Tuo Zhang

Yavuz Bakman, Duygu Nur Yaldiz, Sungmin Kang et al.

Large Language Model (LLM) Uncertainty Estimation (UE) methods have become a crucial tool for detecting hallucinations in recent years. While numerous UE methods have been proposed, most existing studies evaluate them in isolated short-form QA settings using threshold-independent metrics such as AUROC or PRR. However, real-world deployment of UE methods introduces several challenges. In this work, we systematically examine four key aspects of deploying UE methods in practical settings. Specifically, we assess (1) the sensitivity of UE methods to decision threshold selection, (2) their robustness to query transformations such as typos, adversarial prompts, and prior chat history, (3) their applicability to long-form generation, and (4) strategies for handling multiple UE scores for a single query. Our evaluations on 19 UE methods reveal that most of them are highly sensitive to threshold selection when there is a distribution shift in the calibration dataset. While these methods generally exhibit robustness against previous chat history and typos, they are significantly vulnerable to adversarial prompts. Additionally, while existing UE methods can be adapted for long-form generation through various strategies, there remains considerable room for improvement. Lastly, ensembling multiple UE scores at test time provides a notable performance boost, which highlights its potential as a practical improvement strategy. Code is available at: https://github.com/duygunuryldz/uncertainty_in_the_wild.

Tuo Zhang, Asal Mehradfar, Dimitrios Dimitriadis et al.

Deploying large language models (LLMs) in edge-cloud environments requires an efficient routing strategy to balance cost and response quality. Traditional approaches prioritize either human-preference data or accuracy metrics from benchmark datasets as routing criteria, but these methods suffer from rigidity and subjectivity. Moreover, existing routing frameworks primarily focus on accuracy and cost, neglecting response quality from a human preference perspective. In this work, we propose the Confidence-Driven LLM Router, a novel framework that leverages uncertainty estimation to optimize routing decisions. To comprehensively assess routing performance, we evaluate both system cost efficiency and response quality. In particular, we introduce the novel use of LLM-as-a-Judge to simulate human rating preferences, providing the first systematic assessment of response quality across different routing strategies. Extensive experiments on MT-Bench, GSM8K, and MMLU demonstrate that our approach outperforms state-of-the-art routing methods, achieving superior response quality while maintaining cost efficiency.