Bo Sun

Bolun Sun, Yifan Zhou, Haiyun Jiang

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks like Data Practice Identification, Choice Identification, Policy Summarization, and Privacy Question Answering, setting new benchmarks in privacy policy analysis. Building on these findings, we introduce an innovative LLM-based agent that functions as an expert system for processing website privacy policies, guiding users through complex legal language without requiring them to pose specific questions. A user study with 100 participants showed that users assisted by the agent had higher comprehension levels (mean score of 2.6 out of 3 vs. 1.8 in the control group), reduced cognitive load (task difficulty ratings of 3.2 out of 10 vs. 7.8), increased confidence in managing privacy, and completed tasks in less time (5.5 minutes vs. 15.8 minutes). This work highlights the potential of LLM-based agents to transform user interaction with privacy policies, leading to more informed consent and empowering users in the digital services landscape.

Bolun Sun, Charles Chang, Yuen Yuen Ang et al.

We introduce CAPC-CG, the Chinese Adaptive Policy Communication (Central Government) Corpus, the first open dataset of Chinese policy directives annotated with a five-color taxonomy of clear and ambiguous language categories, building on Ang's theory of adaptive policy communication. Spanning 1949-2023, this corpus includes national laws, administrative regulations, and ministerial rules issued by China's top authorities. Each document is segmented into paragraphs, producing a total of 3.3 million units. Alongside the corpus, we release comprehensive metadata, a two-round labeling framework, and a gold-standard annotation set developed by expert and trained coders. Inter-annotator agreement achieves a Fleiss's kappa of K = 0.86 on directive labels, indicating high reliability for supervised modeling. We provide baseline classification results with several large language models (LLMs), together with our annotation codebook, and describe patterns from the dataset. This release aims to support downstream tasks and multilingual NLP research in policy communication.