Hanchao Liu

Weimin Xiong, Ke Wang, Yifan Song et al. · pku

Current evaluations of tool-integrated LLM agents typically focus on end-to-end tool-usage evaluation while neglecting their stability. This limits their real-world applicability, as various internal or external factors can cause agents to crash or behave abnormally. Our research addresses this by investigating whether agents are vulnerable to errors throughout the entire tool invocation process, including reading tool documentation, selecting tools and generating parameters, and processing the tool's response. Through extensive experiments, we observe that agents are highly susceptible to errors at each stage and agents based on open-source models are more vulnerable than those based on proprietary models. We also find that increasing the model size does not significantly improve tool invocation reasoning and may make agents more vulnerable to attacks resembling normal user instructions. This highlights the importance of evaluating agent stability and offers valuable insights for future LLM development and evaluation.

Hanchao Liu, Rongjun Li, Weimin Xiong et al.

Workflows play a crucial role in enhancing enterprise efficiency by orchestrating complex processes with multiple tools or components. However, hand-crafted workflow construction requires expert knowledge, presenting significant technical barriers. Recent advancements in Large Language Models (LLMs) have improved the generation of workflows from natural language instructions (aka NL2Workflow), yet existing single LLM agent-based methods face performance degradation on complex tasks due to the need for specialized knowledge and the strain of task-switching. To tackle these challenges, we propose WorkTeam, a multi-agent NL2Workflow framework comprising a supervisor, orchestrator, and filler agent, each with distinct roles that collaboratively enhance the conversion process. As there are currently no publicly available NL2Workflow benchmarks, we also introduce the HW-NL2Workflow dataset, which includes 3,695 real-world business samples for training and evaluation. Experimental results show that our approach significantly increases the success rate of workflow construction, providing a novel and effective solution for enterprise NL2Workflow services.