Muhammad Imran

Irfan Ullah, Sharifullah Khan, Muhammad Imran et al.

Catastrophic events create uncertain situations for humanitarian organizations locating and providing aid to affected people. Many people turn to social media during disasters for requesting help and/or providing relief to others. However, the majority of social media posts seeking help could not properly be detected and remained concealed because often they are noisy and ill-formed. Existing systems lack in planning an effective strategy for tweet preprocessing and grasping the contexts of tweets. This research, first of all, formally defines request tweets in the context of social networking sites, hereafter rweets, along with their different primary types and sub-types. Our main contributions are the identification and categorization of rweets. For rweet identification, we employ two approaches, namely a rule-based and logistic regression, and show their high precision and F1 scores. The rweets classification into sub-types such as medical, food, and shelter, using logistic regression shows promising results and outperforms existing works. Finally, we introduce an architecture to store intermediate data to accelerate the development process of the machine learning classifiers.

Zijun Long, Richard McCreadie, Muhammad Imran

In times of emergency, crisis response agencies need to quickly and accurately assess the situation on the ground in order to deploy relevant services and resources. However, authorities often have to make decisions based on limited information, as data on affected regions can be scarce until local response services can provide first-hand reports. Fortunately, the widespread availability of smartphones with high-quality cameras has made citizen journalism through social media a valuable source of information for crisis responders. However, analyzing the large volume of images posted by citizens requires more time and effort than is typically available. To address this issue, this paper proposes the use of state-of-the-art deep neural models for automatic image classification/tagging, specifically by adapting transformer-based architectures for crisis image classification (CrisisViT). We leverage the new Incidents1M crisis image dataset to develop a range of new transformer-based image classification models. Through experimentation over the standard Crisis image benchmark dataset, we demonstrate that the CrisisViT models significantly outperform previous approaches in emergency type, image relevance, humanitarian category, and damage severity classification. Additionally, we show that the new Incidents1M dataset can further augment the CrisisViT models resulting in an additional 1.25% absolute accuracy gain.

Ahmed El Fekih Zguir, Ferda Ofli, Muhammad Imran

Natural disasters often result in a surge of social media activity, including requests for assistance, offers of help, sentiments, and general updates. To enable humanitarian organizations to respond more efficiently, we propose a fine-grained hierarchical taxonomy to systematically organize crisis-related information about requests and offers into three critical dimensions: supplies, emergency personnel, and actions. Leveraging the capabilities of Large Language Models (LLMs), we introduce Query-Specific Few-shot Learning (QSF Learning) that retrieves class-specific labeled examples from an embedding database to enhance the model's performance in detecting and classifying posts. Beyond classification, we assess the actionability of messages to prioritize posts requiring immediate attention. Extensive experiments demonstrate that our approach outperforms baseline prompting strategies, effectively identifying and prioritizing actionable requests and offers.

Benjamin Kellenberger, John E. Vargas-Muñoz, Devis Tuia et al.

Humanitarian actions require accurate information to efficiently delegate support operations. Such information can be maps of building footprints, building functions, and population densities. While the access to this information is comparably easy in industrialized countries thanks to reliable census data and national geo-data infrastructures, this is not the case for developing countries, where that data is often incomplete or outdated. Building maps derived from remote sensing images may partially remedy this challenge in such countries, but are not always accurate due to different landscape configurations and lack of validation data. Even when they exist, building footprint layers usually do not reveal more fine-grained building properties, such as the number of stories or the building's function (e.g., office, residential, school, etc.). In this project we aim to automate building footprint and function mapping using heterogeneous data sources. In a first step, we intend to delineate buildings from satellite data, using deep learning models for semantic image segmentation. Building functions shall be retrieved by parsing social media data like for instance tweets, as well as ground-based imagery, to automatically identify different buildings functions and retrieve further information such as the number of building stories. Building maps augmented with those additional attributes make it possible to derive more accurate population density maps, needed to support the targeted provision of humanitarian aid.

Firoj Alam, Tanvirul Alam, Muhammad Imran et al.

