Yuchuan Wu

Run Luo, Haonan Zhang, Longze Chen et al.

The development of Multimodal Large Language Models (MLLMs) has seen significant advancements with increasing demands in various fields (e.g., multimodal agents, embodied intelligence). While model-driven approaches attempt to enhance MLLMs capabilities through diverse architectures, the gains have become increasingly marginal. Conversely, data-driven methods, which scale up image-text instruction data, are more effective but face limited data diversity and complexity challenges. The absence of high-quality data constitutes a significant development barrier for MLLMs. To address the data quality bottleneck, we propose MMEvol, a novel multimodal instruction data evolution framework. This framework iteratively improve data quality through a refined combination of fine-grained perception, cognitive reasoning, and interaction evolution, generating a more complex and diverse image-text instruction dataset that empowers MLLMs with enhanced capabilities. Beginning with an initial set of instructions, SEED-163K, we utilize MMEvol to systematically broaden the diversity of instruction types, extend visual reasoning steps to improve cognitive reasoning abilities, and thoroughly explore fine-grained information within images to enhance visual understanding and robustness. To comprehensively evaluate the effectiveness of our approach, we conduct extensive qualitative analysis and quantitative experiments across 13 vision-language tasks. Compared to baseline models trained with the initial seed data, the results demonstrate that our method achieves an average accuracy improvement of 3.1 percentage points. Furthermore, our approach reaches state-of-the-art (SOTA) performance in nine tasks using significantly less data compared to state-of-the-art models.

Ting-En Lin, Yuchuan Wu, Fei Huang et al.

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to demonstrate what a human-like interactive experience should be and how to achieve smooth turn-taking through three subtasks: user state detection, backchannel selection, and barge-in detection. Besides, we propose semi-supervised learning with multimodal data augmentation to leverage unlabeled data to increase model generalization. Experimental results on three sub-tasks show that the proposed method achieves consistent improvements compared with baselines. We deploy the Duplex Conversation to Alibaba intelligent customer service and share lessons learned in production. Online A/B experiments show that the proposed system can significantly reduce response latency by 50%.

Guimin Hu, Ting-En Lin, Yi Zhao et al.

Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and models. We perform modality fusion at the syntactic and semantic levels and introduce contrastive learning between modalities and samples to better capture the difference and consistency between sentiments and emotions. Experiments on four public benchmark datasets, MOSI, MOSEI, MELD, and IEMOCAP, demonstrate the effectiveness of the proposed method and achieve consistent improvements compared with state-of-the-art methods.

Yushan Qian, Bo Wang, Ting-En Lin et al.

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest approaches study emotion causes in empathetic dialogue. These approaches focus on understanding and duplicating emotion causes in the context to show empathy for the speaker. However, instead of only repeating the contextual causes, the real empathic response often demonstrate a logical and emotion-centered transition from the causes in the context to those in the responses. In this work, we propose an emotion cause transition graph to explicitly model the natural transition of emotion causes between two adjacent turns in empathetic dialogue. With this graph, the concept words of the emotion causes in the next turn can be predicted and used by a specifically designed concept-aware decoder to generate the empathic response. Automatic and human experimental results on the benchmark dataset demonstrate that our method produces more empathetic, coherent, informative, and specific responses than existing models.

Haoyu Gao, Ting-En Lin, Hangyu Li et al.

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel "Self-Explanation" prompting strategy to enhance the comprehension abilities of LLMs in multi-turn dialogues. This task-agnostic approach requires the model to analyze each dialogue utterance before task execution, thereby improving performance across various dialogue-centric tasks. Experimental results from six benchmark datasets confirm that our method consistently outperforms other zero-shot prompts and matches or exceeds the efficacy of few-shot prompts, demonstrating its potential as a powerful tool in enhancing LLMs' comprehension in complex dialogue tasks.

Tianshu Yu, Ting-En Lin, Yuchuan Wu et al.

