Manuel Giollo

Alkis Koudounas, Moreno La Quatra, Manuel Giollo et al. · gatech

Hallucinations in automatic speech recognition (ASR) systems refer to fluent and coherent transcriptions produced by neural ASR models that are completely unrelated to the underlying acoustic input (i.e., the speech signal). While similar to conventional decoding errors in potentially compromising the usability of transcriptions for downstream applications, hallucinations can be more detrimental due to their preservation of syntactically and semantically plausible structure. This apparent coherence can mislead subsequent processing stages and introduce serious risks, particularly in critical domains such as healthcare and law. Conventional evaluation metrics are primarily centered on error-based metrics and fail to distinguish between phonetic inaccuracies and hallucinations. Consequently, there is a critical need for new evaluation frameworks that can effectively identify and assess models with a heightened propensity for generating hallucinated content. To this end, we introduce SHALLOW, the first benchmark framework that systematically categorizes and quantifies hallucination phenomena in ASR along four complementary axes: lexical, phonetic, morphological, and semantic. We define targeted metrics within each category to produce interpretable profiles of model behavior. Through evaluation across various architectures and speech domains, we have found that SHALLOW metrics correlate strongly with word error rate (WER) when recognition quality is high (i.e., low WER). Still, this correlation weakens substantially as WER increases. SHALLOW, therefore, captures fine-grained error patterns that WER fails to distinguish under degraded and challenging conditions. Our framework supports specific diagnosis of model weaknesses and provides feedback for model improvement beyond what aggregate error rates can offer.

Valentin Mendelev, Tina Raissi, Guglielmo Camporese et al.

Automatic Speech Recognition (ASR) based on Recurrent Neural Network Transducers (RNN-T) is gaining interest in the speech community. We investigate data selection and preparation choices aiming for improved robustness of RNN-T ASR to speech disfluencies with a focus on partial words. For evaluation we use clean data, data with disfluencies and a separate dataset with speech affected by stuttering. We show that after including a small amount of data with disfluencies in the training set the recognition accuracy on the tests with disfluencies and stuttering improves. Increasing the amount of training data with disfluencies gives additional gains without degradation on the clean data. We also show that replacing partial words with a dedicated token helps to get even better accuracy on utterances with disfluencies and stutter. The evaluation of our best model shows 22.5% and 16.4% relative WER reduction on those two evaluation sets.

Manuel Giollo, Deniz Gunceler, Yulan Liu et al.

Bootstrapping speech recognition on limited data resources has been an area of active research for long. The recent transition to all-neural models and end-to-end (E2E) training brought along particular challenges as these models are known to be data hungry, but also came with opportunities around language-agnostic representations derived from multilingual data as well as shared word-piece output representations across languages that share script and roots. We investigate here the effectiveness of different strategies to bootstrap an RNN-Transducer (RNN-T) based automatic speech recognition (ASR) system in the low resource regime, while exploiting the abundant resources available in other languages as well as the synthetic audio from a text-to-speech (TTS) engine. Our experiments demonstrate that transfer learning from a multilingual model, using a post-ASR text-to-text mapping and synthetic audio deliver additive improvements, allowing us to bootstrap a model for a new language with a fraction of the data that would otherwise be needed. The best system achieved a 46% relative word error rate (WER) reduction compared to the monolingual baseline, among which 25% relative WER improvement is attributed to the post-ASR text-to-text mappings and the TTS synthetic data.