Images shared on social media help crisis managers gain situational awareness and assess incurred damages, among other response tasks. As the volume and velocity of such content are typically high, real-time image classification has become an urgent need for a faster disaster response. Recent advances in computer vision and deep neural networks have enabled the development of models for real-time image classification for a number of tasks, including detecting crisis incidents, filtering irrelevant images, classifying images into specific humanitarian categories, and assessing the severity of the damage. To develop robust real-time models, it is necessary to understand the capability of the publicly available pre-trained models for these tasks, which remains to be under-explored in the crisis informatics literature. In this study, we address such limitations by investigating ten different network architectures for four different tasks using the largest publicly available datasets for these tasks. We also explore various data augmentation strategies, semi-supervised techniques, and a multitask learning setup. In our extensive experiments, we achieve promising results.

Ethan Weber, Nuria Marzo, Dim P. Papadopoulos et al.

Responding to natural disasters, such as earthquakes, floods, and wildfires, is a laborious task performed by on-the-ground emergency responders and analysts. Social media has emerged as a low-latency data source to quickly understand disaster situations. While most studies on social media are limited to text, images offer more information for understanding disaster and incident scenes. However, no large-scale image datasets for incident detection exists. In this work, we present the Incidents Dataset, which contains 446,684 images annotated by humans that cover 43 incidents across a variety of scenes. We employ a baseline classification model that mitigates false-positive errors and we perform image filtering experiments on millions of social media images from Flickr and Twitter. Through these experiments, we show how the Incidents Dataset can be used to detect images with incidents in the wild. Code, data, and models are available online at http://incidentsdataset.csail.mit.edu.

Umair Qazi, Muhammad Imran, Ferda Ofli

The past several years have witnessed a huge surge in the use of social media platforms during mass convergence events such as health emergencies, natural or human-induced disasters. These non-traditional data sources are becoming vital for disease forecasts and surveillance when preparing for epidemic and pandemic outbreaks. In this paper, we present GeoCoV19, a large-scale Twitter dataset containing more than 524 million multilingual tweets posted over a period of 90 days since February 1, 2020. Moreover, we employ a gazetteer-based approach to infer the geolocation of tweets. We postulate that this large-scale, multilingual, geolocated social media data can empower the research communities to evaluate how societies are collectively coping with this unprecedented global crisis as well as to develop computational methods to address challenges such as identifying fake news, understanding communities' knowledge gaps, building disease forecast and surveillance models, among others.

Ferda Ofli, Firoj Alam, Muhammad Imran

Multimedia content in social media platforms provides significant information during disaster events. The types of information shared include reports of injured or deceased people, infrastructure damage, and missing or found people, among others. Although many studies have shown the usefulness of both text and image content for disaster response purposes, the research has been mostly focused on analyzing only the text modality in the past. In this paper, we propose to use both text and image modalities of social media data to learn a joint representation using state-of-the-art deep learning techniques. Specifically, we utilize convolutional neural networks to define a multimodal deep learning architecture with a modality-agnostic shared representation. Extensive experiments on real-world disaster datasets show that the proposed multimodal architecture yields better performance than models trained using a single modality (e.g., either text or image).

Muhammad Imran, Firoj Alam, Umair Qazi et al.

Rapid damage assessment is one of the core tasks that response organizations perform at the onset of a disaster to understand the scale of damage to infrastructures such as roads, bridges, and buildings. This work analyzes the usefulness of social media imagery content to perform rapid damage assessment during a real-world disaster. An automatic image processing system, which was activated in collaboration with a volunteer response organization, processed ~280K images to understand the extent of damage caused by the disaster. The system achieved an accuracy of 76% computed based on the feedback received from the domain experts who analyzed ~29K system-processed images during the disaster. An extensive error analysis reveals several insights and challenges faced by the system, which are vital for the research community to advance this line of research.

Xukun Li, Huaiyu Zhang, Doina Caragea et al.

