Zhangdie Yuan

Zhangdie Yuan, Songbo Hu, Ivan Vulić et al. · cambridge

Acquiring factual knowledge with Pretrained Language Models (PLMs) has attracted increasing attention, showing promising performance in many knowledge-intensive tasks. Their good performance has led the community to believe that the models do possess a modicum of reasoning competence rather than merely memorising the knowledge. In this paper, we conduct a comprehensive evaluation of the learnable deductive (also known as explicit) reasoning capability of PLMs. Through a series of controlled experiments, we posit two main findings. (i) PLMs inadequately generalise learned logic rules and perform inconsistently against simple adversarial surface form edits. (ii) While the deductive reasoning fine-tuning of PLMs does improve their performance on reasoning over unseen knowledge facts, it results in catastrophically forgetting the previously learnt knowledge. Our main results suggest that PLMs cannot yet perform reliable deductive reasoning, demonstrating the importance of controlled examinations and probing of PLMs' reasoning abilities; we reach beyond (misleading) task performance, revealing that PLMs are still far from human-level reasoning capabilities, even for simple deductive tasks.

Songbo Hu, Xiaobin Wang, Zhangdie Yuan et al. · cambridge

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models (PLMs) and those utilising the zero-shot and in-context learning capabilities of Large Language Models (LLMs). In addition to automatic evaluation, this toolkit features (i) a secure, user-friendly web interface for fine-grained human evaluation at both local utterance level and global dialogue level, and (ii) a microservice-based backend, improving efficiency and scalability. Our evaluations reveal that while PLM fine-tuning leads to higher accuracy and coherence, LLM-based systems excel in producing diverse and likeable responses. However, we also identify significant challenges of LLMs in adherence to task-specific instructions and generating outputs in multiple languages, highlighting areas for future research. We hope this open-sourced toolkit will serve as a valuable resource for researchers aiming to develop and properly evaluate multilingual ToD systems and will lower, currently still high, entry barriers in the field.