Kevin Xu

Kevin Xu, Yeganeh Kordi, Tanay Nayak et al. · uw

Can advanced multi-modal models effectively tackle complex web-based tasks? Such tasks are often found on crowdsourcing platforms, where crowdworkers engage in challenging micro-tasks within web-based environments. Building on this idea, we present TurkingBench, a benchmark consisting of tasks presented as web pages with textual instructions and multi-modal contexts. Unlike previous approaches that rely on artificially synthesized web pages, our benchmark uses natural HTML pages originally designed for crowdsourcing workers to perform various annotation tasks. Each task's HTML instructions are instantiated with different values derived from crowdsourcing tasks, creating diverse instances. This benchmark includes 32.2K instances spread across 158 tasks. To support the evaluation of TurkingBench, we have developed a framework that links chatbot responses to actions on web pages (e.g., modifying a text box, selecting a radio button). We assess the performance of cutting-edge private and open-source models, including language-only and vision-language models (such as GPT4 and InternVL), on this benchmark. Our results show that while these models outperform random chance, there is still significant room for improvement. We hope that this benchmark will drive progress in the evaluation and development of web-based agents.

Mayank Bansal, Milind Chabbi, Kenneth Bogh et al.

Operating a global, real-time platform at Uber's scale requires infrastructure that is both resilient and cost-efficient. Historically, reliability was ensured through a costly 2x capacity model--each service provisioned to handle global traffic independently across two regions--leaving half the fleet idle. We present Uber's Failover Architecture (UFA), which replaces the uniform 2x model with a differentiated architecture aligned to business criticality. Critical services retain failover guarantees, while non-critical services opportunistically use failover buffer capacity reserved for critical services during steady state. During rare "full-peak" failovers, non-critical services are selectively preempted and rapidly restored, with differentiated Service-Level Agreements (SLAs) using on-demand capacity. Automated safeguards, including dependency analysis and regression gates, ensure critical services continue to function even while non-critical services are unavailable. The quantitative impact is significant: UFA reduces steady-state provisioning from 2x to 1.3x, raising utilization from ~20% to ~30% while sustaining 99.97% availability. To date, UFA has hardened over 4,000 unsafe dependencies, eliminated over one million CPU cores from a baseline of about four million cores.