David Martens

Sofie Goethals, Kenneth Sörensen, David Martens

Black-box machine learning models are being used in more and more high-stakes domains, which creates a growing need for Explainable AI (XAI). Unfortunately, the use of XAI in machine learning introduces new privacy risks, which currently remain largely unnoticed. We introduce the explanation linkage attack, which can occur when deploying instance-based strategies to find counterfactual explanations. To counter such an attack, we propose k-anonymous counterfactual explanations and introduce pureness as a new metric to evaluate the validity of these k-anonymous counterfactual explanations. Our results show that making the explanations, rather than the whole dataset, k- anonymous, is beneficial for the quality of the explanations.

Sofie Goethals, David Martens, Theodoros Evgeniou

Artificial Intelligence (AI) systems are increasingly used in high-stakes domains of our life, increasing the need to explain these decisions and to make sure that they are aligned with how we want the decision to be made. The field of Explainable AI (XAI) has emerged in response. However, it faces a significant challenge known as the disagreement problem, where multiple explanations are possible for the same AI decision or prediction. While the existence of the disagreement problem is acknowledged, the potential implications associated with this problem have not yet been widely studied. First, we provide an overview of the different strategies explanation providers could deploy to adapt the returned explanation to their benefit. We make a distinction between strategies that attack the machine learning model or underlying data to influence the explanations, and strategies that leverage the explanation phase directly. Next, we analyse several objectives and concrete scenarios the providers could have to engage in this behavior, and the potential dangerous consequences this manipulative behavior could have on society. We emphasize that it is crucial to investigate this issue now, before these methods are widely implemented, and propose some mitigation strategies.

Bjorge Meulemeester, Raphael Mazzine Barbosa De Oliveira, David Martens

Despite the success of complex machine learning algorithms, mostly justified by an outstanding performance in prediction tasks, their inherent opaque nature still represents a challenge to their responsible application. Counterfactual explanations surged as one potential solution to explain individual decision results. However, two major drawbacks directly impact their usability: (1) the isonomic view of feature changes, in which it is not possible to observe \textit{how much} each modified feature influences the prediction, and (2) the lack of graphical resources to visualize the counterfactual explanation. We introduce Counterfactual Feature (change) Importance (CFI) values as a solution: a way of assigning an importance value to each feature change in a given counterfactual explanation. To calculate these values, we propose two potential CFI methods. One is simple, fast, and has a greedy nature. The other, coined CounterShapley, provides a way to calculate Shapley values between the factual-counterfactual pair. Using these importance values, we additionally introduce three chart types to visualize the counterfactual explanations: (a) the Greedy chart, which shows a greedy sequential path for prediction score increase up to predicted class change, (b) the CounterShapley chart, depicting its respective score in a simple and one-dimensional chart, and finally (c) the Constellation chart, which shows all possible combinations of feature changes, and their impact on the model's prediction score. For each of our proposed CFI methods and visualization schemes, we show how they can provide more information on counterfactual explanations. Finally, an open-source implementation is offered, compatible with any counterfactual explanation generator algorithm. Code repository at: https://github.com/ADMAntwerp/CounterPlots

David Martens, James Hinns, Camille Dams et al.

In many AI applications today, the predominance of black-box machine learning models, due to their typically higher accuracy, amplifies the need for Explainable AI (XAI). Existing XAI approaches, such as the widely used SHAP values or counterfactual (CF) explanations, are arguably often too technical for users to understand and act upon. To enhance comprehension of explanations of AI decisions and the overall user experience, we introduce XAIstories, which leverage Large Language Models to provide narratives about how AI predictions are made: SHAPstories do so based on SHAP explanations, while CFstories do so for CF explanations. We study the impact of our approach on users' experience and understanding of AI predictions. Our results are striking: over 90% of the surveyed general audience finds the narratives generated by SHAPstories convincing. Data scientists primarily see the value of SHAPstories in communicating explanations to a general audience, with 83% of data scientists indicating they are likely to use SHAPstories for this purpose. In an image classification setting, CFstories are considered more or equally convincing as the users' own crafted stories by more than 75% of the participants. CFstories additionally bring a tenfold speed gain in creating a narrative. We also find that SHAPstories help users to more accurately summarize and understand AI decisions, in a credit scoring setting we test, correctly answering comprehension questions significantly more often than they do when only SHAP values are provided. The results thereby suggest that XAIstories may significantly help explaining and understanding AI predictions, ultimately supporting better decision-making in various applications.

