15.3HCMar 10
Access Over Deception: Fighting Deceptive Patterns through AccessibilityTobias Pellkvist, Katie Seaborn, Miu Kojima
Deceptive patterns, dark patterns, and manipulative user interfaces (UI) are a widely used design strategy that manipulates users to act against their own interests in pursuit of shareholder aims. These patterns may particularly affect people with less education, visual impairments, and older adults. Yet, access is a critical feature of the user experience (UX), development standards, and law. We considered whether and how the Web Content Accessibility Guidelines (WCAG) and related legislation, like the European Accessibility Act (EAA), could act as a tool against deceptive patterns. We used heuristic evaluation to analyze whether and how deceptive patterns violate or conform to these guidelines and legal statutes. Although statistical analysis revealed no significant differences by pattern type, we identified three patterns implicated by the WCAG guidelines: Countdown Timer, Auto-Play, and Hidden Information. We offer this approach as one tool in the fight against UI-based deception and in support of inclusive design.
HCNov 7, 2024
AWARE Narrator and the Utilization of Large Language Models to Extract Behavioral Insights from Smartphone Sensing DataTianyi Zhang, Miu Kojima, Simon D'Alfonso
Smartphones, equipped with an array of sensors, have become valuable tools for personal sensing. Particularly in digital health, smartphones facilitate the tracking of health-related behaviors and contexts, contributing significantly to digital phenotyping, a process where data from digital interactions is analyzed to infer behaviors and assess mental health. Traditional methods process raw sensor data into information features for statistical and machine learning analyses. In this paper, we introduce a novel approach that systematically converts smartphone-collected data into structured, chronological narratives. The AWARE Narrator translates quantitative smartphone sensing data into English language descriptions, forming comprehensive narratives of an individual's activities. We apply the framework to the data collected from university students over a week, demonstrating the potential of utilizing the narratives to summarize individual behavior, and analyzing psychological states by leveraging large language models.