Chan Young Park

Sachin Kumar, Chan Young Park, Yulia Tsvetkov · cmu

Language model (LM) prompting--a popular paradigm for solving NLP tasks--has been shown to be susceptible to miscalibration and brittleness to slight prompt variations, caused by its discriminative prompting approach, i.e., predicting the label given the input. To address these issues, we propose Gen-Z--a generative prompting framework for zero-shot text classification. GEN-Z is generative, as it measures the LM likelihood of input text, conditioned on natural language descriptions of labels. The framework is multivariate, as label descriptions allow us to seamlessly integrate additional contextual information about the labels to improve task performance. On various standard classification benchmarks, with six open-source LM families, we show that zero-shot classification with simple contextualization of the data source of the evaluation set consistently outperforms both zero-shot and few-shot baselines while improving robustness to prompt variations. Further, our approach enables personalizing classification in a zero-shot manner by incorporating author, subject, or reader information in the label descriptions.

Chan Young Park, Julia Mendelsohn, Anjalie Field et al. · cmu

NLP research on public opinion manipulation campaigns has primarily focused on detecting overt strategies such as fake news and disinformation. However, information manipulation in the ongoing Russia-Ukraine war exemplifies how governments and media also employ more nuanced strategies. We release a new dataset, VoynaSlov, containing 38M+ posts from Russian media outlets on Twitter and VKontakte, as well as public activity and responses, immediately preceding and during the 2022 Russia-Ukraine war. We apply standard and recently-developed NLP models on VoynaSlov to examine agenda setting, framing, and priming, several strategies underlying information manipulation, and reveal variation across media outlet control, social media platform, and time. Our examination of these media effects and extensive discussion of current approaches' limitations encourage further development of NLP models for understanding information manipulation in emerging crises, as well as other real-world and interdisciplinary tasks.

Yuhan Liu, Shangbin Feng, Xiaochuang Han et al. · cmu

In this work, we take a first step towards designing summarization systems that are faithful to the author's intent, not only the semantic content of the article. Focusing on a case study of preserving political perspectives in news summarization, we find that existing approaches alter the political opinions and stances of news articles in more than 50% of summaries, misrepresenting the intent and perspectives of the news authors. We thus propose P^3SUM, a diffusion model-based summarization approach controlled by political perspective classifiers. In P^3SUM, the political leaning of a generated summary is iteratively evaluated at each decoding step, and any drift from the article's original stance incurs a loss back-propagated to the embedding layers, steering the political stance of the summary at inference time. Extensive experiments on three news summarization datasets demonstrate that P^3SUM outperforms state-of-the-art summarization systems and large language models by up to 13.7% in terms of the success rate of stance preservation, with competitive performance on standard metrics of summarization quality. Our findings present a first analysis of preservation of pragmatic features in summarization, highlight the lacunae in existing summarization models -- that even state-of-the-art models often struggle to preserve author's intents -- and develop new summarization systems that are more faithful to author's perspectives.

Chan Young Park, Shuyue Stella Li, Hayoung Jung et al. · cmu, uw

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and analyze linguistic and stylistic expressions across 13 Reddit communities categorized under gender, politics, science, and finance. Our analysis provides a quantitative foundation showing that even closely related communities exhibit remarkably diverse norms. This diversity supports existing theories and adds a new dimension--community preference--to understanding community interactions. ValueScope not only delineates differing social norms among communities but also effectively traces their evolution and the influence of significant external events like the U.S. presidential elections and the emergence of new sub-communities. The framework thus highlights the pivotal role of social norms in shaping online interactions, presenting a substantial advance in both the theory and application of social norm studies in digital spaces.

Jillian Fisher, Jennifer Neville, Chan Young Park · uw

A common approach to personalization in large language models (LLMs) is to incorporate a subset of the user memory into the prompt at inference time to guide the model's generation. Existing methods select these subsets primarily using similarity between user memory items and input queries, ignoring how features actually affect the model's response distribution. We propose Response-Utility optimization for Memory Selection (RUMS), a novel method that selects user memory items by measuring the mutual information between a subset of memory and the model's outputs, identifying items that reduce response uncertainty and sharpen predictions beyond semantic similarity. We demonstrate that this information-theoretic foundation enables more principled user memory selection that aligns more closely with human selection compared to state-of-the-art methods, and models $400\times$ larger. Additionally, we show that memory items selected using RUMS result in better response quality compared to existing approaches, while having up to $95\%$ reduction in computational cost.

