Weixin Cai

Felix Faltings, Michel Galley, Baolin Peng et al. · microsoft-research

Users interact with text, image, code, or other editors on a daily basis. However, machine learning models are rarely trained in the settings that reflect the interactivity between users and their editor. This is understandable as training AI models with real users is not only slow and costly, but what these models learn may be specific to user interface design choices. Unfortunately, this means most of the research on text, code, and image generation has focused on non-interactive settings, whereby the model is expected to get everything right without accounting for any input from a user who may be willing to help. We introduce a new Interactive Text Generation task that allows training generation models interactively without the costs of involving real users, by using user simulators that provide edits that guide the model towards a given target text. We train our interactive models using Imitation Learning, and our experiments against competitive non-interactive generation models show that models trained interactively are superior to their non-interactive counterparts, even when all models are given the same budget of user inputs or edits.

Minghui Zhang, Alex Sokolov, Weixin Cai et al. · microsoft-research

Natural language generation (NLG) is one of the most impactful fields in NLP, and recent years have witnessed its evolution brought about by large language models (LLMs). As the key instrument for writing assistance applications, they are generally prone to replicating or extending offensive content provided in the input. In low-resource data regime, they can also lead to repetitive outputs. Usually, offensive content and repetitions are mitigated with post-hoc methods, including n-gram level blocklists, top-k and nucleus sampling. In this paper, we apply non-exact repetition suppression using token and sequence level unlikelihood loss, and further explore the framework of unlikelihood training objective in order to jointly endow the model with abilities to avoid generating offensive words and phrases from the beginning. Finally, with comprehensive experiments, we demonstrate that our proposed methods work exceptionally in controlling the repetition and content quality of LLM outputs.

Shirley Wu, Michel Galley, Baolin Peng et al.

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users reach their ultimate intents and leading to inefficient conversations. To address these limitations, we introduce CollabLLM, a novel and general training framework that enhances multiturn human-LLM collaboration. Its key innovation is a collaborative simulation that estimates the long-term contribution of responses using Multiturn-aware Rewards. By reinforcement fine-tuning these rewards, CollabLLM goes beyond responding to user requests, and actively uncovers user intent and offers insightful suggestions-a key step towards more human-centered AI. We also devise a multiturn interaction benchmark with three challenging tasks such as document creation. CollabLLM significantly outperforms our baselines with averages of 18.5% higher task performance and 46.3% improved interactivity by LLM judges. Finally, we conduct a large user study with 201 judges, where CollabLLM increases user satisfaction by 17.6% and reduces user spent time by 10.4%.

Yao Dou, Michel Galley, Baolin Peng et al.

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and hard to reproduce, recent work explores using LLMs to simulate users for automatic assistant evaluation. However, there is no benchmark or systematic study to evaluate whether these simulated users are reliable stand-ins for real users. To address this, we introduce SimulatorArena, a benchmark of 909 annotated human-LLM conversations on two interactive tasks -- math tutoring and document creation. SimulatorArena evaluates simulators based on how closely their messages match human behavior and how well their assistant ratings align with human judgments. Experiments on various simulator methods show that simulators conditioned on user profiles, capturing traits like background and message styles, align closely with human judgments. They reach Spearman's $ρ$ of 0.7 on both tasks, providing a practical, scalable alternative to human evaluation. Using the best simulator for each task, we benchmark 18 assistants, including the latest LLMs such as GPT-5, Claude 4.1 Opus, and Gemini 2.5 Pro.