Liang-Yuan Wu

Liang-Yuan Wu, Zih-Ching Chen, Tongshuang Wu et al.

As multimodal conversational systems increasingly engage in spoken interaction, their ability to navigate paralinguistic social cues has become a critical bottleneck for natural human-AI communication. However, existing evaluations of machine emotional intelligence assess reasoning exclusively through isolated text or passive acoustic perception, overlooking the complex cross-modal reasoning required for active, multi-turn dialogue. We introduce \textsc{SpeechEQ}, a comprehensive framework designed to evaluate the sociolinguistic reasoning of Speech-Language Models (SLMs). The framework includes a validated dataset of 2,265 dialogues across 15 Emotional Quotient (EQ) subscales grounded in EQ-i 2.0 theory, along with a multi-turn evaluation protocol measured by our proposed Spoken EQ (SEQ) score inspired by human EQ assessments. Experiments show limitations in how both existing Speech Emotion Recognition and end-to-end Speech-Language Models understand and apply paralinguistic cues through speech. While end-to-end architectures outperform cascaded systems, \textsc{SpeechEQ} reveals that current multimodal models remain bottlenecked by a text-reliant ``modality shortcut,'' an alignment-induced ``safety trap,'' and ``contextual amnesia,'' highlighting the barriers to truly emotionally aware AI. Our benchmark can be accessed at https://huggingface.co/datasets/SpeechEQ/SpeechEQ and demo page at https://binomial14.github.io/speecheq-demo/

Zhenning Yang, Ryan Krawec, Liang-Yuan Wu

As the deployment of NLP systems in critical applications grows, ensuring the robustness of large language models (LLMs) against adversarial attacks becomes increasingly important. Large language models excel in various NLP tasks but remain vulnerable to low-cost adversarial attacks. Focusing on the domain of conversation entailment, where multi-turn dialogues serve as premises to verify hypotheses, we fine-tune a transformer model to accurately discern the truthfulness of these hypotheses. Adversaries manipulate hypotheses through synonym swapping, aiming to deceive the model into making incorrect predictions. To counteract these attacks, we implemented innovative fine-tuning techniques and introduced an embedding perturbation loss method to significantly bolster the model's robustness. Our findings not only emphasize the importance of defending against adversarial attacks in NLP but also highlight the real-world implications, suggesting that enhancing model robustness is critical for reliable NLP applications.

Liang-Yuan Wu, Dhruv Jain

Automatic Speech Recognition (ASR) systems often fail to accurately transcribe speech from Deaf and Hard of Hearing (DHH) individuals, especially during real-time conversations. Existing personalization approaches typically require extensive pre-recorded data and place the burden of adaptation on the DHH speaker. We present EvolveCaptions, a real-time, collaborative ASR adaptation system that supports in-situ personalization with minimal effort. Hearing participants correct ASR errors during live conversations. Based on these corrections, the system generates short, phonetically targeted prompts for the DHH speaker to record, which are then used to fine-tune the ASR model. In a study with 12 DHH and six hearing participants, EvolveCaptions reduced Word Error Rate (WER) across all DHH users within one hour of use, using only five minutes of recording time on average. Participants described the system as intuitive, low-effort, and well-integrated into communication. These findings demonstrate the promise of collaborative, real-time ASR adaptation for more equitable communication.