Yaqiong Li

Yaqiong Li, Peng Zhang, Peixu Hou et al.

Online power-asymmetric conflicts are prevalent, and most platforms rely on human moderators to conduct moderation currently. Previous studies have been continuously focusing on investigating human moderation biases in different scenarios, while moderation biases under power-asymmetric conflicts remain unexplored. Therefore, we aim to investigate the types of power-related biases human moderators exhibit in power-asymmetric conflict moderation (RQ1) and further explore the influence of AI's suggestions on these biases (RQ2). For this goal, we conducted a mixed design experiment with 50 participants by leveraging the real conflicts between consumers and merchants as a scenario. Results suggest several biases towards supporting the powerful party within these two moderation modes. AI assistance alleviates most biases of human moderation, but also amplifies a few. Based on these results, we propose several insights into future research on human moderation and human-AI collaborative moderation systems for power-asymmetric conflicts.

Yaqiong Li, Peng Zhang, Hansu Gu et al.

Although there have been automated approaches and tools supporting toxicity censorship for social posts, most of them focus on detection. Toxicity censorship is a complex process, wherein detection is just an initial task and a user can have further needs such as rationale understanding and content modification. For this problem, we conduct a needfinding study to investigate people's diverse needs in toxicity censorship and then build a ChatGPT-based censorship tool named DeMod accordingly. DeMod is equipped with the features of explainable Detection and personalized Modification, providing fine-grained detection results, detailed explanations, and personalized modification suggestions. We also implemented the tool and recruited 35 Weibo users for evaluation. The results suggest DeMod's multiple strengths like the richness of functionality, the accuracy of censorship, and ease of use. Based on the findings, we further propose several insights into the design of content censorship systems.

Yaqiong Li, Peng Zhang, Lin Wang et al.

Risk perception is subjective, and youth's understanding of toxic content differs from that of adults. Although previous research has conducted extensive studies on toxicity detection in social media, the investigation of youth's unique toxicity, i.e., languages perceived as nontoxic by adults but toxic as youth, is ignored. To address this gap, we aim to explore: 1) What are the features of ``youth-toxicity'' languages in social media (RQ1); 2) Can existing toxicity detection techniques accurately detect these languages (RQ2). For these questions, we took Chinese youth as the research target, constructed the first Chinese ``youth-toxicity'' dataset, and then conducted extensive analysis. Our results suggest that youth's perception of these is associated with several contextual factors, like the source of an utterance and text-related features. Incorporating these meta information into current toxicity detection methods significantly improves accuracy overall. Finally, we propose several insights into future research on youth-centered toxicity detection.