Di Jiang

Yuanfeng Song, Yuanqin He, Xuefang Zhao et al.

The springing up of Large Language Models (LLMs) has shifted the community from single-task-orientated natural language processing (NLP) research to a holistic end-to-end multi-task learning paradigm. Along this line of research endeavors in the area, LLM-based prompting methods have attracted much attention, partially due to the technological advantages brought by prompt engineering (PE) as well as the underlying NLP principles disclosed by various prompting methods. Traditional supervised learning usually requires training a model based on labeled data and then making predictions. In contrast, PE methods directly use the powerful capabilities of existing LLMs (i.e., GPT-3 and GPT-4) via composing appropriate prompts, especially under few-shot or zero-shot scenarios. Facing the abundance of studies related to the prompting and the ever-evolving nature of this field, this article aims to (i) illustrate a novel perspective to review existing PE methods, within the well-established communication theory framework; (ii) facilitate a better/deeper understanding of developing trends of existing PE methods used in four typical tasks; (iii) shed light on promising research directions for future PE methods.

Fangyuan Zhang, Zhengjun Huang, Yingli Zhou et al.

Graph-based Retrieval-Augmented Generation (Graph-RAG) enhances large language models (LLMs) by structuring retrieval over an external corpus. However, existing approaches typically assume a static corpus, requiring expensive full-graph reconstruction whenever new documents arrive, limiting their scalability in dynamic, evolving environments. To address these limitations, we introduce EraRAG, a novel multi-layered Graph-RAG framework that supports efficient and scalable dynamic updates. Our method leverages hyperplane-based Locality-Sensitive Hashing (LSH) to partition and organize the original corpus into hierarchical graph structures, enabling efficient and localized insertions of new data without disrupting the existing topology. The design eliminates the need for retraining or costly recomputation while preserving high retrieval accuracy and low latency. Experiments on large-scale benchmarks demonstrate that EraRag achieves up to an order of magnitude reduction in update time and token consumption compared to existing Graph-RAG systems, while providing superior accuracy performance. This work offers a practical path forward for RAG systems that must operate over continually growing corpora, bridging the gap between retrieval efficiency and adaptability. Our code and data are available at https://github.com/EverM0re/EraRAG-Official.

Mengze Hong, Di Jiang, Weiwei Zhao et al.

While large language models (LLMs) offer promising capabilities for automating academic workflows, existing systems for academic peer review remain constrained by text-only inputs, limited contextual grounding, and a lack of actionable feedback. In this work, we present an interactive web-based system for multimodal, community-aware peer review simulation to enable effective manuscript revisions before paper submission. Our framework integrates textual and visual information through multimodal LLMs, enhances review quality via retrieval-augmented generation (RAG) grounded in web-scale OpenReview data, and converts generated reviews into actionable to-do lists using the proposed Action:Objective[\#] format, providing structured and traceable guidance. The system integrates seamlessly into existing academic writing platforms, providing interactive interfaces for real-time feedback and revision tracking. Experimental results highlight the effectiveness of the proposed system in generating more comprehensive and useful reviews aligned with expert standards, surpassing ablated baselines and advancing transparent, human-centered scholarly assistance.

Di Jiang, Zeyu Chen, Rongzhong Lian et al.

Familia is an open-source toolkit for pragmatic topic modeling in industry. Familia abstracts the utilities of topic modeling in industry as two paradigms: semantic representation and semantic matching. Efficient implementations of the two paradigms are made publicly available for the first time. Furthermore, we provide off-the-shelf topic models trained on large-scale industrial corpora, including Latent Dirichlet Allocation (LDA), SentenceLDA and Topical Word Embedding (TWE). We further describe typical applications which are successfully powered by topic modeling, in order to ease the confusions and difficulties of software engineers during topic model selection and utilization.

Mengze Hong, Wailing Ng, Chen Jason Zhang et al.

Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address these limitations, we propose an LLM-in-the-loop (LLM-ITL) intent clustering framework, integrating the language understanding capabilities of LLMs into conventional clustering algorithms. Specifically, this paper (1) examines the effectiveness of fine-tuned LLMs in semantic coherence evaluation and intent cluster naming, achieving over 95% accuracy aligned with human judgments; (2) designs an LLM-ITL framework that facilitates the iterative discovery of coherent intent clusters and the optimal number of clusters; and (3) introduces context-aware techniques tailored for customer service dialogue. Since existing English benchmarks lack sufficient semantic diversity and intent coverage, we further present a comprehensive Chinese dialogue intent dataset comprising over 100k real customer service calls with 1,507 human-annotated clusters. The proposed approaches significantly outperform LLM-guided baselines, achieving notable improvements in clustering quality, cost efficiency, and downstream applications. Combined with several best practices, our findings highlight the prominence of LLM-in-the-loop techniques for scalable dialogue data mining.

Mengze Hong, Chen Jason Zhang, Chaotao Chen et al.

Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT. Despite significant advancements, the limited scale and diversity of current persona dialogue datasets remain challenges to achieving robust persona-consistent dialogue models. In this study, drawing inspiration from the success of large-scale pre-training, we introduce PPDS, an open-domain persona dialogue system that employs extensive generative pre-training on a persona dialogue dataset to enhance persona consistency. Specifically, we present a persona extraction model designed to autonomously and precisely generate vast persona dialogue datasets. Additionally, we unveil a pioneering persona augmentation technique to address the invalid persona bias inherent in the constructed dataset. Both quantitative and human evaluations consistently highlight the superior response quality and persona consistency of our proposed model, underscoring its effectiveness.

Mengze Hong, Chen Jason Zhang, Di Jiang et al.

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To effectively handle diverse customer inquiries, augmenting the knowledge base with "similar questions" that retain semantic meaning while incorporating varied expressions is a cost-effective strategy. In this paper, we introduce the Similar Question Generation (SQG) task for LLM training and inference, proposing context-aware approaches to enable comprehensive semantic exploration and enhanced alignment with source question-answer relationships. We formulate optimization techniques for constructing in-context prompts and selecting an optimal subset of similar questions to expand chatbot knowledge under budget constraints. Both quantitative and human evaluations validate the effectiveness of these methods, achieving a 92% user satisfaction rate in a deployed chatbot system, reflecting an 18% improvement over the unaugmented baseline. These findings highlight the practical benefits of SQG and emphasize the potential of LLMs, not as direct chatbot interfaces, but in supporting non-generative systems for hallucination-free, compliance-guaranteed applications.

Yuanfeng Song, Di Jiang, Xuefang Zhao et al.

Modern Automatic Speech Recognition (ASR) systems primarily rely on scores from an Acoustic Model (AM) and a Language Model (LM) to rescore the N-best lists. With the abundance of recent natural language processing advances, the information utilized by current ASR for evaluating the linguistic and semantic legitimacy of the N-best hypotheses is rather limited. In this paper, we propose a novel Learning-to-Rescore (L2RS) mechanism, which is specialized for utilizing a wide range of textual information from the state-of-the-art NLP models and automatically deciding their weights to rescore the N-best lists for ASR systems. Specifically, we incorporate features including BERT sentence embedding, topic vector, and perplexity scores produced by n-gram LM, topic modeling LM, BERT LM and RNNLM to train a rescoring model. We conduct extensive experiments based on a public dataset, and experimental results show that L2RS outperforms not only traditional rescoring methods but also its deep neural network counterparts by a substantial improvement of 20.67% in terms of NDCG@10. L2RS paves the way for developing more effective rescoring models for ASR.

Shaobo Cui, Rongzhong Lian, Di Jiang et al.

In open-domain dialogue systems, generative approaches have attracted much attention for response generation. However, existing methods are heavily plagued by generating safe responses and unnatural responses. To alleviate these two problems, we propose a novel framework named Dual Adversarial Learning (DAL) for high-quality response generation. DAL is the first work to innovatively utilizes the duality between query generation and response generation to avoid safe responses and increase the diversity of the generated responses. Additionally, DAL uses adversarial learning to mimic human judges and guides the system to generate natural responses. Experimental results demonstrate that DAL effectively improves both diversity and overall quality of the generated responses. DAL outperforms the state-of-the-art methods regarding automatic metrics and human evaluations.

Di Jiang, Yuanfeng Song, Rongzhong Lian et al.

In the last decade, a variety of topic models have been proposed for text engineering. However, except Probabilistic Latent Semantic Analysis (PLSA) and Latent Dirichlet Allocation (LDA), most of existing topic models are seldom applied or considered in industrial scenarios. This phenomenon is caused by the fact that there are very few convenient tools to support these topic models so far. Intimidated by the demanding expertise and labor of designing and implementing parameter inference algorithms, software engineers are prone to simply resort to PLSA/LDA, without considering whether it is proper for their problem at hand or not. In this paper, we propose a configurable topic modeling framework named Familia, in order to bridge the huge gap between academic research fruits and current industrial practice. Familia supports an important line of topic models that are widely applicable in text engineering scenarios. In order to relieve burdens of software engineers without knowledge of Bayesian networks, Familia is able to conduct automatic parameter inference for a variety of topic models. Simply through changing the data organization of Familia, software engineers are able to easily explore a broad spectrum of existing topic models or even design their own topic models, and find the one that best suits the problem at hand. With its superior extendability, Familia has a novel sampling mechanism that strikes balance between effectiveness and efficiency of parameter inference. Furthermore, Familia is essentially a big topic modeling framework that supports parallel parameter inference and distributed parameter storage. The utilities and necessity of Familia are demonstrated in real-life industrial applications. Familia would significantly enlarge software engineers' arsenal of topic models and pave the way for utilizing highly customized topic models in real-life problems.