Anshul Mittal

Kunal Dahiya, Nilesh Gupta, Deepak Saini et al.

Extreme Classification (XC) seeks to tag data points with the most relevant subset of labels from an extremely large label set. Performing deep XC with dense, learnt representations for data points and labels has attracted much attention due to its superiority over earlier XC methods that used sparse, hand-crafted features. Negative mining techniques have emerged as a critical component of all deep XC methods that allow them to scale to millions of labels. However, despite recent advances, training deep XC models with large encoder architectures such as transformers remains challenging. This paper identifies that memory overheads of popular negative mining techniques often force mini-batch sizes to remain small and slow training down. In response, this paper introduces NGAME, a light-weight mini-batch creation technique that offers provably accurate in-batch negative samples. This allows training with larger mini-batches offering significantly faster convergence and higher accuracies than existing negative sampling techniques. NGAME was found to be up to 16% more accurate than state-of-the-art methods on a wide array of benchmark datasets for extreme classification, as well as 3% more accurate at retrieving search engine queries in response to a user webpage visit to show personalized ads. In live A/B tests on a popular search engine, NGAME yielded up to 23% gains in click-through-rates.

Satya Kapoor, Alex Gil, Sreyoshi Bhaduri et al.

Topic modeling is a widely used technique for uncovering thematic structures from large text corpora. However, most topic modeling approaches e.g. Latent Dirichlet Allocation (LDA) struggle to capture nuanced semantics and contextual understanding required to accurately model complex narratives. Recent advancements in this area include methods like BERTopic, which have demonstrated significantly improved topic coherence and thus established a new standard for benchmarking. In this paper, we present a novel approach, the Qualitative Insights Tool (QualIT) that integrates large language models (LLMs) with existing clustering-based topic modeling approaches. Our method leverages the deep contextual understanding and powerful language generation capabilities of LLMs to enrich the topic modeling process using clustering. We evaluate our approach on a large corpus of news articles and demonstrate substantial improvements in topic coherence and topic diversity compared to baseline topic modeling techniques. On the 20 ground-truth topics, our method shows 70% topic coherence (vs 65% & 57% benchmarks) and 95.5% topic diversity (vs 85% & 72% benchmarks). Our findings suggest that the integration of LLMs can unlock new opportunities for topic modeling of dynamic and complex text data, as is common in talent management research contexts.

Sreyoshi Bhaduri, Satya Kapoor, Alex Gil et al.

Qualitative data collection and analysis approaches, such as those employing interviews and focus groups, provide rich insights into customer attitudes, sentiment, and behavior. However, manually analyzing qualitative data requires extensive time and effort to identify relevant topics and thematic insights. This study proposes a novel approach to address this challenge by leveraging Retrieval Augmented Generation (RAG) based Large Language Models (LLMs) for analyzing interview transcripts. The novelty of this work lies in strategizing the research inquiry as one that is augmented by an LLM that serves as a novice research assistant. This research explores the mental model of LLMs to serve as novice qualitative research assistants for researchers in the talent management space. A RAG-based LLM approach is extended to enable topic modeling of semi-structured interview data, showcasing the versatility of these models beyond their traditional use in information retrieval and search. Our findings demonstrate that the LLM-augmented RAG approach can successfully extract topics of interest, with significant coverage compared to manually generated topics from the same dataset. This establishes the viability of employing LLMs as novice qualitative research assistants. Additionally, the study recommends that researchers leveraging such models lean heavily on quality criteria used in traditional qualitative research to ensure rigor and trustworthiness of their approach. Finally, the paper presents key recommendations for industry practitioners seeking to reconcile the use of LLMs with established qualitative research paradigms, providing a roadmap for the effective integration of these powerful, albeit novice, AI tools in the analysis of qualitative datasets within talent

Anshul Mittal, Shikhar Mohan, Deepak Saini et al.

Deep extreme classification (XC) aims to train an encoder architecture and an accompanying classifier architecture to tag a data point with the most relevant subset of labels from a very large universe of labels. XC applications in ranking, recommendation and tagging routinely encounter tail labels for which the amount of training data is exceedingly small. Graph convolutional networks (GCN) present a convenient but computationally expensive way to leverage task metadata and enhance model accuracies in these settings. This paper formally establishes that in several use cases, the steep computational cost of GCNs is entirely avoidable by replacing GCNs with non-GCN architectures. The paper notices that in these settings, it is much more effective to use graph data to regularize encoder training than to implement a GCN. Based on these insights, an alternative paradigm RAMEN is presented to utilize graph metadata in XC settings that offers significant performance boosts with zero increase in inference computational costs. RAMEN scales to datasets with up to 1M labels and offers prediction accuracy up to 15% higher on benchmark datasets than state of the art methods, including those that use graph metadata to train GCNs. RAMEN also offers 10% higher accuracy over the best baseline on a proprietary recommendation dataset sourced from click logs of a popular search engine. Code for RAMEN will be released publicly.