Manon Reusens, Sofie Goethals, Toon Calders et al.

As Large Language Models (LLMs) are increasingly deployed in applications such as travel assistance and purchasing support, they are often required to make subjective choices on behalf of users in settings where no objectively correct answer exists. We study LLM decision-making in a travel-assistant context by presenting models with choice dilemmas and analyzing their responses using multinomial logit models to derive implied willingness to pay (WTP) estimates. These WTP values are subsequently compared to human benchmark values from the economics literature. In addition to a baseline setting, we examine how model behavior changes under more realistic conditions, including the provision of information about users' past choices and persona-based prompting. Our results show that while meaningful WTP values can be derived for larger LLMs, they also display systematic deviations at the attribute level. Additionally, they tend to overestimate human WTP overall, particularly when expensive options or business-oriented personas are introduced. Conditioning models on prior preferences for cheaper options yields valuations that are closer to human benchmarks. Overall, our findings highlight both the potential and the limitations of using LLMs for subjective decision support and underscore the importance of careful model selection, prompt design, and user representation when deploying such systems in practice.

Dieter Brughmans, Lissa Melis, David Martens

Counterfactual explanations are increasingly used as an Explainable Artificial Intelligence (XAI) technique to provide stakeholders of complex machine learning algorithms with explanations for data-driven decisions. The popularity of counterfactual explanations resulted in a boom in the algorithms generating them. However, not every algorithm creates uniform explanations for the same instance. Even though in some contexts multiple possible explanations are beneficial, there are circumstances where diversity amongst counterfactual explanations results in a potential disagreement problem among stakeholders. Ethical issues arise when for example, malicious agents use this diversity to fairwash an unfair machine learning model by hiding sensitive features. As legislators worldwide tend to start including the right to explanations for data-driven, high-stakes decisions in their policies, these ethical issues should be understood and addressed. Our literature review on the disagreement problem in XAI reveals that this problem has never been empirically assessed for counterfactual explanations. Therefore, in this work, we conduct a large-scale empirical analysis, on 40 datasets, using 12 explanation-generating methods, for two black-box models, yielding over 192.0000 explanations. Our study finds alarmingly high disagreement levels between the methods tested. A malicious user is able to both exclude and include desired features when multiple counterfactual explanations are available. This disagreement seems to be driven mainly by the dataset characteristics and the type of counterfactual algorithm. XAI centers on the transparency of algorithmic decision-making, but our analysis advocates for transparency about this self-proclaimed transparency

Dieter Brughmans, Pieter Leyman, David Martens

In this paper we suggest NICE: a new algorithm to generate counterfactual explanations for heterogeneous tabular data. The design of our algorithm specifically takes into account algorithmic requirements that often emerge in real-life deployments: (1) the ability to provide an explanation for all predictions, (2) being able to handle any classification model (also non-differentiable ones), and (3) being efficient in run time. More specifically, our approach exploits information from a nearest unlike neighbour to speed up the search process, by iteratively introducing feature values from this neighbour in the instance to be explained. We propose four versions of NICE, one without optimization and, three which optimize the explanations for one of the following properties: sparsity, proximity or plausibility. An extensive empirical comparison on 40 datasets shows that our algorithm outperforms the current state-of-the-art in terms of these criteria. Our analyses show a trade-off between on the one hand plausibility and on the other hand proximity or sparsity, with our different optimization methods offering users the choice to select the types of counterfactuals that they prefer. An open-source implementation of NICE can be found at https://github.com/ADMAntwerp/NICE.