Traditional post-disaster assessment of damage heavily relies on expensive GIS data, especially remote sensing image data. In recent years, social media has become a rich source of disaster information that may be useful in assessing damage at a lower cost. Such information includes text (e.g., tweets) or images posted by eyewitnesses of a disaster. Most of the existing research explores the use of text in identifying situational awareness information useful for disaster response teams. The use of social media images to assess disaster damage is limited. In this paper, we propose a novel approach, based on convolutional neural networks and class activation maps, to locate damage in a disaster image and to quantify the degree of the damage. Our proposed approach enables the use of social network images for post-disaster damage assessment and provides an inexpensive and feasible alternative to the more expensive GIS approach.

Firoj Alam, Shafiq Joty, Muhammad Imran

During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts. However, the scarcity of labeled data in the early hours of a crisis hinders machine learning tasks thus delays crisis response. In this work, we propose to use an inductive semi-supervised technique to utilize unlabeled data, which is often abundant at the onset of a crisis event, along with fewer labeled data. Specif- ically, we adopt a graph-based deep learning framework to learn an inductive semi-supervised model. We use two real-world crisis datasets from Twitter to evaluate the proposed approach. Our results show significant improvements using unlabeled data as compared to only using labeled data.

Dat Tien Nguyen, Firoj Alam, Ferda Ofli et al.

The extensive use of social media platforms, especially during disasters, creates unique opportunities for humanitarian organizations to gain situational awareness and launch relief operations accordingly. In addition to the textual content, people post overwhelming amounts of imagery data on social networks within minutes of a disaster hit. Studies point to the importance of this online imagery content for emergency response. Despite recent advances in the computer vision field, automatic processing of the crisis-related social media imagery data remains a challenging task. It is because a majority of which consists of redundant and irrelevant content. In this paper, we present an image processing pipeline that comprises de-duplication and relevancy filtering mechanisms to collect and filter social media image content in real-time during a crisis event. Results obtained from extensive experiments on real-world crisis datasets demonstrate the significance of the proposed pipeline for optimal utilization of both human and machine computing resources.

Koustav Rudra, Siddhartha Banerjee, Niloy Ganguly et al.

The use of microblogging platforms such as Twitter during crises has become widespread. More importantly, information disseminated by affected people contains useful information like reports of missing and found people, requests for urgent needs etc. For rapid crisis response, humanitarian organizations look for situational awareness information to understand and assess the severity of the crisis. In this paper, we present a novel framework (i) to generate abstractive summaries useful for situational awareness, and (ii) to capture sub-topics and present a short informative summary for each of these topics. A summary is generated using a two stage framework that first extracts a set of important tweets from the whole set of information through an Integer-linear programming (ILP) based optimization technique and then follows a word graph and concept event based abstractive summarization technique to produce the final summary. High accuracies obtained for all the tasks show the effectiveness of the proposed framework.

Dat Tien Nguyen, Shafiq Joty, Muhammad Imran et al.

During natural or man-made disasters, humanitarian response organizations look for useful information to support their decision-making processes. Social media platforms such as Twitter have been considered as a vital source of useful information for disaster response and management. Despite advances in natural language processing techniques, processing short and informal Twitter messages is a challenging task. In this paper, we propose to use Deep Neural Network (DNN) to address two types of information needs of response organizations: 1) identifying informative tweets and 2) classifying them into topical classes. DNNs use distributed representation of words and learn the representation as well as higher level features automatically for the classification task. We propose a new online algorithm based on stochastic gradient descent to train DNNs in an online fashion during disaster situations. We test our models using a crisis-related real-world Twitter dataset.

Dat Tien Nguyen, Kamela Ali Al Mannai, Shafiq Joty et al.

The role of social media, in particular microblogging platforms such as Twitter, as a conduit for actionable and tactical information during disasters is increasingly acknowledged. However, time-critical analysis of big crisis data on social media streams brings challenges to machine learning techniques, especially the ones that use supervised learning. The Scarcity of labeled data, particularly in the early hours of a crisis, delays the machine learning process. The current state-of-the-art classification methods require a significant amount of labeled data specific to a particular event for training plus a lot of feature engineering to achieve best results. In this work, we introduce neural network based classification methods for binary and multi-class tweet classification task. We show that neural network based models do not require any feature engineering and perform better than state-of-the-art methods. In the early hours of a disaster when no labeled data is available, our proposed method makes the best use of the out-of-event data and achieves good results.

