On the Multi-turn Instruction Following for Conversational Web AgentsYang Deng, Xuan Zhang, Wenxuan Zhang et al.
Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite these advancements, the potential for LLM-powered agents to effectively engage with sequential user instructions in real-world scenarios has not been fully explored. In this work, we introduce a new task of Conversational Web Navigation, which necessitates sophisticated interactions that span multiple turns with both the users and the environment, supported by a specially developed dataset named Multi-Turn Mind2Web (MT-Mind2Web). To tackle the limited context length of LLMs and the context-dependency issue of the conversational tasks, we further propose a novel framework, named self-reflective memory-augmented planning (Self-MAP), which employs memory utilization and self-reflection techniques. Extensive experiments are conducted to benchmark the MT-Mind2Web dataset, and validate the effectiveness of the proposed method.
5.5CLOct 25, 2024
AGENT-CQ: Automatic Generation and Evaluation of Clarifying Questions for Conversational Search with LLMsClemencia Siro, Yifei Yuan, Mohammad Aliannejadi et al.
Generating diverse and effective clarifying questions is crucial for improving query understanding and retrieval performance in open-domain conversational search (CS) systems. We propose AGENT-CQ (Automatic GENeration, and evaluaTion of Clarifying Questions), an end-to-end LLM-based framework addressing the challenges of scalability and adaptability faced by existing methods that rely on manual curation or template-based approaches. AGENT-CQ consists of two stages: a generation stage employing LLM prompting strategies to generate clarifying questions, and an evaluation stage (CrowdLLM) that simulates human crowdsourcing judgments using multiple LLM instances to assess generated questions and answers based on comprehensive quality metrics. Extensive experiments on the ClariQ dataset demonstrate CrowdLLM's effectiveness in evaluating question and answer quality. Human evaluation and CrowdLLM show that the AGENT-CQ - generation stage, consistently outperforms baselines in various aspects of question and answer quality. In retrieval-based evaluation, LLM-generated questions significantly enhance retrieval effectiveness for both BM25 and cross-encoder models compared to human-generated questions.
12.0CLApr 8, 2025
Query Understanding in LLM-based Conversational Information SeekingYifei Yuan, Zahra Abbasiantaeb, Yang Deng et al.
Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information needs. Large Language Models (LLMs) enhance this process by interpreting nuanced language and adapting dynamically, improving the relevance and precision of search results in real-time. In this tutorial, we explore advanced techniques to enhance query understanding in LLM-based CIS systems. We delve into LLM-driven methods for developing robust evaluation metrics to assess query understanding quality in multi-turn interactions, strategies for building more interactive systems, and applications like proactive query management and query reformulation. We also discuss key challenges in integrating LLMs for query understanding in conversational search systems and outline future research directions. Our goal is to deepen the audience's understanding of LLM-based conversational query understanding and inspire discussions to drive ongoing advancements in this field.