Timour Ichmoukhamedov, James Hinns, David Martens

A rapidly developing application of LLMs in XAI is to convert quantitative explanations such as SHAP into user-friendly narratives to explain the decisions made by smaller prediction models. Evaluating the narratives without relying on human preference studies or surveys is becoming increasingly important in this field. In this work we propose a framework and explore several automated metrics to evaluate LLM-generated narratives for explanations of tabular classification tasks. We apply our approach to compare several state-of-the-art LLMs across different datasets and prompt types. As a demonstration of their utility, these metrics allow us to identify new challenges related to LLM hallucinations for XAI narratives.

James Hinns, David Martens

The rise of deep learning in image classification has brought unprecedented accuracy but also highlighted a key issue: the use of 'shortcuts' by models. Such shortcuts are easy-to-learn patterns from the training data that fail to generalise to new data. Examples include the use of a copyright watermark to recognise horses, snowy background to recognise huskies, or ink markings to detect malignant skin lesions. The explainable AI (XAI) community has suggested using instance-level explanations to detect shortcuts without external data, but this requires the examination of many explanations to confirm the presence of such shortcuts, making it a labour-intensive process. To address these challenges, we introduce Counterfactual Frequency (CoF) tables, a novel approach that aggregates instance-based explanations into global insights, and exposes shortcuts. The aggregation implies the need for some semantic concepts to be used in the explanations, which we solve by labelling the segments of an image. We demonstrate the utility of CoF tables across several datasets, revealing the shortcuts learned from them.

Mateusz Cedro, David Martens

Graph Neural Networks (GNNs) are a powerful technique for machine learning on graph-structured data, yet they pose challenges in interpretability. Existing GNN explanation methods usually yield technical outputs, such as subgraphs and feature importance scores, that are difficult for non-data scientists to understand and thereby violate the purpose of explanations. Motivated by recent Explainable AI (XAI) research, we propose GraphXAIN, a method that generates natural language narratives explaining GNN predictions. GraphXAIN is a model- and explainer-agnostic method that uses Large Language Models (LLMs) to translate explanatory subgraphs and feature importance scores into coherent, story-like explanations of GNN decision-making processes. Evaluations on real-world datasets demonstrate GraphXAIN's ability to improve graph explanations. A survey of machine learning researchers and practitioners reveals that GraphXAIN enhances four explainability dimensions: understandability, satisfaction, convincingness, and suitability for communicating model predictions. When combined with another graph explainer method, GraphXAIN further improves trustworthiness, insightfulness, confidence, and usability. Notably, 95% of participants found GraphXAIN to be a valuable addition to the GNN explanation method. By incorporating natural language narratives, our approach serves both graph practitioners and non-expert users by providing clearer and more effective explanations.

David Martens, Galit Shmueli, Theodoros Evgeniou et al.

Understanding the decisions made and actions taken by increasingly complex AI system remains a key challenge. This has led to an expanding field of research in explainable artificial intelligence (XAI), highlighting the potential of explanations to enhance trust, support adoption, and meet regulatory standards. However, the question of what constitutes a "good" explanation is dependent on the goals, stakeholders, and context. At a high level, psychological insights such as the concept of mental model alignment can offer guidance, but success in practice is challenging due to social and technical factors. As a result of this ill-defined nature of the problem, explanations can be of poor quality (e.g. unfaithful, irrelevant, or incoherent), potentially leading to substantial risks. Instead of fostering trust and safety, poorly designed explanations can actually cause harm, including wrong decisions, privacy violations, manipulation, and even reduced AI adoption. Therefore, we caution stakeholders to beware of explanations of AI: while they can be vital, they are not automatically a remedy for transparency or responsible AI adoption, and their misuse or limitations can exacerbate harm. Attention to these caveats can help guide future research to improve the quality and impact of AI explanations.

