (9 types) entity typing. Our code is available at \url{https://github.com/modelscope/AdaSeq/tree/master/examples/MCCE}.

Xiang Wei, Xingyu Cui, Ning Cheng et al.

Zero-shot information extraction (IE) aims to build IE systems from the unannotated text. It is challenging due to involving little human intervention. Challenging but worthwhile, zero-shot IE reduces the time and effort that data labeling takes. Recent efforts on large language models (LLMs, e.g., GPT-3, ChatGPT) show promising performance on zero-shot settings, thus inspiring us to explore prompt-based methods. In this work, we ask whether strong IE models can be constructed by directly prompting LLMs. Specifically, we transform the zero-shot IE task into a multi-turn question-answering problem with a two-stage framework (ChatIE). With the power of ChatGPT, we extensively evaluate our framework on three IE tasks: entity-relation triple extract, named entity recognition, and event extraction. Empirical results on six datasets across two languages show that ChatIE achieves impressive performance and even surpasses some full-shot models on several datasets (e.g., NYT11-HRL). We believe that our work could shed light on building IE models with limited resources.

Xinyu Wang, Yongliang Shen, Jiong Cai et al.

The MultiCoNER shared task aims at detecting semantically ambiguous and complex named entities in short and low-context settings for multiple languages. The lack of contexts makes the recognition of ambiguous named entities challenging. To alleviate this issue, our team DAMO-NLP proposes a knowledge-based system, where we build a multilingual knowledge base based on Wikipedia to provide related context information to the named entity recognition (NER) model. Given an input sentence, our system effectively retrieves related contexts from the knowledge base. The original input sentences are then augmented with such context information, allowing significantly better contextualized token representations to be captured. Our system wins 10 out of 13 tracks in the MultiCoNER shared task.

Xin Zhang, Guangwei Xu, Yueheng Sun et al.

Recent works of opinion expression identification (OEI) rely heavily on the quality and scale of the manually-constructed training corpus, which could be extremely difficult to satisfy. Crowdsourcing is one practical solution for this problem, aiming to create a large-scale but quality-unguaranteed corpus. In this work, we investigate Chinese OEI with extremely-noisy crowdsourcing annotations, constructing a dataset at a very low cost. Following zhang et al. (2021), we train the annotator-adapter model by regarding all annotations as gold-standard in terms of crowd annotators, and test the model by using a synthetic expert, which is a mixture of all annotators. As this annotator-mixture for testing is never modeled explicitly in the training phase, we propose to generate synthetic training samples by a pertinent mixup strategy to make the training and testing highly consistent. The simulation experiments on our constructed dataset show that crowdsourcing is highly promising for OEI, and our proposed annotator-mixup can further enhance the crowdsourcing modeling.

Xin Zhang, Yong Jiang, Xiaobin Wang et al.

Successful Machine Learning based Named Entity Recognition models could fail on texts from some special domains, for instance, Chinese addresses and e-commerce titles, where requires adequate background knowledge. Such texts are also difficult for human annotators. In fact, we can obtain some potentially helpful information from correlated texts, which have some common entities, to help the text understanding. Then, one can easily reason out the correct answer by referencing correlated samples. In this paper, we suggest enhancing NER models with correlated samples. We draw correlated samples by the sparse BM25 retriever from large-scale in-domain unlabeled data. To explicitly simulate the human reasoning process, we perform a training-free entity type calibrating by majority voting. To capture correlation features in the training stage, we suggest to model correlated samples by the transformer-based multi-instance cross-encoder. Empirical results on datasets of the above two domains show the efficacy of our methods.

Peng Wang, Xiaobin Wang, Chao Lou et al.

In-context learning (ICL) is a few-shot learning paradigm that involves learning mappings through input-output pairs and appropriately applying them to new instances. Despite the remarkable ICL capabilities demonstrated by Large Language Models (LLMs), existing works are highly dependent on large-scale labeled support sets, not always feasible in practical scenarios. To refine this approach, we focus primarily on an innovative selective annotation mechanism, which precedes the standard demonstration retrieval. We introduce the Language Model-based Determinant Point Process (LM-DPP) that simultaneously considers the uncertainty and diversity of unlabeled instances for optimal selection. Consequently, this yields a subset for annotation that strikes a trade-off between the two factors. We apply LM-DPP to various language models, including GPT-J, LlaMA, and GPT-3. Experimental results on 9 NLU and 2 Generation datasets demonstrate that LM-DPP can effectively select canonical examples. Further analysis reveals that LLMs benefit most significantly from subsets that are both low uncertainty and high diversity.

Shen Huang, Yuchen Zhai, Xinwei Long et al.

Speech Entity Linking aims to recognize and disambiguate named entities in spoken languages. Conventional methods suffer gravely from the unfettered speech styles and the noisy transcripts generated by ASR systems. In this paper, we propose a novel approach called Knowledge Enhanced Named Entity Recognition (KENER), which focuses on improving robustness through painlessly incorporating proper knowledge in the entity recognition stage and thus improving the overall performance of entity linking. KENER first retrieves candidate entities for a sentence without mentions, and then utilizes the entity descriptions as extra information to help recognize mentions. The candidate entities retrieved by a dense retrieval module are especially useful when the input is short or noisy. Moreover, we investigate various data sampling strategies and design effective loss functions, in order to improve the quality of retrieved entities in both recognition and disambiguation stages. Lastly, a linking with filtering module is applied as the final safeguard, making it possible to filter out wrongly-recognized mentions. Our system achieves 1st place in Track 1 and 2nd place in Track 2 of NLPCC-2022 Shared Task 2.

Jingheng Ye, Yong Jiang, Xiaobin Wang et al.

