Daling Wang

Xiaoming Zhang, Ming Wang, Xiaocui Yang et al.

Multi-hop Question Answering (QA) necessitates complex reasoning by integrating multiple pieces of information to resolve intricate questions. However, existing QA systems encounter challenges such as outdated information, context window length limitations, and an accuracy-quantity trade-off. To address these issues, we propose a novel framework, the Hierarchical Retrieval-Augmented Generation Model with Rethink (HiRAG), comprising Decomposer, Definer, Retriever, Filter, and Summarizer five key modules. We introduce a new hierarchical retrieval strategy that incorporates both sparse retrieval at the document level and dense retrieval at the chunk level, effectively integrating their strengths. Additionally, we propose a single-candidate retrieval method to mitigate the limitations of multi-candidate retrieval. We also construct two new corpora, Indexed Wikicorpus and Profile Wikicorpus, to address the issues of outdated and insufficient knowledge. Our experimental results on four datasets demonstrate that HiRAG outperforms state-of-the-art models across most metrics, and our Indexed Wikicorpus is effective. The code for HiRAG is available at https://github.com/2282588541a/HiRAG

Ming Wang, Yuanzhong Liu, Xiaoyu Liang et al.

LLMs have demonstrated commendable performance across diverse domains. Nevertheless, formulating high-quality prompts to assist them in their work poses a challenge for non-AI experts. Existing research in prompt engineering suggests somewhat scattered optimization principles and designs empirically dependent prompt optimizers. Unfortunately, these endeavors lack a structural design, incurring high learning costs and it is not conducive to the iterative updating of prompts, especially for non-AI experts. Inspired by structured reusable programming languages, we propose LangGPT, a structural prompt design framework. Furthermore, we introduce Minstrel, a multi-generative agent system with reflection to automate the generation of structural prompts. Experiments and the case study illustrate that structural prompts generated by Minstrel or written manually significantly enhance the performance of LLMs. Furthermore, we analyze the ease of use of structural prompts through a user survey in our online community.

Huiying Cao, Yiqun Zhang, Shi Feng et al.

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can assist LLMs in mitigating illusions and enhancing the understanding of users' intentions and emotions. However, models remain heavily reliant on fixed knowledge bases and unrestricted incorporation of external knowledge can introduce noise. Tool learning is a flexible end-to-end approach that assists LLMs in handling complex problems. In this paper, we propose Emotional Knowledge Tool Calling (EKTC) framework, which encapsulates the commonsense knowledge bases as empathetic tools, enabling LLMs to integrate external knowledge flexibly through tool calling. In order to adapt the models to the new task, we construct a novel dataset TOOL-ED based on the EMPATHETICMPATHETIC DIALOGUE (ED) dataset. We validate EKTC on the ED dataset, and the experimental results demonstrate that our framework can enhance the ability of LLMs to generate empathetic responses effectively.

Peidong Wang, Zhiming Ma, Xin Dai et al.

Existing fraud detection methods predominantly rely on transcribed text, suffering from ASR errors and missing crucial acoustic cues like vocal tone and environmental context. This limits their effectiveness against complex deceptive strategies. To address these challenges, we first propose \textbf{SAFE-QAQ}, an end-to-end comprehensive framework for audio-based slow-thinking fraud detection. First, the SAFE-QAQ framework eliminates the impact of transcription errors on detection performance. Secondly, we propose rule-based slow-thinking reward mechanisms that systematically guide the system to identify fraud-indicative patterns by accurately capturing fine-grained audio details, through hierarchical reasoning processes. Besides, our framework introduces a dynamic risk assessment framework during live calls, enabling early detection and prevention of fraud. Experiments on the TeleAntiFraud-Bench demonstrate that SAFE-QAQ achieves dramatic improvements over existing methods in multiple key dimensions, including accuracy, inference efficiency, and real-time processing capabilities. Currently deployed and analyzing over 70,000 calls daily, SAFE-QAQ effectively automates complex fraud detection, reducing human workload and financial losses. Code: https://anonymous.4open.science/r/SAFE-QAQ.