Zishuo Zheng, Vidhisha Balachandran, Chan Young Park et al.

As large language model (LLM) based systems take on high-stakes roles in real-world decision-making, they must reconcile competing instructions from multiple sources (e.g., model developers, users, and tools) within a single prompt context. Thus, enforcing an instruction hierarchy (IH) in LLMs, where higher-level directives override lower-priority requests, is critical for the reliability and controllability of LLMs. In this work, we reframe instruction hierarchy resolution as a reasoning task. Specifically, the model must first "think" about the relationship between a given user prompt and higher-priority (system) instructions before generating a response. To enable this capability via training, we construct VerIH, an instruction hierarchy dataset of constraint-following tasks with verifiable answers. This dataset comprises both aligned and conflicting system-user instructions. We show that lightweight reinforcement learning with VerIH effectively transfers general reasoning capabilities of models to instruction prioritization. Our finetuned models achieve consistent improvements on instruction following and instruction hierarchy benchmarks. This reasoning ability also generalizes to safety-critical settings beyond the training distribution. By treating safety issues as resolving conflicts between adversarial user inputs and predefined higher-priority policies, our trained model enhances robustness against jailbreak and prompt injection attacks. These results demonstrate that reasoning over instruction hierarchies provides a practical path to reliable LLMs, where updates to system prompts yield controllable and robust changes in model behavior.

Shangbin Feng, Taylor Sorensen, Yuhan Liu et al.

While existing alignment paradigms have been integral in developing large language models (LLMs), LLMs often learn an averaged human preference and struggle to model diverse preferences across cultures, demographics, and communities. We propose Modular Pluralism, a modular framework based on multi-LLM collaboration for pluralistic alignment: it "plugs into" a base LLM a pool of smaller but specialized community LMs, where models collaborate in distinct modes to flexibility support three modes of pluralism: Overton, steerable, and distributional. Modular Pluralism is uniquely compatible with black-box LLMs and offers the modular control of adding new community LMs for previously underrepresented communities. We evaluate Modular Pluralism with six tasks and four datasets featuring questions/instructions with value-laden and perspective-informed responses. Extensive experiments demonstrate that Modular Pluralism advances the three pluralism objectives across six black-box and open-source LLMs. Further analysis reveals that LLMs are generally faithful to the inputs from smaller community LLMs, allowing seamless patching by adding a new community LM to better cover previously underrepresented communities.

Yu Ying Chiu, Liwei Jiang, Maria Antoniak et al. · cmu, uw

Frontier large language models (LLMs) are developed by researchers and practitioners with skewed cultural backgrounds and on datasets with skewed sources. However, LLMs' (lack of) multicultural knowledge cannot be effectively assessed with current methods for developing benchmarks. Existing multicultural evaluations primarily rely on expensive and restricted human annotations or potentially outdated internet resources. Thus, they struggle to capture the intricacy, dynamics, and diversity of cultural norms. LLM-generated benchmarks are promising, yet risk propagating the same biases they are meant to measure. To synergize the creativity and expert cultural knowledge of human annotators and the scalability and standardizability of LLM-based automation, we introduce CulturalTeaming, an interactive red-teaming system that leverages human-AI collaboration to build truly challenging evaluation dataset for assessing the multicultural knowledge of LLMs, while improving annotators' capabilities and experiences. Our study reveals that CulturalTeaming's various modes of AI assistance support annotators in creating cultural questions, that modern LLMs fail at, in a gamified manner. Importantly, the increased level of AI assistance (e.g., LLM-generated revision hints) empowers users to create more difficult questions with enhanced perceived creativity of themselves, shedding light on the promises of involving heavier AI assistance in modern evaluation dataset creation procedures. Through a series of 1-hour workshop sessions, we gather CULTURALBENCH-V0.1, a compact yet high-quality evaluation dataset with users' red-teaming attempts, that different families of modern LLMs perform with accuracy ranging from 37.7% to 72.2%, revealing a notable gap in LLMs' multicultural proficiency.