In recent research on large language models (LLMs), there has been a growing emphasis on aligning these models with human values to reduce the impact of harmful content. However, current alignment methods often rely solely on singular forms of human feedback, such as preferences, annotated labels, or natural language critiques, overlooking the potential advantages of combining these feedback types. This limitation leads to suboptimal performance, even when ample training data is available. In this paper, we introduce Constructive and Diverse Feedback (CDF) as a novel method to enhance LLM alignment, inspired by constructivist learning theory. Our approach involves collecting three distinct types of feedback tailored to problems of varying difficulty levels within the training dataset. Specifically, we exploit critique feedback for easy problems, refinement feedback for medium problems, and preference feedback for hard problems. By training our model with this diversified feedback, we achieve enhanced alignment performance while using less training data. To assess the effectiveness of CDF, we evaluate it against previous methods in three downstream tasks: question answering, dialog generation, and text summarization. Experimental results demonstrate that CDF achieves superior performance even with a smaller training dataset.

Yinpei Dai, Wanwei He, Bowen Li et al.

Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark for multi-domain Goal-oriented Dialog evaluation. It contains 96,763 dialog sessions and 574,949 dialog turns totally, covering three datasets with different knowledge sources: 1) a slot-based dialog (SBD) dataset with table-formed knowledge, 2) a flow-based dialog (FBD) dataset with tree-formed knowledge, and a retrieval-based dialog (RBD) dataset with candidate-formed knowledge. To bridge the gap between academic benchmarks and spoken dialog scenarios, we either collect data from real conversations or add spoken features to existing datasets via crowd-sourcing. The proposed experimental settings include the combinations of training with either the entire training set or a few-shot training set, and testing with either the standard test set or a hard test subset, which can assess model capabilities in terms of general prediction, fast adaptability and reliable robustness.

Huawen Feng, Yan Fan, Xiong Liu et al.

Despite the recent progress in news summarization made by large language models (LLMs), they often generate summaries that are factually inconsistent with original articles, known as "hallucinations" in text generation. Unlike previous small models (e.g., BART, T5), current LLMs make fewer silly mistakes but more sophisticated ones, such as imposing cause and effect, adding false details, overgeneralizing, etc. These hallucinations are challenging to detect through traditional methods, which poses great challenges for improving the factual consistency of text summarization. In this paper, we propose Contrastive Preference Optimization (CPO) to disentangle the LLMs' propensities to generate faithful and fake content. Furthermore, we adopt a probing-based specific training method to improve their capacity of distinguishing two types of propensities. In this way, LLMs can execute the instructions more accurately and have enhanced perception of hallucinations. Experimental results show that CPO significantly improves the reliability of summarization based on LLMs.

Changyu Chen, Xiting Wang, Ting-En Lin et al.

In reasoning tasks, even a minor error can cascade into inaccurate results, leading to suboptimal performance of large language models in such domains. Earlier fine-tuning approaches sought to mitigate this by leveraging more precise supervisory signals from human labeling, larger models, or self-sampling, although at a high cost. Conversely, we develop a method that avoids external resources, relying instead on introducing perturbations to the input. Our training approach randomly masks certain tokens within the chain of thought, a technique we found to be particularly effective for reasoning tasks. When applied to fine-tuning with GSM8K on Llama-2-7B, this method achieved a 5\% improvement in GSM8K accuracy and a 10\% improvement in GSM-IC accuracy over standard supervised fine-tuning with a few codes modified. Furthermore, it is complementary to existing methods. When integrated with related explicit data augmentation methods, it leads to improvements across five datasets of various augmentation methods, as well as two different base models. We further investigate the mechanisms behind this improvement through case studies and quantitative analysis, suggesting that our approach may provide superior support for the model in capturing long-distance dependencies, especially those related to questions. This enhancement could deepen understanding of the premises in questions and prior steps. Our code is available at Github.

Chonghua Liao, Ke Wang, Yuchuan Wu et al.

