Suraj Kumar

Suraj Kumar, Soumi Chattopadhyay, Chandranath Adak

Recently, with the rapid deployment of service APIs, personalized service recommendations have played a paramount role in the growth of the e-commerce industry. Quality-of-Service (QoS) parameters determining the service performance, often used for recommendation, fluctuate over time. Thus, the QoS prediction is essential to identify a suitable service among functionally equivalent services over time. The contemporary temporal QoS prediction methods hardly achieved the desired accuracy due to various limitations, such as the inability to handle data sparsity and outliers and capture higher-order temporal relationships among user-service interactions. Even though some recent recurrent neural-network-based architectures can model temporal relationships among QoS data, prediction accuracy degrades due to the absence of other features (e.g., collaborative features) to comprehend the relationship among the user-service interactions. This paper addresses the above challenges and proposes a scalable strategy for Temporal QoS Prediction using Multi-source Collaborative-Features (TPMCF), achieving high prediction accuracy and faster responsiveness. TPMCF combines the collaborative-features of users/services by exploiting user-service relationship with the spatio-temporal auto-extracted features by employing graph convolution and transformer encoder with multi-head self-attention. We validated our proposed method on WS-DREAM-2 datasets. Extensive experiments showed TPMCF outperformed major state-of-the-art approaches regarding prediction accuracy while ensuring high scalability and reasonably faster responsiveness.

Suraj Kumar, Soumi Chattopadhyay

In the realm of modern service-oriented architecture, ensuring Quality of Service (QoS) is of paramount importance. The ability to predict QoS values in advance empowers users to make informed decisions. However, achieving accurate QoS predictions in the presence of various issues and anomalies, including outliers, data sparsity, grey-sheep instances, and cold-start scenarios, remains a challenge. Current state-of-the-art methods often fall short when addressing these issues simultaneously, resulting in performance degradation. In this paper, we introduce a real-time QoS prediction framework (called ARRQP) with a specific emphasis on improving resilience to anomalies in the data. ARRQP utilizes the power of graph convolution techniques to capture intricate relationships and dependencies among users and services, even when the data is limited or sparse. ARRQP integrates both contextual information and collaborative insights, enabling a comprehensive understanding of user-service interactions. By utilizing robust loss functions, ARRQP effectively reduces the impact of outliers during the model training. Additionally, we introduce a sparsity-resilient grey-sheep detection method, which is subsequently treated separately for QoS prediction. Furthermore, we address the cold-start problem by emphasizing contextual features over collaborative features. Experimental results on the benchmark WS-DREAM dataset demonstrate the framework's effectiveness in achieving accurate and timely QoS predictions.