Kai Huang

Zhenshan Bing, Lukas Knak, Fabrice Oliver Robin et al.

Recent state-of-the-art artificial agents lack the ability to adapt rapidly to new tasks, as they are trained exclusively for specific objectives and require massive amounts of interaction to learn new skills. Meta-reinforcement learning (meta-RL) addresses this challenge by leveraging knowledge learned from training tasks to perform well in previously unseen tasks. However, current meta-RL approaches limit themselves to narrow parametric task distributions, ignoring qualitative differences between tasks that occur in the real world. In this paper, we introduce TIGR, a Task-Inference-based meta-RL algorithm using Gaussian mixture models (GMM) and gated Recurrent units, designed for tasks in non-parametric environments. We employ a generative model involving a GMM to capture the multi-modality of the tasks. We decouple the policy training from the task-inference learning and efficiently train the inference mechanism on the basis of an unsupervised reconstruction objective. We provide a benchmark with qualitatively distinct tasks based on the half-cheetah environment and demonstrate the superior performance of TIGR compared to state-of-the-art meta-RL approaches in terms of sample efficiency (3-10 times faster), asymptotic performance, and applicability in non-parametric environments with zero-shot adaptation.

Luyang Wang, Kai Huang, Jiao Wang et al.

Drive-thru is a popular sales channel in the fast food industry where consumers can make food purchases without leaving their cars. Drive-thru recommendation systems allow restaurants to display food recommendations on the digital menu board as guests are making their orders. Popular recommendation models in eCommerce scenarios rely on user attributes (such as user profiles or purchase history) to generate recommendations, while such information is hard to obtain in the drive-thru use case. Thus, in this paper, we propose a new recommendation model Transformer Cross Transformer (TxT), which exploits the guest order behavior and contextual features (such as location, time, and weather) using Transformer encoders for drive-thru recommendations. Empirical results show that our TxT model achieves superior results in Burger King's drive-thru production environment compared with existing recommendation solutions. In addition, we implement a unified system to run end-to-end big data analytics and deep learning workloads on the same cluster. We find that in practice, maintaining a single big data cluster for the entire pipeline is more efficient and cost-saving. Our recommendation system is not only beneficial for drive-thru scenarios, and it can also be generalized to other customer interaction channels.

Zebang Zhang, Kui Zhao, Kai Huang et al.

The economic and banking importance of the small and medium enterprise (SME) sector is well recognized in contemporary society. Business credit loans are very important for the operation of SMEs, and the revenue is a key indicator of credit limit management. Therefore, it is very beneficial to construct a reliable revenue forecasting model. If the uncertainty of an enterprise's revenue forecasting can be estimated, a more proper credit limit can be granted. Natural gradient boosting approach, which estimates the uncertainty of prediction by a multi-parameter boosting algorithm based on the natural gradient. However, its original implementation is not easy to scale into big data scenarios, and computationally expensive compared to state-of-the-art tree-based models (such as XGBoost). In this paper, we propose a Scalable Natural Gradient Boosting Machines that is simple to implement, readily parallelizable, interpretable and yields high-quality predictive uncertainty estimates. According to the characteristics of revenue distribution, we derive an uncertainty quantification function. We demonstrate that our method can distinguish between samples that are accurate and inaccurate on revenue forecasting of SMEs. What's more, interpretability can be naturally obtained from the model, satisfying the financial needs.

Jason Dai, Yiheng Wang, Xin Qiu et al.

This paper presents BigDL (a distributed deep learning framework for Apache Spark), which has been used by a variety of users in the industry for building deep learning applications on production big data platforms. It allows deep learning applications to run on the Apache Hadoop/Spark cluster so as to directly process the production data, and as a part of the end-to-end data analysis pipeline for deployment and management. Unlike existing deep learning frameworks, BigDL implements distributed, data parallel training directly on top of the functional compute model (with copy-on-write and coarse-grained operations) of Spark. We also share real-world experience and "war stories" of users that have adopted BigDL to address their challenges(i.e., how to easily build end-to-end data analysis and deep learning pipelines for their production data).