Sungjoon Park

Soyoung Yoon, Sungjoon Park, Gyuwan Kim et al.

Research on Korean grammatical error correction (GEC) is limited, compared to other major languages such as English. We attribute this problematic circumstance to the lack of a carefully designed evaluation benchmark for Korean GEC. In this work, we collect three datasets from different sources (Kor-Lang8, Kor-Native, and Kor-Learner) that covers a wide range of Korean grammatical errors. Considering the nature of Korean grammar, We then define 14 error types for Korean and provide KAGAS (Korean Automatic Grammatical error Annotation System), which can automatically annotate error types from parallel corpora. We use KAGAS on our datasets to make an evaluation benchmark for Korean, and present baseline models trained from our datasets. We show that the model trained with our datasets significantly outperforms the currently used statistical Korean GEC system (Hanspell) on a wider range of error types, demonstrating the diversity and usefulness of the datasets. The implementations and datasets are open-sourced.

Younghoon Jeong, Juhyun Oh, Jaimeen Ahn et al.

Recent directions for offensive language detection are hierarchical modeling, identifying the type and the target of offensive language, and interpretability with offensive span annotation and prediction. These improvements are focused on English and do not transfer well to other languages because of cultural and linguistic differences. In this paper, we present the Korean Offensive Language Dataset (KOLD) comprising 40,429 comments, which are annotated hierarchically with the type and the target of offensive language, accompanied by annotations of the corresponding text spans. We collect the comments from NAVER news and YouTube platform and provide the titles of the articles and videos as the context information for the annotation process. We use these annotated comments as training data for Korean BERT and RoBERTa models and find that they are effective at offensiveness detection, target classification, and target span detection while having room for improvement for target group classification and offensive span detection. We discover that the target group distribution differs drastically from the existing English datasets, and observe that providing the context information improves the model performance in offensiveness detection (+0.3), target classification (+1.5), and target group classification (+13.1). We publicly release the dataset and baseline models.

Jaemin Shin, Hyungjun Yoon, Seungjoo Lee et al.

Psychiatrists diagnose mental disorders via the linguistic use of patients. Still, due to data privacy, existing passive mental health monitoring systems use alternative features such as activity, app usage, and location via mobile devices. We propose FedTherapist, a mobile mental health monitoring system that utilizes continuous speech and keyboard input in a privacy-preserving way via federated learning. We explore multiple model designs by comparing their performance and overhead for FedTherapist to overcome the complex nature of on-device language model training on smartphones. We further propose a Context-Aware Language Learning (CALL) methodology to effectively utilize smartphones' large and noisy text for mental health signal sensing. Our IRB-approved evaluation of the prediction of self-reported depression, stress, anxiety, and mood from 46 participants shows higher accuracy of FedTherapist compared with the performance with non-language features, achieving 0.15 AUROC improvement and 8.21% MAE reduction.

Sungjoon Park, Jihyung Moon, Sungdong Kim et al.

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference, Named Entity Recognition, Relation Extraction, Dependency Parsing, Machine Reading Comprehension, and Dialogue State Tracking. We build all of the tasks from scratch from diverse source corpora while respecting copyrights, to ensure accessibility for anyone without any restrictions. With ethical considerations in mind, we carefully design annotation protocols. Along with the benchmark tasks and data, we provide suitable evaluation metrics and fine-tuning recipes for pretrained language models for each task. We furthermore release the pretrained language models (PLM), KLUE-BERT and KLUE-RoBERTa, to help reproducing baseline models on KLUE and thereby facilitate future research. We make a few interesting observations from the preliminary experiments using the proposed KLUE benchmark suite, already demonstrating the usefulness of this new benchmark suite. First, we find KLUE-RoBERTa-large outperforms other baselines, including multilingual PLMs and existing open-source Korean PLMs. Second, we see minimal degradation in performance even when we replace personally identifiable information from the pretraining corpus, suggesting that privacy and NLU capability are not at odds with each other. Lastly, we find that using BPE tokenization in combination with morpheme-level pre-tokenization is effective in tasks involving morpheme-level tagging, detection and generation. In addition to accelerating Korean NLP research, our comprehensive documentation on creating KLUE will facilitate creating similar resources for other languages in the future. KLUE is available at https://klue-benchmark.com.

