AIJun 3, 2023
Painsight: An Extendable Opinion Mining Framework for Detecting Pain Points Based on Online Customer ReviewsYukyung Lee, Jaehee Kim, Doyoon Kim et al.
As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify key aspects of customer reviews through the development of sentiment analysis models and topic models. However, extracting specific dissatisfaction factors remains a challenging task. In this study, we delineate the pain point detection problem and propose Painsight, an unsupervised framework for automatically extracting distinct dissatisfaction factors from customer reviews without relying on ground truth labels. Painsight employs pre-trained language models to construct sentiment analysis and topic models, leveraging attribution scores derived from model gradients to extract dissatisfaction factors. Upon application of the proposed methodology to customer review data spanning five product categories, we successfully identified and categorized dissatisfaction factors within each group, as well as isolated factors for each type. Notably, Painsight outperformed benchmark methods, achieving substantial performance enhancements and exceptional results in human evaluations.
LGJun 24, 2025Code
Causal-Paced Deep Reinforcement LearningGeonwoo Cho, Jaegyun Im, Doyoon Kim et al.
Designing effective task sequences is crucial for curriculum reinforcement learning (CRL), where agents must gradually acquire skills by training on intermediate tasks. A key challenge in CRL is to identify tasks that promote exploration, yet are similar enough to support effective transfer. While recent approach suggests comparing tasks via their Structural Causal Models (SCMs), the method requires access to ground-truth causal structures, an unrealistic assumption in most RL settings. In this work, we propose Causal-Paced Deep Reinforcement Learning (CP-DRL), a curriculum learning framework aware of SCM differences between tasks based on interaction data approximation. This signal captures task novelty, which we combine with the agent's learnability, measured by reward gain, to form a unified objective. Empirically, CP-DRL outperforms existing curriculum methods on the Point Mass benchmark, achieving faster convergence and higher returns. CP-DRL demonstrates reduced variance with comparable final returns in the Bipedal Walker-Trivial setting, and achieves the highest average performance in the Infeasible variant. These results indicate that leveraging causal relationships between tasks can improve the structure-awareness and sample efficiency of curriculum reinforcement learning. We provide the full implementation of CP-DRL to facilitate the reproduction of our main results at https://github.com/Cho-Geonwoo/CP-DRL.
LGOct 19, 2025
Trace Regularity PINNs: Enforcing $\mathrm{H}^{\frac{1}{2}}(\partial Ω)$ for Boundary DataDoyoon Kim, Junbin Song
We propose an enhanced physics-informed neural network (PINN), the Trace Regularity Physics-Informed Neural Network (TRPINN), which enforces the boundary loss in the Sobolev-Slobodeckij norm $H^{1/2}(\partial Ω)$, the correct trace space associated with $H^1(Ω)$. We reduce computational cost by computing only the theoretically essential portion of the semi-norm and enhance convergence stability by avoiding denominator evaluations in the discretization. By incorporating the exact $H^{1/2}(\partial Ω)$ norm, we show that the approximation converges to the true solution in the $H^{1}(Ω)$ sense, and, through Neural Tangent Kernel (NTK) analysis, we demonstrate that TRPINN can converge faster than standard PINNs. Numerical experiments on the Laplace equation with highly oscillatory Dirichlet boundary conditions exhibit cases where TRPINN succeeds even when standard PINNs fail, and show performance improvements of one to three decimal digits.
CVNov 6, 2020
Deep Transfer Learning for Automated Diagnosis of Skin Lesions from PhotographsEmma Rocheteau, Doyoon Kim
Melanoma is not the most common form of skin cancer, but it is the most deadly. Currently, the disease is diagnosed by expert dermatologists, which is costly and requires timely access to medical treatment. Recent advances in deep learning have the potential to improve diagnostic performance, expedite urgent referrals and reduce burden on clinicians. Through smart phones, the technology could reach people who would not normally have access to such healthcare services, e.g. in remote parts of the world, due to financial constraints or in 2020, COVID-19 cancellations. To this end, we have investigated various transfer learning approaches by leveraging model parameters pre-trained on ImageNet with finetuning on melanoma detection. We compare EfficientNet, MnasNet, MobileNet, DenseNet, SqueezeNet, ShuffleNet, GoogleNet, ResNet, ResNeXt, VGG and a simple CNN with and without transfer learning. We find the mobile network, EfficientNet (with transfer learning) achieves the best mean performance with an area under the receiver operating characteristic curve (AUROC) of 0.931$\pm$0.005 and an area under the precision recall curve (AUPRC) of 0.840$\pm$0.010. This is significantly better than general practitioners (0.83$\pm$0.03 AUROC) and dermatologists (0.91$\pm$0.02 AUROC).