Misuk Kim

Takyoung Kim, Hoonsang Yoon, Yukyung Lee et al.

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and appears in the form of domain-slot-value. The trained model predicts "accumulated" belief states in every turn, and joint goal accuracy and slot accuracy are mainly used to evaluate the prediction; however, we specify that the current evaluation metrics have a critical limitation when evaluating belief states accumulated as the dialogue proceeds, especially in the most used MultiWOZ dataset. Additionally, we propose relative slot accuracy to complement existing metrics. Relative slot accuracy does not depend on the number of predefined slots, and allows intuitive evaluation by assigning relative scores according to the turn of each dialogue. This study also encourages not solely the reporting of joint goal accuracy, but also various complementary metrics in DST tasks for the sake of a realistic evaluation.

Yukyung Lee, Takyoung Kim, Hoonsang Yoon et al.

Dialogue State Tracking (DST) is critical for comprehensively interpreting user and system utterances, thereby forming the cornerstone of efficient dialogue systems. Despite past research efforts focused on enhancing DST performance through alterations to the model structure or integrating additional features like graph relations, they often require additional pre-training with external dialogue corpora. In this study, we propose DSTEA, improving Dialogue State Tracking via Entity Adaptive pre-training, which can enhance the encoder through by intensively training key entities in dialogue utterances. DSTEA identifies these pivotal entities from input dialogues utilizing four different methods: ontology information, named-entity recognition, the spaCy, and the flair library. Subsequently, it employs selective knowledge masking to train the model effectively. Remarkably, DSTEA only requires pre-training without the direct infusion of extra knowledge into the DST model. This approach resulted in substantial performance improvements of four robust DST models on MultiWOZ 2.0, 2.1, and 2.2, with joint goal accuracy witnessing an increase of up to 2.69% (from 52.41% to 55.10%). Further validation of DSTEA's efficacy was provided through comparative experiments considering various entity types and different entity adaptive pre-training configurations such as masking strategy and masking rate.

Jiin Park, Hyuna Jeon, Yoonseo Lee et al.

Ontology-based knowledge graph (KG) construction is a core technology that enables multidimensional understanding and advanced reasoning over domain knowledge. Industrial standards, in particular, contain extensive technical information and complex rules presented in highly structured formats that combine tables, scopes of application, constraints, exceptions, and numerical calculations, making KG construction especially challenging. In this study, we propose a method that organizes such documents into a hierarchical semantic structure, decomposes sentences and tables into atomic propositions derived from conditional and numerical rules, and integrates them into an ontology-knowledge graph through LLM-based triple extraction. Our approach captures both the hierarchical and logical structures of documents, effectively representing domain-specific semantics that conventional methods fail to reflect. To verify its effectiveness, we constructed rule, table, and multi-hop QA datasets, as well as a toxic clause detection dataset, from industrial standards, and implemented an ontology-aware KG-RAG framework for comparative evaluation. Experimental results show that our method achieves significant performance improvements across all QA types compared to existing KG-RAG approaches. This study demonstrates that reliable and scalable knowledge representation is feasible even for industrial documents with intertwined conditions, constraints, and scopes, contributing to future domain-specific RAG development and intelligent document management.

Jiin Park, Misuk Kim

Recent attempts to integrate large language models (LLMs) into recommender systems have gained momentum, but most remain limited to simple text generation or static prompt-based inference, failing to capture the complexity of user preferences and real-world interactions. This study proposes the Multi-Aspect Driven LLM Agent MADRec, an autonomous LLM-based recommender that constructs user and item profiles by unsupervised extraction of multi-aspect information from reviews and performs direct recommendation, sequential recommendation, and explanation generation. MADRec generates structured profiles via aspect-category-based summarization and applies Re-Ranking to construct high-density inputs. When the ground-truth item is missing from the output, the Self-Feedback mechanism dynamically adjusts the inference criteria. Experiments across multiple domains show that MADRec outperforms traditional and LLM-based baselines in both precision and explainability, with human evaluation further confirming the persuasiveness of the generated explanations.

Sangbong Yoo, Jaeyoung Lee, Chanyoung Yoon et al.

Data heterogeneity is a prevalent issue, stemming from various conflicting factors, making its utilization complex. This uncertainty, particularly resulting from disparities in data formats, frequently necessitates the involvement of experts to find resolutions. Current methodologies primarily address conflicts related to data structures and schemas, often overlooking the pivotal role played by data transformation. As the utilization of artificial intelligence (AI) continues to expand, there is a growing demand for a more streamlined data preparation process, and data transformation becomes paramount. It customizes training data to enhance AI learning efficiency and adapts input formats to suit diverse AI models. Selecting an appropriate transformation technique is paramount in preserving crucial data details. Despite the widespread integration of AI across various industries, comprehensive reviews concerning contemporary data transformation approaches are scarce. This survey explores the intricacies of data heterogeneity and its underlying sources. It systematically categorizes and presents strategies to address heterogeneity stemming from differences in data formats, shedding light on the inherent challenges associated with each strategy.

Jiin Park, Misuk Kim

Effectively analyzing online review data is essential across industries. However, many existing studies are limited to specific domains and languages or depend on supervised learning approaches that require large-scale labeled datasets. To address these limitations, we propose a multilingual, scalable, and unsupervised framework for cross-domain aspect detection. This framework is designed for multi-aspect labeling of multilingual and multi-domain review data. In this study, we apply automatic labeling to Korean and English review datasets spanning various domains and assess the quality of the generated labels through extensive experiments. Aspect category candidates are first extracted through clustering, and each review is then represented as an aspect-aware embedding vector using negative sampling. To evaluate the framework, we conduct multi-aspect labeling and fine-tune several pretrained language models to measure the effectiveness of the automatically generated labels. Results show that these models achieve high performance, demonstrating that the labels are suitable for training. Furthermore, comparisons with publicly available large language models highlight the framework's superior consistency and scalability when processing large-scale data. A human evaluation also confirms that the quality of the automatic labels is comparable to those created manually. This study demonstrates the potential of a robust multi-aspect labeling approach that overcomes limitations of supervised methods and is adaptable to multilingual, multi-domain environments. Future research will explore automatic review summarization and the integration of artificial intelligence agents to further improve the efficiency and depth of review analysis.

Takyoung Kim, Yukyung Lee, Hoonsang Yoon et al.

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during ordinary conversations, current benchmark datasets do not adequately reflect such occurrences and instead consist of over-simplified conversations, in which no one changes their mind during a conversation. As the main question inspiring the present study, "Are current benchmark datasets sufficiently diverse to handle casual conversations in which one changes their mind after a certain topic is over?" We found that the answer is "No" because DST models cannot refer to previous user preferences when template-based turnback utterances are injected into the dataset. Even in the the simplest mind-changing (turnback) scenario, the performance of DST models significantly degenerated. However, we found that this performance degeneration can be recovered when the turnback scenarios are explicitly designed in the training set, implying that the problem is not with the DST models but rather with the construction of the benchmark dataset.