James Hinns, David Martens

Deep learning dominates image classification tasks, yet understanding how models arrive at predictions remains a challenge. Much research focuses on local explanations of individual predictions, such as saliency maps, which visualise the influence of specific pixels on a model's prediction. However, reviewing many of these explanations to identify recurring patterns is infeasible, while global methods often oversimplify and miss important local behaviours. To address this, we propose Segment Attribution Tables (SATs), a method for summarising local saliency explanations into (semi-)global insights. SATs take image segments (such as "eyes" in Chihuahuas) and leverage saliency maps to quantify their influence. These segments highlight concepts the model relies on across instances and reveal spurious correlations, such as reliance on backgrounds or watermarks, even when out-of-distribution test performance sees little change. SATs can explain any classifier for which a form of saliency map can be produced, using segmentation maps that provide named segments. SATs bridge the gap between oversimplified global summaries and overly detailed local explanations, offering a practical tool for analysing and debugging image classifiers.

Galit Shmueli, David Martens, Jaewon Yoo et al.

Counterfactuals play a pivotal role in the two distinct data science fields of causal inference (CI) and explainable artificial intelligence (XAI). While the core idea behind counterfactuals remains the same in both fields--the examination of what would have happened under different circumstances--there are key differences in how they are used and interpreted. We introduce a formal definition that encompasses the multi-faceted concept of the counterfactual in CI and XAI. We then discuss how counterfactuals are used, evaluated, generated, and operationalized in CI vs. XAI, highlighting conceptual and practical differences. By comparing and contrasting the two, we hope to identify opportunities for cross-fertilization across CI and XAI.

Raphael Mazzine Barbosa de Oliveira, Sofie Goethals, Dieter Brughmans et al.

In eXplainable Artificial Intelligence (XAI), counterfactual explanations are known to give simple, short, and comprehensible justifications for complex model decisions. However, we are yet to see more applied studies in which they are applied in real-world cases. To fill this gap, this study focuses on showing how counterfactuals are applied to employability-related problems which involve complex machine learning algorithms. For these use cases, we use real data obtained from a public Belgian employment institution (VDAB). The use cases presented go beyond the mere application of counterfactuals as explanations, showing how they can enhance decision support, comply with legal requirements, guide controlled changes, and analyze novel insights.

Yanou Ramon, Sandra C. Matz, R. A. Farrokhnia et al.

Every step we take in the digital world leaves behind a record of our behavior; a digital footprint. Research has suggested that algorithms can translate these digital footprints into accurate estimates of psychological characteristics, including personality traits, mental health or intelligence. The mechanisms by which AI generates these insights, however, often remain opaque. In this paper, we show how Explainable AI (XAI) can help domain experts and data subjects validate, question, and improve models that classify psychological traits from digital footprints. We elaborate on two popular XAI methods (rule extraction and counterfactual explanations) in the context of Big Five personality predictions (traits and facets) from financial transactions data (N = 6,408). First, we demonstrate how global rule extraction sheds light on the spending patterns identified by the model as most predictive for personality, and discuss how these rules can be used to explain, validate, and improve the model. Second, we implement local rule extraction to show that individuals are assigned to personality classes because of their unique financial behavior, and that there exists a positive link between the model's prediction confidence and the number of features that contributed to the prediction. Our experiments highlight the importance of both global and local XAI methods. By better understanding how predictive models work in general as well as how they derive an outcome for a particular person, XAI promotes accountability in a world in which AI impacts the lives of billions of people around the world.

Raphael Mazzine, David Martens

Counterfactual explanations are viewed as an effective way to explain machine learning predictions. This interest is reflected by a relatively young literature with already dozens of algorithms aiming to generate such explanations. These algorithms are focused on finding how features can be modified to change the output classification. However, this rather general objective can be achieved in different ways, which brings about the need for a methodology to test and benchmark these algorithms. The contributions of this work are manifold: First, a large benchmarking study of 10 algorithmic approaches on 22 tabular datasets is performed, using 9 relevant evaluation metrics. Second, the introduction of a novel, first of its kind, framework to test counterfactual generation algorithms. Third, a set of objective metrics to evaluate and compare counterfactual results. And finally, insight from the benchmarking results that indicate which approaches obtain the best performance on what type of dataset. This benchmarking study and framework can help practitioners in determining which technique and building blocks most suit their context, and can help researchers in the design and evaluation of current and future counterfactual generation algorithms. Our findings show that, overall, there's no single best algorithm to generate counterfactual explanations as the performance highly depends on properties related to the dataset, model, score and factual point specificities.