Jihyung Moon, Dong-Ho Lee, Hyundong Cho et al.

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35\%.

Sungjoon Park, Jiseon Kim, Seonghyeon Ye et al.

We present a model to predict fine-grained emotions along the continuous dimensions of valence, arousal, and dominance (VAD) with a corpus with categorical emotion annotations. Our model is trained by minimizing the EMD (Earth Mover's Distance) loss between the predicted VAD score distribution and the categorical emotion distributions sorted along VAD, and it can simultaneously classify the emotion categories and predict the VAD scores for a given sentence. We use pre-trained RoBERTa-Large and fine-tune on three different corpora with categorical labels and evaluate on EmoBank corpus with VAD scores. We show that our approach reaches comparable performance to that of the state-of-the-art classifiers in categorical emotion classification and shows significant positive correlations with the ground truth VAD scores. Also, further training with supervision of VAD labels leads to improved performance especially when dataset is small. We also present examples of predictions of appropriate emotion words that are not part of the original annotations.

Sungjoon Park, Donghyun Kim, Alice Oh

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client utterances into categories that help counselors in diagnosing client status and predicting counseling outcome. With proper anonymization, we collect counselor-client dialogues, define meaningful categories of client utterances with professional counselors, and develop a novel neural network model for classifying the client utterances. The central idea of our model, ConvMFiT, is a pre-trained conversation model which consists of a general language model built from an out-of-domain corpus and two role-specific language models built from unlabeled in-domain dialogues. The classification result shows that ConvMFiT outperforms state-of-the-art comparison models. Further, the attention weights in the learned model confirm that the model finds expected linguistic patterns for each category.

Jooyeon Kim, Brian C. Keegan, Sungjoon Park et al.

Multiplayer online battle arena games provide an excellent opportunity to study team performance. When designing a team, players must negotiate a \textit{proficiency-congruency dilemma} between selecting roles that best match their experience and roles that best complement the existing roles on the team. We adopt a mixed-methods approach to explore how users negotiate this dilemma. Using data from \textit{League of Legends}, we define a similarity space to operationalize team design constructs about role proficiency, generality, and congruency. We collect publicly available data from 3.36 million users to test the influence of these constructs on team performance. We also conduct focus groups with novice and elite players to understand how players' team design practices vary with expertise. We find that player proficiency increases team performance more than team congruency. These findings have implications for players, designers, and theorists about how to recommend team designs that jointly prioritize individuals' expertise and teams' compatibility.

Suin Kim, Sungjoon Park, Scott A. Hale et al.

Multilingualism is common offline, but we have a more limited understanding of the ways multilingualism is displayed online and the roles that multilinguals play in the spread of content between speakers of different languages. We take a computational approach to studying multilingualism using one of the largest user-generated content platforms, Wikipedia. We study multilingualism by collecting and analyzing a large dataset of the content written by multilingual editors of the English, German, and Spanish editions of Wikipedia. This dataset contains over two million paragraphs edited by over 15,000 multilingual users from July 8 to August 9, 2013. We analyze these multilingual editors in terms of their engagement, interests, and language proficiency in their primary and non-primary (secondary) languages and find that the English edition of Wikipedia displays different dynamics from the Spanish and German editions. Users primarily editing the Spanish and German editions make more complex edits than users who edit these editions as a second language. In contrast, users editing the English edition as a second language make edits that are just as complex as the edits by users who primarily edit the English edition. In this way, English serves a special role bringing together content written by multilinguals from many language editions. Nonetheless, language remains a formidable hurdle to the spread of content: we find evidence for a complexity barrier whereby editors are less likely to edit complex content in a second language. In addition, we find that multilinguals are less engaged and show lower levels of language proficiency in their second languages. We also examine the topical interests of multilingual editors and find that there is no significant difference between primary and non-primary editors in each language.