Role-playing agents (RPAs) must simultaneously master many conflicting skills -- following multi-turn instructions, exhibiting domain knowledge, and adopting a consistent linguistic style. Existing work either relies on supervised fine-tuning (SFT) that over-fits surface cues and yields low diversity, or applies reinforcement learning (RL) that fails to learn multiple dimensions for comprehensive RPA optimization. We present MOA (Multi-Objective Alignment), a reinforcement-learning framework that enables multi-dimensional, fine-grained rubric optimization for general RPAs. MOA introduces a novel multi-objective optimization strategy that trains simultaneously on multiple fine-grained rubrics to boost optimization performance. Besides, to address the issues of model output diversity and quality, we have also employed thought-augmented rollout with off-policy guidance. Extensive experiments on challenging benchmarks such as PersonaGym and RoleMRC show that MOA enables an 8B model to match or even outperform strong baselines such as GPT-4o and Claude across numerous dimensions. This demonstrates the great potential of MOA in building RPAs that can simultaneously meet the demands of role knowledge, persona style, diverse scenarios, and complex multi-turn conversations.

Aobo Kong, Wentao Ma, Shiwan Zhao et al.

Social agents powered by large language models (LLMs) can simulate human social behaviors but fall short in handling complex social dialogues. Direct Preference Optimization (DPO) has proven effective in aligning LLM behavior with human preferences across various agent tasks. However, standard DPO focuses solely on individual turns, which limits its effectiveness in multi-turn social interactions. Several DPO-based multi-turn alignment methods with session-level data have shown potential in addressing this problem.While these methods consider multiple turns across entire sessions, they are often overly coarse-grained, introducing training noise, and lack robust theoretical support. To resolve these limitations, we propose Segment-Level Direct Preference Optimization (SDPO), which dynamically select key segments within interactions to optimize multi-turn agent behavior. SDPO minimizes training noise and is grounded in a rigorous theoretical framework. Evaluations on the SOTOPIA benchmark demonstrate that SDPO-tuned agents consistently outperform both existing DPO-based methods and proprietary LLMs like GPT-4o, underscoring SDPO's potential to advance the social intelligence of LLM-based agents. We release our code and data at https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/SDPO.

Qinhao Zhou, Zihan Zhang, Xiang Xiang et al.

Open-source pre-trained Large Language Models (LLMs) exhibit strong language understanding and generation capabilities, making them highly successful in a variety of tasks. However, when used as agents for dealing with complex problems in the real world, their performance is far inferior to large commercial models such as ChatGPT and GPT-4. As intelligent agents, LLMs need to have the capabilities of task planning, long-term memory, and the ability to leverage external tools to achieve satisfactory performance. Various methods have been proposed to enhance the agent capabilities of LLMs. On the one hand, methods involve constructing agent-specific data and fine-tuning the models. On the other hand, some methods focus on designing prompts that effectively activate the reasoning abilities of the LLMs. We explore both strategies on the 7B and 13B models. We propose a comprehensive method for constructing agent-specific data using GPT-4. Through supervised fine-tuning with constructed data, we find that for these models with a relatively small number of parameters, supervised fine-tuning can significantly reduce hallucination outputs and formatting errors in agent tasks. Furthermore, techniques such as multi-path reasoning and task decomposition can effectively decrease problem complexity and enhance the performance of LLMs as agents. We evaluate our method on five agent tasks of AgentBench and achieve satisfactory results.

Haoyu Gao, Rui Wang, Ting-En Lin et al.

Dialogue Topic Segmentation (DTS) plays an essential role in a variety of dialogue modeling tasks. Previous DTS methods either focus on semantic similarity or dialogue coherence to assess topic similarity for unsupervised dialogue segmentation. However, the topic similarity cannot be fully identified via semantic similarity or dialogue coherence. In addition, the unlabeled dialogue data, which contains useful clues of utterance relationships, remains underexploited. In this paper, we propose a novel unsupervised DTS framework, which learns topic-aware utterance representations from unlabeled dialogue data through neighboring utterance matching and pseudo-segmentation. Extensive experiments on two benchmark datasets (i.e., DialSeg711 and Doc2Dial) demonstrate that our method significantly outperforms the strong baseline methods. For reproducibility, we provide our code and data at:https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/dial-start.

Yuhan Chen, Ang Lv, Ting-En Lin et al.