Sachin Kumar, Chan Young Park, Yulia Tsvetkov et al. · cmu

Conventional algorithms for training language models (LMs) with human feedback rely on preferences that are assumed to account for an "average" user, disregarding subjectivity and finer-grained variations. Recent studies have raised concerns that aggregating such diverse and often contradictory human feedback to finetune models results in generic models that generate outputs not preferred by many user groups, as they tend to average out styles and norms. To address this issue, we draw inspiration from recommendation systems and propose ComPO, a method to personalize preference optimization in LMs by contextualizing the probability distribution of model outputs with the preference provider. Focusing on group-level preferences rather than individuals, we collect and release ComPRed, a question answering dataset with community-level preferences from Reddit. This dataset facilitates studying diversity in preferences without incurring privacy concerns associated with individual feedback. Our experiments reveal that conditioning language models on a community identifier (i.e., subreddit name) during preference tuning substantially enhances model performance. Conversely, replacing this context with random subreddit identifiers significantly diminishes performance, highlighting the effectiveness of our approach in tailoring responses to communities' preferences.

Shuyue Stella Li, Melanie Sclar, Hunter Lang et al. · cmu

Personalizing AI systems requires understanding not just what users prefer, but the reasons that underlie those preferences - yet current preference models typically treat human judgment as a black box. We introduce PrefPalette, a framework that decomposes preferences into attribute dimensions and tailors its preference prediction to distinct social community values in a human-interpretable manner. PrefPalette operationalizes a cognitive science principle known as multi-attribute decision making in two ways: (1) a scalable counterfactual attribute synthesis step that involves generating synthetic training data to isolate for individual attribute effects (e.g., formality, humor, cultural values), and (2) attention-based preference modeling that learns how different social communities dynamically weight these attributes. This approach moves beyond aggregate preference modeling to capture the diverse evaluation frameworks that drive human judgment. When evaluated on 45 social communities from the online platform Reddit, PrefPalette outperforms GPT-4o by 46.6% in average prediction accuracy. Beyond raw predictive improvements, PrefPalette also shed light on intuitive, community-specific profiles: scholarly communities prioritize verbosity and stimulation, conflict-oriented communities value sarcasm and directness, and support-based communities emphasize empathy. By modeling the attribute-mediated structure of human judgment, PrefPalette delivers both superior preference modeling and transparent, interpretable insights, and serves as a first step toward more trustworthy, value-aware personalized applications.

Lucille Njoo, Chan Young Park, Octavia Stappart et al.

Empowering language is important in many real-world contexts, from education to workplace dynamics to healthcare. Though language technologies are growing more prevalent in these contexts, empowerment has seldom been studied in NLP, and moreover, it is inherently challenging to operationalize because of its implicit nature. This work builds from linguistic and social psychology literature to explore what characterizes empowering language. We then crowdsource a novel dataset of Reddit posts labeled for empowerment, reasons why these posts are empowering to readers, and the social relationships between posters and readers. Our preliminary analyses show that this dataset, which we call TalkUp, can be used to train language models that capture empowering and disempowering language. More broadly, TalkUp provides an avenue to explore implication, presuppositions, and how social context influences the meaning of language.

Jihyung Moon, Dong-Ho Lee, Hyundong Cho et al.

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35\%.

Shangbin Feng, Chan Young Park, Yuhan Liu et al.

Language models (LMs) are pretrained on diverse data sources, including news, discussion forums, books, and online encyclopedias. A significant portion of this data includes opinions and perspectives which, on one hand, celebrate democracy and diversity of ideas, and on the other hand are inherently socially biased. Our work develops new methods to (1) measure political biases in LMs trained on such corpora, along social and economic axes, and (2) measure the fairness of downstream NLP models trained on top of politically biased LMs. We focus on hate speech and misinformation detection, aiming to empirically quantify the effects of political (social, economic) biases in pretraining data on the fairness of high-stakes social-oriented tasks. Our findings reveal that pretrained LMs do have political leanings that reinforce the polarization present in pretraining corpora, propagating social biases into hate speech predictions and misinformation detectors. We discuss the implications of our findings for NLP research and propose future directions to mitigate unfairness.

