Benchang Zhu

Binbin Zheng, Xing Ma, Yiheng Liang et al.

On-policy reinforcement learning has become the dominant paradigm for reasoning alignment in large language models, yet its sparse, outcome-level rewards make token-level credit assignment notoriously difficult. On-Policy Distillation (OPD) alleviates this by introducing dense, token-level KL supervision from a teacher model, but typically applies this supervision uniformly across all rollouts, ignoring fundamental differences in signal quality. We propose Signal-Calibrated On-Policy Distillation Enhancement (SCOPE), a dual-path adaptive training framework that routes on-policy rollouts by correctness into two complementary supervision paths. For incorrect trajectories, SCOPE performs teacher-perplexity-weighted KL distillation to prioritize instances where the teacher demonstrates genuine corrective capability, while down-weighting unreliable guidance. For correct trajectories, it applies student-perplexity-weighted MLE to concentrate reinforcement on low-confidence samples at the capability boundary rather than over-reinforcing already mastered ones. Both paths employ a group-level normalization to adaptively calibrate weight distributions, accounting for the intrinsic difficulty variance across prompts. Extensive experiments on six reasoning benchmarks show that SCOPE achieves an average relative improvement of 11.42% in Avg@32 and 7.30% in Pass@32 over competitive baselines, demonstrating its consistent effectiveness.

Xuxin Cheng, Ke Zeng, Zhiquan Cao et al.

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.