This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored product searching by asking clarification questions. To address this task, we propose ProductAgent, a conversational information seeking agent equipped with abilities of strategic clarification question generation and dynamic product retrieval. Specifically, we develop the agent with strategies for product feature summarization, query generation, and product retrieval. Furthermore, we propose the benchmark called PROCLARE to evaluate the agent's performance both automatically and qualitatively with the aid of a LLM-driven user simulator. Experiments show that ProductAgent interacts positively with the user and enhances retrieval performance with increasing dialogue turns, where user demands become gradually more explicit and detailed. All the source codes will be released after the review anonymity period.

Runnan Fang, Xiaobin Wang, Yuan Liang et al.

In the interaction between agents and their environments, agents expand their capabilities by planning and executing actions. However, LLM-based agents face substantial challenges when deployed in novel environments or required to navigate unconventional action spaces. To empower agents to autonomously explore environments, optimize workflows, and enhance their understanding of actions, we propose SynWorld, a framework that allows agents to synthesize possible scenarios with multi-step action invocation within the action space and perform Monte Carlo Tree Search (MCTS) exploration to effectively refine their action knowledge in the current environment. Our experiments demonstrate that SynWorld is an effective and general approach to learning action knowledge in new environments. Code is available at https://github.com/zjunlp/SynWorld.

Shuofei Qiao, Zhisong Qiu, Baochang Ren et al.

Large Language Models (LLMs) have achieved considerable performance across various agentic planning tasks. However, traditional agent planning approaches adopt a "flood irrigation" methodology that indiscriminately injects gold trajectories, external feedback, and domain knowledge into agent models. This practice overlooks the fundamental human cognitive principle of situational self-awareness during decision-making-the ability to dynamically assess situational demands and strategically employ resources during decision-making. We propose agentic knowledgeable self-awareness to address this gap, a novel paradigm enabling LLM-based agents to autonomously regulate knowledge utilization. Specifically, we propose KnowSelf, a data-centric approach that applies agents with knowledgeable self-awareness like humans. Concretely, we devise a heuristic situation judgement criterion to mark special tokens on the agent's self-explored trajectories for collecting training data. Through a two-stage training process, the agent model can switch between different situations by generating specific special tokens, achieving optimal planning effects with minimal costs. Our experiments demonstrate that KnowSelf can outperform various strong baselines on different tasks and models with minimal use of external knowledge. Code is available at https://github.com/zjunlp/KnowSelf.

Ziyang Chen, Xiaobin Wang, Yong Jiang et al.

Question Answering (QA) systems face challenges in handling complex questions that require multi-domain knowledge synthesis. The naive RAG models, although effective in information retrieval, struggle with complex questions that require comprehensive and in-depth answers. The pioneering task is defined as explanatory answer generation, which entails handling identified challenges such as the requirement for comprehensive information and logical coherence within the generated context. To address these issues, we refer to systematic thinking theory and propose SynthRAG, an innovative framework designed to enhance QA performance. SynthRAG improves on conventional models by employing adaptive outlines for dynamic content structuring, generating systematic information to ensure detailed coverage, and producing customized answers tailored to specific user inquiries. This structured approach guarantees logical coherence and thorough integration of information, yielding responses that are both insightful and methodically organized. Empirical evaluations underscore SynthRAG's effectiveness, demonstrating its superiority in handling complex questions, overcoming the limitations of naive RAG models, and significantly improving answer quality and depth. Furthermore, an online deployment on the Zhihu platform revealed that SynthRAG's answers achieved notable user engagement, with each response averaging 5.73 upvotes and surpassing the performance of 79.8% of human contributors, highlighting the practical relevance and impact of the proposed framework. Our code is available at https://github.com/czy1999/SynthRAG .

Runnan Fang, Shihao Cai, Baixuan Li et al.

Advanced agentic intelligence is a prerequisite for deploying Large Language Models in practical, real-world applications. Diverse real-world APIs demand precise, robust function-calling intelligence, which needs agents to develop these capabilities through interaction in varied environments. The breadth of function-calling competence is closely tied to the diversity of environments in which agents are trained. In this work, we scale up environments as a step towards advancing general agentic intelligence. This gives rise to two central challenges: (i) how to scale environments in a principled manner, and (ii) how to effectively train agentic capabilities from experiences derived through interactions with these environments. To address these, we design a scalable framework that automatically constructs heterogeneous environments that are fully simulated, systematically broadening the space of function-calling scenarios. We further adapt a two-phase agent fine-tuning strategy: first endowing agents with fundamental agentic capabilities, then specializing them for domain-specific contexts. Extensive experiments on agentic benchmarks, tau-bench, tau2-Bench, and ACEBench, demonstrate that our trained model, AgentScaler, significantly enhances the function-calling capability of models.

Shirong Ma, Shen Huang, Shulin Huang et al.

Large Language Models (LLMs) pre-trained on massive corpora have exhibited remarkable performance on various NLP tasks. However, applying these models to specific domains still poses significant challenges, such as lack of domain knowledge, limited capacity to leverage domain knowledge and inadequate adaptation to domain-specific data formats. Considering the exorbitant cost of training LLMs from scratch and the scarcity of annotated data within particular domains, in this work, we focus on domain-specific continual pre-training of LLMs using E-commerce domain as an exemplar. Specifically, we explore the impact of continual pre-training on LLMs employing unlabeled general and E-commercial corpora. Furthermore, we design a mixing strategy among different data sources to better leverage E-commercial semi-structured data. We construct multiple tasks to assess LLMs' few-shot In-context Learning ability and their zero-shot performance after instruction tuning in E-commerce domain. Experimental results demonstrate the effectiveness of continual pre-training of E-commerce LLMs and the efficacy of our devised data mixing strategy.