Xiaohu Liu

Xu Han, Bin Guo, Yoon Jung et al.

Personalized dialogue agents (DAs) powered by large pre-trained language models (PLMs) often rely on explicit persona descriptions to maintain personality consistency. However, such descriptions may not always be available or may pose privacy concerns. To tackle this bottleneck, we introduce PersonaPKT, a lightweight transfer learning approach that can build persona-consistent dialogue models without explicit persona descriptions. By representing each persona as a continuous vector, PersonaPKT learns implicit persona-specific features directly from a small number of dialogue samples produced by the same persona, adding less than 0.1% trainable parameters for each persona on top of the PLM backbone. Empirical results demonstrate that PersonaPKT effectively builds personalized DAs with high storage efficiency, outperforming various baselines in terms of persona consistency while maintaining good response generation quality. In addition, it enhances privacy protection by avoiding explicit persona descriptions. Overall, PersonaPKT is an effective solution for creating personalized DAs that respect user privacy.

Mohammad Kachuee, Sarthak Ahuja, Vaibhav Kumar et al.

Using tools by Large Language Models (LLMs) is a promising avenue to extend their reach beyond language or conversational settings. The number of tools can scale to thousands as they enable accessing sensory information, fetching updated factual knowledge, or taking actions in the real world. In such settings, in-context learning by providing a short list of relevant tools in the prompt is a viable approach. To retrieve relevant tools, various approaches have been suggested, ranging from simple frequency-based matching to dense embedding-based semantic retrieval. However, such approaches lack the contextual and common-sense understanding required to retrieve the right tools for complex user requests. Rather than increasing the complexity of the retrieval component itself, we propose leveraging LLM understanding to generate a retrieval query. Then, the generated query is embedded and used to find the most relevant tools via a nearest-neighbor search. We investigate three approaches for query generation: zero-shot prompting, supervised fine-tuning on tool descriptions, and alignment learning by iteratively optimizing a reward metric measuring retrieval performance. By conducting extensive experiments on a dataset covering complex and multi-tool scenarios, we show that leveraging LLMs for query generation improves the retrieval for in-domain (seen tools) and out-of-domain (unseen tools) settings.

Zhongkai Sun, Sixing Lu, Chengyuan Ma et al.

Voice assistants such as Alexa, Siri, and Google Assistant have become increasingly popular worldwide. However, linguistic variations, variability of speech patterns, ambient acoustic conditions, and other such factors are often correlated with the assistants misinterpreting the user's query. In order to provide better customer experience, retrieval based query reformulation (QR) systems are widely used to reformulate those misinterpreted user queries. Current QR systems typically focus on neural retrieval model training or direct entities retrieval for the reformulating. However, these methods rarely focus on query expansion and entity weighting simultaneously, which may limit the scope and accuracy of the query reformulation retrieval. In this work, we propose a novel Query Expansion and Entity Weighting method (QEEW), which leverages the relationships between entities in the entity catalog (consisting of users' queries, assistant's responses, and corresponding entities), to enhance the query reformulation performance. Experiments on Alexa annotated data demonstrate that QEEW improves all top precision metrics, particularly 6% improvement in top10 precision, compared with baselines not using query expansion and weighting; and more than 5% improvement in top10 precision compared with other baselines using query expansion and weighting.