Yiming Ai

Yiming Ai, Zhiwei He, Ziyin Zhang et al.

In this study, we delve into the validity of conventional personality questionnaires in capturing the human-like personality traits of Large Language Models (LLMs). Our objective is to assess the congruence between the personality traits LLMs claim to possess and their demonstrated tendencies in real-world scenarios. By conducting an extensive examination of LLM outputs against observed human response patterns, we aim to understand the disjunction between self-knowledge and action in LLMs.

Xiaofeng Wang, Zhixin Zhang, Jinguang Zheng et al.

Debt collection negotiations (DCN) are vital for managing non-performing loans (NPLs) and reducing creditor losses. Traditional methods are labor-intensive, while large language models (LLMs) offer promising automation potential. However, prior systems lacked dynamic negotiation and real-time decision-making capabilities. This paper explores LLMs in automating DCN and proposes a novel evaluation framework with 13 metrics across 4 aspects. Our experiments reveal that LLMs tend to over-concede compared to human negotiators. To address this, we propose the Multi-Agent Debt Negotiation (MADeN) framework, incorporating planning and judging modules to improve decision rationality. We also apply post-training techniques, including DPO with rejection sampling, to optimize performance. Our studies provide valuable insights for practitioners and researchers seeking to enhance efficiency and outcomes in this domain.