Meng Jiang

Zhaoxuan Tan, Meng Jiang

User modeling (UM) aims to discover patterns or learn representations from user data about the characteristics of a specific user, such as profile, preference, and personality. The user models enable personalization and suspiciousness detection in many online applications such as recommendation, education, and healthcare. Two common types of user data are text and graph, as the data usually contain a large amount of user-generated content (UGC) and online interactions. The research of text and graph mining is developing rapidly, contributing many notable solutions in the past two decades. Recently, large language models (LLMs) have shown superior performance on generating, understanding, and even reasoning over text data. The approaches of user modeling have been equipped with LLMs and soon become outstanding. This article summarizes existing research about how and why LLMs are great tools of modeling and understanding UGC. Then it reviews a few categories of large language models for user modeling (LLM-UM) approaches that integrate the LLMs with text and graph-based methods in different ways. Then it introduces specific LLM-UM techniques for a variety of UM applications. Finally, it presents remaining challenges and future directions in the LLM-UM research. We maintain the reading list at: https://github.com/TamSiuhin/LLM-UM-Reading

Zhaoxuan Tan, Qingkai Zeng, Yijun Tian et al.

Personalization in large language models (LLMs) is increasingly important, aiming to align the LLMs' interactions, content, and recommendations with individual user preferences. Recent advances have highlighted effective prompt design by enriching user queries with non-parametric knowledge through behavior history retrieval and textual profiles. However, these methods faced limitations due to a lack of model ownership, resulting in constrained customization and privacy issues, and often failed to capture complex, dynamic user behavior patterns. To address these shortcomings, we introduce One PEFT Per User (OPPU), employing personalized parameter-efficient fine-tuning (PEFT) modules to store user-specific behavior patterns and preferences. By plugging in personal PEFT parameters, users can own and use their LLMs individually. OPPU integrates parametric user knowledge in the personal PEFT parameters with non-parametric knowledge from retrieval and profiles, adapting LLMs to user behavior shifts. Experimental results demonstrate that OPPU significantly outperforms existing prompt-based methods across seven diverse tasks in the LaMP benchmark. Further studies reveal OPPU's enhanced capabilities in handling user behavior shifts, modeling users at different activity levels, maintaining robustness across various user history formats, and displaying versatility with different PEFT methods.