Zhongyi Liu

Zeyuan Chen, Wei Chen, Jia Xu et al.

Relevance modeling aims to locate desirable items for corresponding queries, which is crucial for search engines to ensure user experience. Although most conventional approaches address this problem by assessing the semantic similarity between the query and item, pure semantic matching is not everything. In reality, auxiliary query-item interactions extracted from user historical behavior data of the search log could provide hints to reveal users' search intents further. Drawing inspiration from this, we devise a novel Behavior Augmented Relevance Learning model for Alipay Search (BARL-ASe) that leverages neighbor queries of target item and neighbor items of target query to complement target query-item semantic matching. Specifically, our model builds multi-level co-attention for distilling coarse-grained and fine-grained semantic representations from both neighbor and target views. The model subsequently employs neighbor-target self-supervised learning to improve the accuracy and robustness of BARL-ASe by strengthening representation and logit learning. Furthermore, we discuss how to deal with the long-tail query-item matching of the mini apps search scenario of Alipay practically. Experiments on real-world industry data and online A/B testing demonstrate our proposal achieves promising performance with low latency.

Zeyuan Chen, Haiyan Wu, Kaixin Wu et al.

Relevance modeling is a critical component for enhancing user experience in search engines, with the primary objective of identifying items that align with users' queries. Traditional models only rely on the semantic congruence between queries and items to ascertain relevance. However, this approach represents merely one aspect of the relevance judgement, and is insufficient in isolation. Even powerful Large Language Models (LLMs) still cannot accurately judge the relevance of a query and an item from a semantic perspective. To augment LLMs-driven relevance modeling, this study proposes leveraging user interactions recorded in search logs to yield insights into users' implicit search intentions. The challenge lies in the effective prompting of LLMs to capture dynamic search intentions, which poses several obstacles in real-world relevance scenarios, i.e., the absence of domain-specific knowledge, the inadequacy of an isolated prompt, and the prohibitive costs associated with deploying LLMs. In response, we propose ProRBP, a novel Progressive Retrieved Behavior-augmented Prompting framework for integrating search scenario-oriented knowledge with LLMs effectively. Specifically, we perform the user-driven behavior neighbors retrieval from the daily search logs to obtain domain-specific knowledge in time, retrieving candidates that users consider to meet their expectations. Then, we guide LLMs for relevance modeling by employing advanced prompting techniques that progressively improve the outputs of the LLMs, followed by a progressive aggregation with comprehensive consideration of diverse aspects. For online serving, we have developed an industrial application framework tailored for the deployment of LLMs in relevance modeling. Experiments on real-world industry data and online A/B testing demonstrate our proposal achieves promising performance.

Kaiming Shen, Xichen Ding, Zixiang Zheng et al.

The modeling of users' behaviors is crucial in modern recommendation systems. A lot of research focuses on modeling users' lifelong sequences, which can be extremely long and sometimes exceed thousands of items. These models use the target item to search for the most relevant items from the historical sequence. However, training lifelong sequences in click through rate (CTR) prediction or personalized search ranking (PSR) is extremely difficult due to the insufficient learning problem of ID embedding, especially when the IDs in the lifelong sequence features do not exist in the samples of training dataset. Additionally, existing target attention mechanisms struggle to learn the multi-modal representations of items in the sequence well. The distribution of multi-modal embedding (text, image and attributes) output of user's interacted items are not properly aligned and there exist divergence across modalities. We also observe that users' search query sequences and item browsing sequences can fully depict users' intents and benefit from each other. To address these challenges, we propose a unified lifelong multi-modal sequence model called SEMINAR-Search Enhanced Multi-Modal Interest Network and Approximate Retrieval. Specifically, a network called Pretraining Search Unit (PSU) learns the lifelong sequences of multi-modal query-item pairs in a pretraining-finetuning manner with multiple objectives: multi-modal alignment, next query-item pair prediction, query-item relevance prediction, etc. After pretraining, the downstream model restores the pretrained embedding as initialization and finetunes the network. To accelerate the online retrieval speed of multi-modal embedding, we propose a multi-modal codebook-based product quantization strategy to approximate the exact attention calculati

Mingzhe Li, Xiuying Chen, Jing Xiang et al.

Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected high-performing one for a better search experience. In practice, both the queries and items often contain multiple attributes, such as the category of the item and the location mentioned in the query, which represent condensed key information that is helpful for matching. However, most of the existing works downplay the effectiveness of attributes by integrating them into text representations as supplementary information. Hence, in this work, we focus on exploring the relationship between the attributes from two sides. Since attributes from two ends are often not aligned in terms of number and type, we propose to exploit the benefit of attributes by multiple-intent modeling. The intents extracted from attributes summarize the diverse needs of queries and provide rich content of items, which are more refined and abstract, and can be aligned for paired inputs. Concretely, we propose a multi-intent attribute-aware matching model (MIM), which consists of three main components: attribute-aware encoder, multi-intent modeling, and intent-aware matching. In the attribute-aware encoder, the text and attributes are weighted and processed through a scaled attention mechanism with regard to the attributes' importance. Afterward, the multi-intent modeling extracts intents from two ends and aligns them. Herein, we come up with a distribution loss to ensure the learned intents are diverse but concentrated, and a kullback-leibler divergence loss that aligns the learned intents. Finally, in the intent-aware matching, the intents are evaluated by a self-supervised masking task, and then incorporated to output the final matching result.

Kaixin Wu, Yixin Ji, Zeyuan Chen et al.

Relevance modeling between queries and items stands as a pivotal component in commercial search engines, directly affecting the user experience. Given the remarkable achievements of large language models (LLMs) in various natural language processing (NLP) tasks, LLM-based relevance modeling is gradually being adopted within industrial search systems. Nevertheless, foundational LLMs lack domain-specific knowledge and do not fully exploit the potential of in-context learning. Furthermore, structured item text remains underutilized, and there is a shortage in the supply of corresponding queries and background knowledge. We thereby propose CPRM (Continual Pre-training for Relevance Modeling), a framework designed for the continual pre-training of LLMs to address these issues. Our CPRM framework includes three modules: 1) employing both queries and multi-field item to jointly pre-train for enhancing domain knowledge, 2) applying in-context pre-training, a novel approach where LLMs are pre-trained on a sequence of related queries or items, and 3) conducting reading comprehension on items to produce associated domain knowledge and background information (e.g., generating summaries and corresponding queries) to further strengthen LLMs. Results on offline experiments and online A/B testing demonstrate that our model achieves convincing performance compared to strong baselines.