Sanket Shah

Tejas Godambe, Nutan Choudhary, Sanket Shah et al.

Telephony conversations worldwide are conducted over narrow-band channels and are often spontaneous and colloquial in nature. This paper evaluates the performance of widely used foundational automatic speech recognition (ASR) models -- both open-source and commercial -- on narrow-band conversations in Hindi, a low-resource language, and Indian-accented English, a low-resource accent. We first assess these models in a zero-shot setting and find that their performance remains suboptimal across the board. Highlighting the challenges faced by ASR models in narrow-band and low-resource language scenarios, we further investigate the impact of fine-tuning open-source models using a limited set of real-life annotated recordings. Our findings indicate that while fine-tuning provides some improvements, its effectiveness varies across languages and accents, largely influenced by the amount of data encountered during pretraining

Sanket Shah, Meghna Lowalekar, Pradeep Varakantham

On-demand ride-pooling (e.g., UberPool) has recently become popular because of its ability to lower costs for passengers while simultaneously increasing revenue for drivers and aggregation companies. Unlike in Taxi on Demand (ToD) services -- where a vehicle is only assigned one passenger at a time -- in on-demand ride-pooling, each (possibly partially filled) vehicle can be assigned a group of passenger requests with multiple different origin and destination pairs. To ensure near real-time response, existing solutions to the real-time ride-pooling problem are myopic in that they optimise the objective (e.g., maximise the number of passengers served) for the current time step without considering its effect on future assignments. This is because even a myopic assignment in ride-pooling involves considering what combinations of passenger requests that can be assigned to vehicles, which adds a layer of combinatorial complexity to the ToD problem. A popular approach that addresses the limitations of myopic assignments in ToD problems is Approximate Dynamic Programming (ADP). Existing ADP methods for ToD can only handle Linear Program (LP) based assignments, however, while the assignment problem in ride-pooling requires an Integer Linear Program (ILP) with bad LP relaxations. To this end, our key technical contribution is in providing a general ADP method that can learn from ILP-based assignments. Additionally, we handle the extra combinatorial complexity from combinations of passenger requests by using a Neural Network based approximate value function and show a connection to Deep Reinforcement Learning that allows us to learn this value-function with increased stability and sample-efficiency. We show that our approach outperforms past approaches on a real-world dataset by up to 16%, a significant improvement in city-scale transportation problems.

Sanket Shah, Arunesh Sinha, Pradeep Varakantham et al.

Large-scale screening for potential threats with limited resources and capacity for screening is a problem of interest at airports, seaports, and other ports of entry. Adversaries can observe screening procedures and arrive at a time when there will be gaps in screening due to limited resource capacities. To capture this game between ports and adversaries, this problem has been previously represented as a Stackelberg game, referred to as a Threat Screening Game (TSG). Given the significant complexity associated with solving TSGs and uncertainty in arrivals of customers, existing work has assumed that screenees arrive and are allocated security resources at the beginning of the time window. In practice, screenees such as airport passengers arrive in bursts correlated with flight time and are not bound by fixed time windows. To address this, we propose an online threat screening model in which screening strategy is determined adaptively as a passenger arrives while satisfying a hard bound on acceptable risk of not screening a threat. To solve the online problem with a hard bound on risk, we formulate it as a Reinforcement Learning (RL) problem with constraints on the action space (hard bound on risk). We provide a novel way to efficiently enforce linear inequality constraints on the action output in Deep Reinforcement Learning. We show that our solution allows us to significantly reduce screenee wait time while guaranteeing a bound on risk.