Muhammad Imran, Prasenjit Mitra, Carlos Castillo

Microblogging platforms such as Twitter provide active communication channels during mass convergence and emergency events such as earthquakes, typhoons. During the sudden onset of a crisis situation, affected people post useful information on Twitter that can be used for situational awareness and other humanitarian disaster response efforts, if processed timely and effectively. Processing social media information pose multiple challenges such as parsing noisy, brief and informal messages, learning information categories from the incoming stream of messages and classifying them into different classes among others. One of the basic necessities of many of these tasks is the availability of data, in particular human-annotated data. In this paper, we present human-annotated Twitter corpora collected during 19 different crises that took place between 2013 and 2015. To demonstrate the utility of the annotations, we train machine learning classifiers. Moreover, we publish first largest word2vec word embeddings trained on 52 million crisis-related tweets. To deal with tweets language issues, we present human-annotated normalized lexical resources for different lexical variations.

Muhammad Imran, Patrick Meier, Carlos Castillo et al.

In response to the growing HIV/AIDS and other health-related issues, UNICEF through their U-Report platform receives thousands of messages (SMS) every day to provide prevention strategies, health case advice, and counsel- ing support to vulnerable population. Due to a rapid increase in U-Report usage (up to 300% in last 3 years), plus approximately 1,000 new registrations each day, the volume of messages has thus continued to increase, which made it impossible for the team at UNICEF to process them in a timely manner. In this paper, we present a platform designed to perform automatic classification of short messages (SMS) in real-time to help UNICEF categorize and prioritize health-related messages as they arrive. We employ a hybrid approach, which combines human and machine intelligence that seeks to resolve the information overload issue by introducing processing of large-scale data at high-speed while maintaining a high classification accuracy. The system has recently been tested in conjunction with UNICEF in Zambia to classify short messages received via the U-Report platform on various health related issues. The system is designed to enable UNICEF make sense of a large volume of short messages in a timely manner. In terms of evaluation, we report design choices, challenges, and performance of the system observed during the deployment to validate its effectiveness.

Muhammad Imran, Prasenjit Mitra, Jaideep Srivastava

Rapid crisis response requires real-time analysis of messages. After a disaster happens, volunteers attempt to classify tweets to determine needs, e.g., supplies, infrastructure damage, etc. Given labeled data, supervised machine learning can help classify these messages. Scarcity of labeled data causes poor performance in machine training. Can we reuse old tweets to train classifiers? How can we choose labeled tweets for training? Specifically, we study the usefulness of labeled data of past events. Do labeled tweets in different language help? We observe the performance of our classifiers trained using different combinations of training sets obtained from past disasters. We perform extensive experimentation on real crisis datasets and show that the past labels are useful when both source and target events are of the same type (e.g. both earthquakes). For similar languages (e.g., Italian and Spanish), cross-language domain adaptation was useful, however, when for different languages (e.g., Italian and English), the performance decreased.

Muhammad Imran, Ioanna Lykourentzou, Yannick Naudet et al.

A crowdsourced stream processing system (CSP) is a system that incorporates crowdsourced tasks in the processing of a data stream. This can be seen as enabling crowdsourcing work to be applied on a sample of large-scale data at high speed, or equivalently, enabling stream processing to employ human intelligence. It also leads to a substantial expansion of the capabilities of data processing systems. Engineering a CSP system requires the combination of human and machine computation elements. From a general systems theory perspective, this means taking into account inherited as well as emerging properties from both these elements. In this paper, we position CSP systems within a broader taxonomy, outline a series of design principles and evaluation metrics, present an extensible framework for their design, and describe several design patterns. We showcase the capabilities of CSP systems by performing a case study that applies our proposed framework to the design and analysis of a real system (AIDR) that classifies social media messages during time-critical crisis events. Results show that compared to a pure stream processing system, AIDR can achieve a higher data classification accuracy, while compared to a pure crowdsourcing solution, the system makes better use of human workers by requiring much less manual work effort.