11.3HCApr 22
AgentLens: Adaptive Visual Modalities for Human-Agent Interaction in Mobile GUI AgentsJeonghyeon Kim, Byeongjun Joung, Junwon Lee et al.
Mobile GUI agents can automate smartphone tasks by interacting directly with app interfaces, but how they should communicate with users during execution remains underexplored. Existing systems rely on two extremes: foreground execution, which maximizes transparency but prevents multitasking, and background execution, which supports multitasking but provides little visual awareness. Through iterative formative studies, we found that users prefer a hybrid model with just-in-time visual interaction, but the most effective visualization modality depends on the task. Motivated by this, we present AgentLens, a mobile GUI agent that adaptively uses three visual modalities during human-agent interaction: Full UI, Partial UI, and GenUI. AgentLens extends a standard mobile agent with adaptive communication actions and uses Virtual Display to enable background execution with selective visual overlays. In a controlled study with 21 participants, AgentLens was preferred by 85.7% of participants and achieved the highest usability (1.94 Overall PSSUQ) and adoption-intent (6.43/7).
28.3HCDec 4, 2023
Explore, Select, Derive, and Recall: Augmenting LLM with Human-like Memory for Mobile Task AutomationSunjae Lee, Junyoung Choi, Jungjae Lee et al.
The advent of large language models (LLMs) has opened up new opportunities in the field of mobile task automation. Their superior language understanding and reasoning capabilities allow users to automate complex and repetitive tasks. However, due to the inherent unreliability and high operational cost of LLMs, their practical applicability is quite limited. To address these issues, this paper introduces MobileGPT, an innovative LLM-based mobile task automator equipped with a human-like app memory. MobileGPT emulates the cognitive process of humans interacting with a mobile app -- explore, select, derive, and recall. This approach allows for a more precise and efficient learning of a task's procedure by breaking it down into smaller, modular sub-tasks that can be re-used, re-arranged, and adapted for various objectives. We implement MobileGPT using online LLMs services (GPT-3.5 and GPT-4) and evaluate its performance on a dataset of 185 tasks across 18 mobile apps. The results indicate that MobileGPT can automate and learn new tasks with 82.7% accuracy, and is able to adapt them to different contexts with near perfect (98.75%) accuracy while reducing both latency and cost by 62.5% and 68.8%, respectively, compared to the GPT-4 powered baseline.
7.8AIDec 14, 2025
Modular and Multi-Path-Aware Offline Benchmarking for Mobile GUI AgentsYoungmin Im, Byeongung Jo, Jaeyoung Wi et al.
Mobile GUI Agents, AI agents capable of interacting with mobile applications on behalf of users, have the potential to transform human computer interaction. However, current evaluation practices for GUI agents face two fundamental limitations. First, they either rely on single path offline benchmarks or online live benchmarks. Offline benchmarks using static, single path annotated datasets unfairly penalize valid alternative actions, while online benchmarks suffer from poor scalability and reproducibility due to the dynamic and unpredictable nature of live evaluation. Second, existing benchmarks treat agents as monolithic black boxes, overlooking the contributions of individual components, which often leads to unfair comparisons or obscures key performance bottlenecks. To address these limitations, we present MobiBench, the first modular and multi path aware offline benchmarking framework for mobile GUI agents that enables high fidelity, scalable, and reproducible evaluation entirely in offline settings. Our experiments demonstrate that MobiBench achieves 94.72 percent agreement with human evaluators, on par with carefully engineered online benchmarks, while preserving the scalability and reproducibility of static offline benchmarks. Furthermore, our comprehensive module level analysis uncovers several key insights, including a systematic evaluation of diverse techniques used in mobile GUI agents, optimal module configurations across model scales, the inherent limitations of current LFMs, and actionable guidelines for designing more capable and cost efficient mobile agents.