Chan Young Park, Julia Mendelsohn, Karthik Radhakrishnan et al.

Online platforms and communities establish their own norms that govern what behavior is acceptable within the community. Substantial effort in NLP has focused on identifying unacceptable behaviors and, recently, on forecasting them before they occur. However, these efforts have largely focused on toxicity as the sole form of community norm violation. Such focus has overlooked the much larger set of rules that moderators enforce. Here, we introduce a new dataset focusing on a more complete spectrum of community norms and their violations in the local conversational and global community contexts. We introduce a series of models that use this data to develop context- and community-sensitive norm violation detection, showing that these changes give high performance.

Anjalie Field, Chan Young Park, Kevin Z. Lin et al.

Social biases on Wikipedia, a widely-read global platform, could greatly influence public opinion. While prior research has examined man/woman gender bias in biography articles, possible influences of other demographic attributes limit conclusions. In this work, we present a methodology for analyzing Wikipedia pages about people that isolates dimensions of interest (e.g., gender), from other attributes (e.g., occupation). Given a target corpus for analysis (e.g.~biographies about women), we present a method for constructing a comparison corpus that matches the target corpus in as many attributes as possible, except the target one. We develop evaluation metrics to measure how well the comparison corpus aligns with the target corpus and then examine how articles about gender and racial minorities (cis. women, non-binary people, transgender women, and transgender men; African American, Asian American, and Hispanic/Latinx American people) differ from other articles. In addition to identifying suspect social biases, our results show that failing to control for covariates can result in different conclusions and veil biases. Our contributions include methodology that facilitates further analyses of bias in Wikipedia articles, findings that can aid Wikipedia editors in reducing biases, and a framework and evaluation metrics to guide future work in this area.

Chan Young Park, Xinru Yan, Anjalie Field et al.

Specific lexical choices in narrative text reflect both the writer's attitudes towards people in the narrative and influence the audience's reactions. Prior work has examined descriptions of people in English using contextual affective analysis, a natural language processing (NLP) technique that seeks to analyze how people are portrayed along dimensions of power, agency, and sentiment. Our work presents an extension of this methodology to multilingual settings, which is enabled by a new corpus that we collect and a new multilingual model. We additionally show how word connotations differ across languages and cultures, highlighting the difficulty of generalizing existing English datasets and methods. We then demonstrate the usefulness of our method by analyzing Wikipedia biography pages of members of the LGBT community across three languages: English, Russian, and Spanish. Our results show systematic differences in how the LGBT community is portrayed across languages, surfacing cultural differences in narratives and signs of social biases. Practically, this model can be used to identify Wikipedia articles for further manual analysis -- articles that might contain content gaps or an imbalanced representation of particular social groups.

Hwijeen Ahn, Jimin Sun, Chan Young Park et al.

This paper describes our approach to the task of identifying offensive languages in a multilingual setting. We investigate two data augmentation strategies: using additional semi-supervised labels with different thresholds and cross-lingual transfer with data selection. Leveraging the semi-supervised dataset resulted in performance improvements compared to the baseline trained solely with the manually-annotated dataset. We propose a new metric, Translation Embedding Distance, to measure the transferability of instances for cross-lingual data selection. We also introduce various preprocessing steps tailored for social media text along with methods to fine-tune the pre-trained multilingual BERT (mBERT) for offensive language identification. Our multilingual systems achieved competitive results in Greek, Danish, and Turkish at OffensEval 2020.

Jimin Sun, Hwijeen Ahn, Chan Young Park et al.

Much work in cross-lingual transfer learning explored how to select better transfer languages for multilingual tasks, primarily focusing on typological and genealogical similarities between languages. We hypothesize that these measures of linguistic proximity are not enough when working with pragmatically-motivated tasks, such as sentiment analysis. As an alternative, we introduce three linguistic features that capture cross-cultural similarities that manifest in linguistic patterns and quantify distinct aspects of language pragmatics: language context-level, figurative language, and the lexification of emotion concepts. Our analyses show that the proposed pragmatic features do capture cross-cultural similarities and align well with existing work in sociolinguistics and linguistic anthropology. We further corroborate the effectiveness of pragmatically-driven transfer in the downstream task of choosing transfer languages for cross-lingual sentiment analysis.