Tom Vermeire, Thibault Laugel, Xavier Renard et al.

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to provide this explainability have been introduced in the field, but the existing literature in the machine learning community has paid little attention to the stakeholder whose needs are rather studied in the human-computer interface community. Therefore, organizations that want or need to provide this explainability are confronted with the selection of an appropriate method for their use case. In this paper, we argue there is a need for a methodology to bridge the gap between stakeholder needs and explanation methods. We present our ongoing work on creating this methodology to help data scientists in the process of providing explainability to stakeholders. In particular, our contributions include documents used to characterize XAI methods and user requirements (shown in Appendix), which our methodology builds upon.

Yanou Ramon, Tom Vermeire, Olivier Toubia et al.

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on developing algorithms that generate such explanations, there has not yet been sufficient consideration of customers' preferences for various types and formats of explanations. We discuss theoretically and study empirically people's preferences for explanations of algorithmic decisions. We focus on three main attributes that describe automatically-generated explanations from existing XAI algorithms (format, complexity, and specificity), and capture differences across contexts (online targeted advertising vs. loan applications) as well as heterogeneity in users' cognitive styles. Despite their popularity among academics, we find that counterfactual explanations are not popular among users, unless they follow a negative outcome (e.g., loan application was denied). We also find that users are willing to tolerate some complexity in explanations. Finally, our results suggest that preferences for specific (vs. more abstract) explanations are related to the level at which the decision is construed by the user, and to the deliberateness of the user's cognitive style.

Tom Vermeire, David Martens

The complexity of state-of-the-art modeling techniques for image classification impedes the ability to explain model predictions in an interpretable way. Existing explanation methods generally create importance rankings in terms of pixels or pixel groups. However, the resulting explanations lack an optimal size, do not consider feature dependence and are only related to one class. Counterfactual explanation methods are considered promising to explain complex model decisions, since they are associated with a high degree of human interpretability. In this paper, SEDC is introduced as a model-agnostic instance-level explanation method for image classification to obtain visual counterfactual explanations. For a given image, SEDC searches a small set of segments that, in case of removal, alters the classification. As image classification tasks are typically multiclass problems, SEDC-T is proposed as an alternative method that allows specifying a target counterfactual class. We compare SEDC(-T) with popular feature importance methods such as LRP, LIME and SHAP, and we describe how the mentioned importance ranking issues are addressed. Moreover, concrete examples and experiments illustrate the potential of our approach (1) to obtain trust and insight, and (2) to obtain input for model improvement by explaining misclassifications.

Dorien herremans, David Martens, Kenneth Sörensen

Record companies invest billions of dollars in new talent around the globe each year. Gaining insight into what actually makes a hit song would provide tremendous benefits for the music industry. In this research we tackle this question by focussing on the dance hit song classification problem. A database of dance hit songs from 1985 until 2013 is built, including basic musical features, as well as more advanced features that capture a temporal aspect. A number of different classifiers are used to build and test dance hit prediction models. The resulting best model has a good performance when predicting whether a song is a "top 10" dance hit versus a lower listed position.

Julie Moeyersoms, Brian d'Alessandro, Foster Provost et al.

Predictive modeling applications increasingly use data representing people's behavior, opinions, and interactions. Fine-grained behavior data often has different structure from traditional data, being very high-dimensional and sparse. Models built from these data are quite difficult to interpret, since they contain many thousands or even many millions of features. Listing features with large model coefficients is not sufficient, because the model coefficients do not incorporate information on feature presence, which is key when analysing sparse data. In this paper we introduce two alternatives for explaining predictive models by listing important features. We evaluate these alternatives in terms of explanation "bang for the buck,", i.e., how many examples' inferences are explained for a given number of features listed. The bottom line: (i) The proposed alternatives have double the bang-for-the-buck as compared to just listing the high-coefficient features, and (ii) interestingly, although they come from different sources and motivations, the two new alternatives provide strikingly similar rankings of important features.