Harmanpreet Kaur

Anna Martin-Boyle, William Humphreys, Martha Brown et al.

Large Language Models (LLMs) are transforming scholarly tasks like search and summarization, but their reliability remains uncertain. Current evaluation metrics for testing LLM reliability are primarily automated approaches that prioritize efficiency and scalability, but lack contextual nuance and fail to reflect how scientific domain experts assess LLM outputs in practice. We developed and validated a schema for evaluating LLM errors in scholarly question-answering systems that reflects the assessment strategies of practicing scientists. In collaboration with domain experts, we identified 20 error patterns across seven categories through thematic analysis of 68 question-answer pairs. We validated this schema through contextual inquiries with 10 additional scientists, which showed not only which errors experts naturally identify but also how structured evaluation schemas can help them detect previously overlooked issues. Domain experts use systematic assessment strategies, including technical precision testing, value-based evaluation, and meta-evaluation of their own practices. We discuss implications for supporting expert evaluation of LLM outputs, including opportunities for personalized, schema-driven tools that adapt to individual evaluation patterns and expertise levels.

David Alvarez-Melis, Harmanpreet Kaur, Hal Daumé et al.

We take inspiration from the study of human explanation to inform the design and evaluation of interpretability methods in machine learning. First, we survey the literature on human explanation in philosophy, cognitive science, and the social sciences, and propose a list of design principles for machine-generated explanations that are meaningful to humans. Using the concept of weight of evidence from information theory, we develop a method for generating explanations that adhere to these principles. We show that this method can be adapted to handle high-dimensional, multi-class settings, yielding a flexible framework for generating explanations. We demonstrate that these explanations can be estimated accurately from finite samples and are robust to small perturbations of the inputs. We also evaluate our method through a qualitative user study with machine learning practitioners, where we observe that the resulting explanations are usable despite some participants struggling with background concepts like prior class probabilities. Finally, we conclude by surfacing~design~implications for interpretability tools in general.