In this paper, we demonstrate that an inherent waveform pattern in the attention allocation of large language models (LLMs) significantly affects their performance in tasks demanding a high degree of context awareness, such as utilizing LLMs for tool-use. Specifically, the crucial information in the context will be potentially overlooked by model when it is positioned in the trough zone of the attention waveform, leading to decreased performance. To address this issue, we propose a novel inference method named Attention Buckets. It allows LLMs to process their input through multiple parallel processes. Each process utilizes a distinct base angle for the rotary position embedding, thereby creating a unique attention waveform. By compensating an attention trough of a particular process with an attention peak of another process, our approach enhances LLM's awareness to various contextual positions, thus mitigating the risk of overlooking crucial information. In the largest tool-use benchmark, our method elevates a 7B model to achieve state-of-the-art performance, comparable to that of GPT-4. On other benchmarks and some RAG tasks, which also demand a thorough understanding of contextual content, Attention Buckets also exhibited notable enhancements in performance.

Xinge Ye, Rui Wang, Yuchuan Wu et al.

Reinforcement Learning Fine-Tuning (RLFT) has achieved notable success in tasks with objectively verifiable answers (e.g., code generation, mathematical reasoning), yet struggles with open-ended subjective tasks like role-playing dialogue. Traditional reward modeling approaches, which rely on independent sample-wise scoring, face dual challenges: subjective evaluation criteria and unstable reward signals.Motivated by the insight that human evaluation inherently combines explicit criteria with implicit comparative judgments, we propose Comparative Policy Optimization (CPO). CPO redefines the reward evaluation paradigm by shifting from sample-wise scoring to comparative group-wise scoring.Building on the same principle, we introduce the CharacterArena evaluation framework, which comprises two stages:(1) Contextualized Multi-turn Role-playing Simulation, and (2) Trajectory-level Comparative Evaluation. By operationalizing subjective scoring via objective trajectory comparisons, CharacterArena minimizes contextual bias and enables more robust and fair performance evaluation. Empirical results on CharacterEval, CharacterBench, and CharacterArena confirm that CPO effectively mitigates reward ambiguity and leads to substantial improvements in dialogue quality.

Xiang Huang, Ting-En Lin, Feiteng Fang et al.

Instruction following (IF) is a critical capability for large language models (LLMs). However, handling complex instructions with multiple constraints remains challenging. Previous methods typically select preference pairs based on the number of constraints they satisfy, introducing noise where chosen examples may fail to follow some constraints and rejected examples may excel in certain respects over the chosen ones. To address the challenge of aligning with multiple preferences, we propose a simple yet effective method called Reverse Preference Optimization (RPO). It mitigates noise in preference pairs by dynamically reversing the constraints within the instruction to ensure the chosen response is perfect, alleviating the burden of extensive sampling and filtering to collect perfect responses. Besides, reversal also enlarges the gap between chosen and rejected responses, thereby clarifying the optimization direction and making it more robust to noise. We evaluate RPO on two multi-turn IF benchmarks, Sysbench and Multi-IF, demonstrating average improvements over the DPO baseline of 4.6 and 2.5 points (on Llama-3.1 8B), respectively. Moreover, RPO scales effectively across model sizes (8B to 70B parameters), with the 70B RPO model surpassing GPT-4o.

Haiyang Yu, Yuchuan Wu, Fan Shi et al.

Chinese ancient documents, invaluable carriers of millennia of Chinese history and culture, hold rich knowledge across diverse fields but face challenges in digitization and understanding, i.e., traditional methods only scan images, while current Vision-Language Models (VLMs) struggle with their visual and linguistic complexity. Existing document benchmarks focus on English printed texts or simplified Chinese, leaving a gap for evaluating VLMs on ancient Chinese documents. To address this, we present AncientDoc, the first benchmark for Chinese ancient documents, designed to assess VLMs from OCR to knowledge reasoning. AncientDoc includes five tasks (page-level OCR, vernacular translation, reasoning-based QA, knowledge-based QA, linguistic variant QA) and covers 14 document types, over 100 books, and about 3,000 pages. Based on AncientDoc, we evaluate mainstream VLMs using multiple metrics, supplemented by a human-aligned large language model for scoring.

