Mengxue Li

h-index38
1paper
5,648citations

1 Paper

39.3CLJul 23, 2017
Using Argument-based Features to Predict and Analyse Review Helpfulness

Haijing Liu, Yang Gao, Pin Lv et al.

We study the helpful product reviews identification problem in this paper. We observe that the evidence-conclusion discourse relations, also known as arguments, often appear in product reviews, and we hypothesise that some argument-based features, e.g. the percentage of argumentative sentences, the evidences-conclusions ratios, are good indicators of helpful reviews. To validate this hypothesis, we manually annotate arguments in 110 hotel reviews, and investigate the effectiveness of several combinations of argument-based features. Experiments suggest that, when being used together with the argument-based features, the state-of-the-art baseline features can enjoy a performance boost (in terms of F1) of 11.01\% in average.