Rishav Hada, Varun Gumma, Adrian de Wynter et al. · microsoft-research
Large Language Models (LLMs) excel in various Natural Language Processing (NLP) tasks, yet their evaluation, particularly in languages beyond the top $20$, remains inadequate due to existing benchmarks and metrics limitations. Employing LLMs as evaluators to rank or score other models' outputs emerges as a viable solution, addressing the constraints tied to human annotators and established benchmarks. In this study, we explore the potential of LLM-based evaluators, specifically GPT-4 in enhancing multilingual evaluation by calibrating them against $20$K human judgments across three text-generation tasks, five metrics, and eight languages. Our analysis reveals a bias in GPT4-based evaluators towards higher scores, underscoring the necessity of calibration with native speaker judgments, especially in low-resource and non-Latin script languages, to ensure accurate evaluation of LLM performance across diverse languages.