Ruixuan Xiao, Wentao Ma, Ke Wang et al.

LLM-based agents have emerged as promising tools, which are crafted to fulfill complex tasks by iterative planning and action. However, these agents are susceptible to undesired planning hallucinations when lacking specific knowledge for expertise-intensive tasks. To address this, preliminary attempts are made to enhance planning reliability by incorporating external workflow-related knowledge. Despite the promise, such infused knowledge is mostly disorganized and diverse in formats, lacking rigorous formalization and comprehensive comparisons. Motivated by this, we formalize different formats of workflow knowledge and present FlowBench, the first benchmark for workflow-guided planning. FlowBench covers 51 different scenarios from 6 domains, with knowledge presented in diverse formats. To assess different LLMs on FlowBench, we design a multi-tiered evaluation framework. We evaluate the efficacy of workflow knowledge across multiple formats, and the results indicate that current LLM agents need considerable improvements for satisfactory planning. We hope that our challenging benchmark can pave the way for future agent planning research.

Zaijing Li, Ting-En Lin, Yuchuan Wu et al.

Sentiment analysis is a crucial task that aims to understand people's emotional states and predict emotional categories based on multimodal information. It consists of several subtasks, such as emotion recognition in conversation (ERC), aspect-based sentiment analysis (ABSA), and multimodal sentiment analysis (MSA). However, unifying all subtasks in sentiment analysis presents numerous challenges, including modality alignment, unified input/output forms, and dataset bias. To address these challenges, we propose a Task-Specific Prompt method to jointly model subtasks and introduce a multimodal generative framework called UniSA. Additionally, we organize the benchmark datasets of main subtasks into a new Sentiment Analysis Evaluation benchmark, SAEval. We design novel pre-training tasks and training methods to enable the model to learn generic sentiment knowledge among subtasks to improve the model's multimodal sentiment perception ability. Our experimental results show that UniSA performs comparably to the state-of-the-art on all subtasks and generalizes well to various subtasks in sentiment analysis.

Tianshu Yu, Haoyu Gao, Ting-En Lin et al.

Recently, speech-text pre-training methods have shown remarkable success in many speech and natural language processing tasks. However, most previous pre-trained models are usually tailored for one or two specific tasks, but fail to conquer a wide range of speech-text tasks. In addition, existing speech-text pre-training methods fail to explore the contextual information within a dialogue to enrich utterance representations. In this paper, we propose Speech-text dialog Pre-training for spoken dialog understanding with ExpliCiT cRoss-Modal Alignment (SPECTRA), which is the first-ever speech-text dialog pre-training model. Concretely, to consider the temporality of speech modality, we design a novel temporal position prediction task to capture the speech-text alignment. This pre-training task aims to predict the start and end time of each textual word in the corresponding speech waveform. In addition, to learn the characteristics of spoken dialogs, we generalize a response selection task from textual dialog pre-training to speech-text dialog pre-training scenarios. Experimental results on four different downstream speech-text tasks demonstrate the superiority of SPECTRA in learning speech-text alignment and multi-turn dialog context.

Wanwei He, Yinpei Dai, Yinhe Zheng et al.

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog policy. In this paper, we propose GALAXY, a novel pre-trained dialog model that explicitly learns dialog policy from limited labeled dialogs and large-scale unlabeled dialog corpora via semi-supervised learning. Specifically, we introduce a dialog act prediction task for policy optimization during pre-training and employ a consistency regularization term to refine the learned representation with the help of unlabeled dialogs. We also implement a gating mechanism to weigh suitable unlabeled dialog samples. Empirical results show that GALAXY substantially improves the performance of task-oriented dialog systems, and achieves new state-of-the-art results on benchmark datasets: In-Car, MultiWOZ2.0 and MultiWOZ2.1, improving their end-to-end combined scores by 2.5, 5.3 and 5.5 points, respectively. We also show that GALAXY has a stronger few-shot ability than existing models under various low-resource settings.