Yang Deng

Tong Zhang, Peixin Qin, Yang Deng et al.

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction. To this end, we introduce CLAMBER, a benchmark for evaluating LLMs using a well-organized taxonomy. Building upon the taxonomy, we construct ~12K high-quality data to assess the strengths, weaknesses, and potential risks of various off-the-shelf LLMs. Our findings indicate the limited practical utility of current LLMs in identifying and clarifying ambiguous user queries, even enhanced by chain-of-thought (CoT) and few-shot prompting. These techniques may result in overconfidence in LLMs and yield only marginal enhancements in identifying ambiguity. Furthermore, current LLMs fall short in generating high-quality clarifying questions due to a lack of conflict resolution and inaccurate utilization of inherent knowledge. In this paper, CLAMBER presents a guidance and promotes further research on proactive and trustworthy LLMs. Our dataset is available at https://github.com/zt991211/CLAMBER

Chen Huang, Yang Deng, Wenqiang Lei et al.

With the advancement of large language models (LLMs), intelligent models have evolved from mere tools to autonomous agents with their own goals and strategies for cooperating with humans. This evolution has birthed a novel paradigm in NLP, i.e., human-model cooperation, that has yielded remarkable progress in numerous NLP tasks in recent years. In this paper, we take the first step to present a thorough review of human-model cooperation, exploring its principles, formalizations, and open challenges. In particular, we introduce a new taxonomy that provides a unified perspective to summarize existing approaches. Also, we discuss potential frontier areas and their corresponding challenges. We regard our work as an entry point, paving the way for more breakthrough research in this regard.