Cheng Cao

Hanbo Sun, Jian Gao, Xiaomin Wu et al.

High-quality human transcription is essential for training and improving Automatic Speech Recognition (ASR) models. Recent study~\cite{libricrowd} has found that every 1% worse transcription Word Error Rate (WER) increases approximately 2% ASR WER by using the transcriptions to train ASR models. Transcription errors are inevitable for even highly-trained annotators. However, few studies have explored human transcription correction. Error correction methods for other problems, such as ASR error correction and grammatical error correction, do not perform sufficiently for this problem. Therefore, we propose HTEC for Human Transcription Error Correction. HTEC consists of two stages: Trans-Checker, an error detection model that predicts and masks erroneous words, and Trans-Filler, a sequence-to-sequence generative model that fills masked positions. We propose a holistic list of correction operations, including four novel operations handling deletion errors. We further propose a variant of embeddings that incorporates phoneme information into the input of the transformer. HTEC outperforms other methods by a large margin and surpasses human annotators by 2.2% to 4.5% in WER. Finally, we deployed HTEC to assist human annotators and showed HTEC is particularly effective as a co-pilot, which improves transcription quality by 15.1% without sacrificing transcription velocity.

Jian Gao, Hanbo Sun, Cheng Cao et al.

High quality transcription data is crucial for training automatic speech recognition (ASR) systems. However, the existing industry-level data collection pipelines are expensive to researchers, while the quality of crowdsourced transcription is low. In this paper, we propose a reliable method to collect speech transcriptions. We introduce two mechanisms to improve transcription quality: confidence estimation based reprocessing at labeling stage, and automatic word error correction at post-labeling stage. We collect and release LibriCrowd - a large-scale crowdsourced dataset of audio transcriptions on 100 hours of English speech. Experiment shows the Transcription WER is reduced by over 50%. We further investigate the impact of transcription error on ASR model performance and found a strong correlation. The transcription quality improvement provides over 10% relative WER reduction for ASR models. We release the dataset and code to benefit the research community.

Ying Lin, Zhengzhang Chen, Cheng Cao et al.

Given a large number of low-level heterogeneous categorical alerts from an anomaly detection system, how to characterize complex relationships between different alerts, filter out false positives, and deliver trustworthy rankings and suggestions to end users? This problem is motivated by and generalized from applications in enterprise security and attack scenario reconstruction. While existing techniques focus on either reconstructing abnormal scenarios or filtering out false positive alerts, it can be more advantageous to consider the two perspectives simultaneously in order to improve detection accuracy and better understand anomaly behaviors. In this paper, we propose CAR, a collaborative alerts ranking framework that exploits both temporal and content correlations from heterogeneous categorical alerts. CAR first builds a tree-based model to capture both short-term correlations and long-term dependencies in each alert sequence, which identifies abnormal action sequences. Then, an embedding-based model is employed to learn the content correlations between alerts via their heterogeneous categorical attributes. Finally, by incorporating both temporal and content dependencies into one optimization framework, CAR ranks both alerts and their corresponding alert patterns. Our experiments, using real-world enterprise monitoring data and real attacks launched by professional hackers, show that CAR can accurately identify true positive alerts and successfully reconstruct attack scenarios at the same time.