Tianhang Zhang

Dongyu Ru, Lin Qiu, Xiangkun Hu et al. · amazon-science

Despite Retrieval-Augmented Generation (RAG) showing promising capability in leveraging external knowledge, a comprehensive evaluation of RAG systems is still challenging due to the modular nature of RAG, evaluation of long-form responses and reliability of measurements. In this paper, we propose a fine-grained evaluation framework, RAGChecker, that incorporates a suite of diagnostic metrics for both the retrieval and generation modules. Meta evaluation verifies that RAGChecker has significantly better correlations with human judgments than other evaluation metrics. Using RAGChecker, we evaluate 8 RAG systems and conduct an in-depth analysis of their performance, revealing insightful patterns and trade-offs in the design choices of RAG architectures. The metrics of RAGChecker can guide researchers and practitioners in developing more effective RAG systems. This work has been open sourced at https://github.com/amazon-science/RAGChecker.

Cunxiang Wang, Xiaoze Liu, Yuanhao Yue et al. · pku

This survey addresses the crucial issue of factuality in Large Language Models (LLMs). As LLMs find applications across diverse domains, the reliability and accuracy of their outputs become vital. We define the Factuality Issue as the probability of LLMs to produce content inconsistent with established facts. We first delve into the implications of these inaccuracies, highlighting the potential consequences and challenges posed by factual errors in LLM outputs. Subsequently, we analyze the mechanisms through which LLMs store and process facts, seeking the primary causes of factual errors. Our discussion then transitions to methodologies for evaluating LLM factuality, emphasizing key metrics, benchmarks, and studies. We further explore strategies for enhancing LLM factuality, including approaches tailored for specific domains. We focus two primary LLM configurations standalone LLMs and Retrieval-Augmented LLMs that utilizes external data, we detail their unique challenges and potential enhancements. Our survey offers a structured guide for researchers aiming to fortify the factual reliability of LLMs.

Tianhang Zhang, Lin Qiu, Qipeng Guo et al.

Large Language Models (LLMs) have gained significant popularity for their impressive performance across diverse fields. However, LLMs are prone to hallucinate untruthful or nonsensical outputs that fail to meet user expectations in many real-world applications. Existing works for detecting hallucinations in LLMs either rely on external knowledge for reference retrieval or require sampling multiple responses from the LLM for consistency verification, making these methods costly and inefficient. In this paper, we propose a novel reference-free, uncertainty-based method for detecting hallucinations in LLMs. Our approach imitates human focus in factuality checking from three aspects: 1) focus on the most informative and important keywords in the given text; 2) focus on the unreliable tokens in historical context which may lead to a cascade of hallucinations; and 3) focus on the token properties such as token type and token frequency. Experimental results on relevant datasets demonstrate the effectiveness of our proposed method, which achieves state-of-the-art performance across all the evaluation metrics and eliminates the need for additional information.

Xiangkun Hu, Dongyu Ru, Lin Qiu et al.

Large Language Models (LLMs) have shown impressive capabilities but also a concerning tendency to hallucinate. This paper presents RefChecker, a framework that introduces claim-triplets to represent claims in LLM responses, aiming to detect fine-grained hallucinations. In RefChecker, an extractor generates claim-triplets from a response, which are then evaluated by a checker against a reference. We delineate three task settings: Zero, Noisy and Accurate Context, to reflect various real-world use cases. We curated a benchmark spanning various NLP tasks and annotated 11k claim-triplets from 2.1k responses by seven LLMs. RefChecker supports both proprietary and open-source models as the extractor and checker. Experiments demonstrate that claim-triplets enable superior hallucination detection, compared to other granularities such as response, sentence and sub-sentence level claims. RefChecker outperforms prior methods by 6.8 to 26.1 points on our benchmark and the checking results of RefChecker are strongly aligned with human judgments. This work is open sourced at https://github.com/amazon-science/RefChecker

Shuqian Sheng, Yi Xu, Tianhang Zhang et al.

The era of Large Language Models (LLMs) raises new demands for automatic evaluation metrics, which should be adaptable to various application scenarios while maintaining low cost and effectiveness. Traditional metrics for automatic text evaluation are often tailored to specific scenarios, while LLM-based evaluation metrics are costly, requiring fine-tuning or rely heavily on the generation capabilities of LLMs. Besides, previous LLM-based metrics ignore the fact that, within the space of LLM representations, there exist direction vectors that indicate the estimation of text quality. To this end, we introduce RepEval, a metric that leverages the projection of LLM representations for evaluation. Through simple prompt modifications, RepEval can easily transition to various tasks, requiring only minimal sample pairs for direction vector construction. Results on fourteen datasets across two evaluation tasks demonstrate the high effectiveness of our method, which exhibits a higher correlation with human judgments than previous methods, even in complex evaluation scenarios involving pair-wise selection under nuanced aspects. Our work underscores the richness of information regarding text quality embedded within LLM representations, offering insights for the development of new metrics.